customer service coordinator Work, Jobs in cardiff, wls (with Salaries)

Customer Care Coordinator
Vertu Motors —Newport
- £25,539.00 - £27,539.06 a year
- Full-time
- Organisational skills
- IT
- Communication skills
- Employee discount
Quick apply
5d
Sales Co-Ordinator
Howden Group Holdings —Cardiff
- Full-time
- Hybrid work
- Sales
- Customer service
- Communication skills
Showroom Project Coordinator
B&Q —Cardiff
- £14.10 an hour
- Weekend availability
- Communication skills
- Employee assistance programme
- Employee discount
8d
Client Service Coordinator
Exponential-e —Bridgend
- Night shift
- Customer service
- Analysis skills
- IT
- Referral programme
Quick apply
Customer Care & Planning Coordinator – Maternity Cover FTC
Magnera Corporation —Aberdare
- Monday to Friday
- Customer service
- ERP systems
- Organisational skills
Customer Services Coordinator
Siderise Insulation —Maesteg
- Up to £27,000 a year
- Full-time
- CRM software
- Customer service
- Computer literacy
- Free parking
- Health & wellbeing programme
Quick apply
Hire & Sales Coordinator
GAP Group —Avonmouth
- Full-time
Retail Change Co-ordinator
B&Q —Bristol
- £13.10 an hour
- Full-time
- Management
- Leadership
- Communication skills
- Employee assistance programme
- Employee discount
5d

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Customer Care Coordinator

Vertu Motors -
Newport

Quick apply

Job details

Full-time
£25,539.00 - £27,539.06 a year
5 days ago

Benefits

Company pension
Employee discount

Qualifications

Complaint handling
Organisational skills
IT
Communication skills

Full job description

Vans Direct Newport

Exciting Career Opportunity: Customer Care Coordinator at Vans Direct Newport

We are offering a Competitive basic salary and an OTE up to £27,539.06!

About Us: Vans Direct Limited stands at the forefront of the UK's van and commercial vehicle supply industry. By partnering with over 15 renowned manufacturers and various finance entities, we deliver a seamless, one-stop shopping experience for everyone from sole traders to large fleet operators. Our cutting-edge, internet-focused operations are driven by a dynamic contact-centre environment that fosters both team collaboration and individual innovation.

Position Overview: We are excited to invite passionate individuals to apply for the Customer Care Coordinator role at our Newport office, strategically located on the outskirts of Cardiff. This full-time, permanent position offers an engaging work schedule from Monday to Friday, 09:00 AM - 17:30 PM.

Key Responsibilities: As a Customer Care Coordinator, you will play a pivotal role in our operations, handling a diverse range of responsibilities:

Administrative Functions: Efficiently raise vehicle invoices, manage finance company payouts, and organise deliveries.
Customer Interaction: Maintain regular communication with customers and dealerships, providing updates on vehicle availability, discussing payment terms, addressing queries, and confirming delivery details.
Data Management: Ensure the accurate maintenance of internal spreadsheets and CRM systems.
Complaint Resolution: Handle customer complaints with professionalism, drafting appropriate responses and letters to ensure customer satisfaction.

Ideal Candidate Profile: The successful candidate will ideally have experience in a call-centre setting and must possess:

Communication Skills: Outstanding written and oral communication abilities.
IT Proficiency: High level of IT literacy.
Organisational Ability: Excellent organisational skills, capable of managing multiple tasks under pressure.
Attention to Detail: Keen eye for detail to ensure accuracy and quality in all tasks.
Complaint Handling Experience: Proven expertise in managing and resolving customer complaints effectively.

As this role falls under FCA regulation, the successful applicant will be required to pass a Financial Adverse and Criminal check during the onboarding process.

Why Join Vans Direct: At Vans Direct, we are committed to the personal and professional development of our colleagues. Our investment in training and career progression is unmatched in the motor retail sector. By joining our team, you will enjoy:

Generous Leave: 25 days of holiday, increasing with length of service, plus bank holidays.
Rewards Platform: Access to an online platform offering cashback and discounts at various retailers.
Service Discounts: Preferential rates for services.
Employee Purchase Scheme: Exclusive access to our colleague purchase scheme.
Share Incentive Plan: Participation in our share incentive scheme.
Comprehensive Pension: Robust pension plan.
Enhanced Family Leave: Superior maternity and paternity benefits.
Continuous Learning: Ongoing training opportunities to help you develop your skills and advance your career.
Positive Work Environment: A supportive and inclusive company culture that values teamwork and encourages innovation.
Work-Life Balance: We understand the importance of work-life balance and offer flexible working arrangements to help you maintain it.
Community Involvement: Opportunities to participate in community charity initiatives, reflecting our commitment to social responsibility.

Embark on a rewarding career journey with Vans Direct, where your growth and success are our priorities. Apply now and take the next step towards an exciting future with us!

Apply today and become a part of the Vans Direct success story!

#LI-NP1

Quick apply

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customer service coordinator jobs in cardiff, wls

Customer Care Coordinator

Sales Co-Ordinator

Showroom Project Coordinator

Client Service Coordinator

Customer Care & Planning Coordinator – Maternity Cover FTC

Customer Services Coordinator

Hire & Sales Coordinator

Retail Change Co-ordinator

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