Customer success specialist Work, Jobs in Cardiff, Wls (with Salaries)

Customer Success Specialist
TicketSource —Penarth
- £25,293.28 a year
- Full-time
- Customer service
- Analysis skills
- In-person
- Profit sharing
- Sick pay
Quick apply
1d
Account Manager and Onboarding Specialist
BCA —Cardiff
- £30,000 a year
- Monday to Friday
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Customer Experience Specialist
ANNA —Cardiff
- £25,000 a year
- Monday to Friday
- Remote
- Customer service
- Communication skills
- Time management
- Annual leave
- Employee discount
3d
Customer Enablement Specialist
LexisNexis Risk Solutions —Cardiff
- Full-time
- Organisational skills
- APIs
- Communication skills
- Employee assistance programme
- Employee discount
Finance and Operations Administrator
GENMED ENTERPRISES LTD —Cardiff
- £28,000 a year
- Full-time
- Microsoft Excel
- Sales
- ERP systems
- Free parking
Quick apply
Strategic Engagement Officer
National Grid Electricity Distribution —Cardiff
- £55,835 a year
- Hybrid work
- Microsoft Powerpoint
- Presentation skills
- Organisational skills
- Free parking
- Annual leave
Quick apply
9d
People and Relationship Advisor
Velindre Cancer Centre —Nantgarw
- £32,557 - £39,631 a year
- Full-time
- Management
- English
- University
8d
Arrears Executive (Mortgage Litigation)
Tandem Bank —Cardiff
- Up to £37,000 a year
- Hybrid work
- Customer service
- Financial services
- Annual leave
- Employee discount
Quick apply
10d
Customer Assistant
Lidl —Cardiff
- £13.45 - £14.45 an hour
- Part-time
- Customer service
- Bakery
- Store discount
- Employee discount
Sales Specialist
Jewson Builders Merchants —Cardiff
- Full-time
- In-person
- Referral programme
Customer Service Executive
V12 Retail Finance —Cardiff
- £25,000 a year
- Hybrid work
- In-person
- Free parking
- Annual leave
Finance Analyst, Consumer Lending
Lloyds Banking Group —Cardiff
- £44,901 - £49,890 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Financial services
2d
Contract Coordinator
Otis —Cardiff
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Inventory Specialist
GXO Logistics —Bristol
- £39,100 a year
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
Service Coordinator (Field Service Operations)
Biotage —Hengoed
- Salesforce
- IT
1d
Facilities Coordinator
Arup —Cardiff
- Hybrid work
- Customer service
- Administrative experience
- Travel
4d
Cyber Security Specialist
AIRBUS Defence and Space Limited —Newport
- Full-time
- Hybrid work
- DevOps
- Travel
- IT
- Free parking
- Employee assistance programme
Transfer Agency, Associate 2
State Street —Cardiff
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Senior Product Developer (Food)
Bart Ingredients Co Ltd —Bristol
- Up to £39,997 a year
- Full-time
- Hybrid work
- No degree
- Travel
- Free parking
- Store discount
Quick apply
12d
Infrastructure Engineer
AIRBUS Defence and Space Limited —Newport
- Full-time
- Computer networking
- In-person
- Free parking
- Relocation assistance

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customer success specialist jobs near cardiff, wls

Customer Success Specialist

TicketSource -
Penarth

Quick apply

Job details

Permanent | Full-time
£25,293.28 a year
1 day ago

Benefits

Casual dress
Profit sharing
Additional leave
Free flu jabs
Company pension
Company events
Private medical insurance
Sick pay

Qualifications

Customer service
Complaint handling
Technical support
Analysis skills
Customer support
Communication skills
Help desk

Full job description

TicketSource is Hiring! Customer Success Specialist (Full-Time - 37.5 hours)

Could you be our next Customer Success Specialist Superstar? Having achieved a 4.9-star rating on Trustpilot, TicketSource is looking for a new team member to deliver Oscar-worthy service to our event organisers and ticket-buying customers.

Our Customer Success Team is critical in representing TicketSource and is responsible for nurturing relationships with our ticket-buying customers and event organiser clients. The role will be a blend of helping customers book event tickets, responding to booking queries, and assisting our event organisers with the TicketSource platform by providing support, guidance, and advice to ensure they get the most from our services. Whether communicating by phone, email, social media, or live chat, you will strive to exceed expectations and deliver a five-star experience!

A passion for theatre, arts, music, or events is a bonus, but the key attributes we are looking for are strong communication skills (both written and spoken), the ability to listen and clearly understand an issue, to quickly become an expert in the TicketSource platform and be able to get to grips with technical features. A commitment to working hard but bringing your own sense of fun to the TicketSource Team is essential! And cake. We just love cake.

This is a full-time, office-based position in Penarth (we are not currently able to offer remote working for this role). You will work up to two evenings per week (until 7 pm), Saturdays on rotation, and occasional Sunday remote cover (no more than 2 hours). The salary is £25,293.28 per annum, with access to the profit-sharing scheme after six months.

Further Information / Applications

To receive a copy of the job description/person specification and to gain access to the online application portal, please contact us at:

Telephone: 0333 666 4466

Email: [email protected]

Please also contact Emma if you have any questions about the vacancies or working at TicketSource.

Closing Date for Applications: Friday 10th July at 5 pm

About TicketSource

Launched in 2004 and proudly based in Penarth, TicketSource is a trusted online ticketing and box office management platform. From local community theatre productions to large-scale festivals, thousands of event organisers across the UK, Europe, and America rely on us to power their events.

We are a dedicated, passionate team driven by a simple mission: to make event ticketing seamless, friendly, and stress-free for both organisers and ticket buyers. At TicketSource, we don’t just provide software—we provide the human support that helps live events come to life.

Job Types: Full-time, Permanent

Pay: £25,293.28 per year

Benefits:

Additional leave
Casual dress
Company events
Company pension
Free flu jabs
Private medical insurance
Profit sharing
Sick pay

Application question(s):

Explain why this role is of interest to you.
Do you have experience of working in a help desk or support environment?
The job requires you to work up to two evening's per week (until 7pm) and Saturday's on rotation (approximately one in three Saturdays). Are you able to meet this requirement?

Experience:

customer service: 2 years (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

customer success specialist jobs in cardiff, wls

Customer Success Specialist

Account Manager and Onboarding Specialist

Customer Experience Specialist

Customer Enablement Specialist

Finance and Operations Administrator

Strategic Engagement Officer

People and Relationship Advisor

Arrears Executive (Mortgage Litigation)

Customer Assistant

Sales Specialist

Customer Service Executive

Finance Analyst, Consumer Lending

Contract Coordinator

Inventory Specialist

Service Coordinator (Field Service Operations)

Facilities Coordinator

Cyber Security Specialist

Transfer Agency, Associate 2

Senior Product Developer (Food)

Infrastructure Engineer

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