Guest experience manager Work, Jobs in Cardiff, Wls (with Salaries)

Deputy General Manager
Lane7 - Cardiff —Cardiff
- £38,000 - £40,000 a year
- Full-time
- Hospitality
- Management
- Leadership
- Referral programme
Quick apply
7d
Assistant Conference and Events Manager
The Celtic Collection —Newport
- £35,963 a year
- Full-time
- Hospitality
- Management
- Supervising experience
- Employee discount
General Manager
Popeyes UK —Cardiff
- £38,000 - £44,000 a year
- Full-time
- Sales
- Employee discount
- Referral programme
Quick apply
Residence Co-ordinator
Here! Students —Cardiff
- £25,603.50 a year
- Full-time
- Heavy lifting
- Sales
- Customer service
- Health & wellbeing programme
- Life insurance
Quick apply
4d
Leisure Team Leader
Village Hotels - Cardiff - Leisure —Cardiff
- Part-time
- Hospitality
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
Leisure Member Relations Manager
Village Hotels - Cardiff - Leisure —Cardiff
- Full-time
- Employee assistance programme
- Gym membership
Quick apply
5d
Host Team Manager
Village Hotels - Cardiff —Cardiff
- Full-time
- Hospitality
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
11d
Assistant Manager
Gin & Juice, Cardiff —Grangetown
- £15 - £16 an hour
- Full-time
- Hospitality
- Bar
- Management
- Paid training
- Employee discount
Quick apply
Operations Manager
MAJESTIC HOTEL —Cardiff
- £28,614.47 - £50,000.00 a year
- Full-time
- Management
- Hotel
- In-person
Quick apply
13d
Careers and Higher Education Advisor
Cardiff Sixth Form College —Cardiff
- £27,605.02 a year
- Part-time
- Microsoft Office
- Administrative experience
- University
- Free parking
- Store discount
Quick apply
Team Leader | Solina Cardiff
Solina Cardiff —Cardiff
- Up to £35,000 a year
- Weekend availability
- Hospitality
- Leadership
- Restaurant
- Employee discount
Quick apply
9d
ZIP Duty Manager
Premier Inn —Cardiff
- Up to £13.86 an hour
- Full-time
- Hotel
- Organisational skills
- Leadership
- Employee discount
Quick apply
Assistant Manager
BOOM Battle Bar —Cardiff
- £32,000 a year
- Full-time
- Hospitality
- Bar
- In-person
- Annual leave
- Employee assistance programme
Quick apply
8d
Assistant Night Manager - The Parkgate Hotel
The Celtic Collection —Cardiff
- Full-time
- Hotel
- Communication skills
- Resort
- Employee discount
Openings Support Manager
Hickory's Smokehouse —Cardiff
- Up to £35,000 a year
- Full-time
- Driving
- Restaurant
- Restaurant experience
- Health & wellbeing programme
- Employee discount
Quick apply
Duty Manager | Solina Cardiff
Solina Cardiff —Cardiff
- Up to £40,000 a year
- Weekend availability
- Hospitality
- Organisational skills
- Leadership
- Employee discount
Quick apply
9d
Hotel - Duty Manager
Premier Inn —Cardiff
- Up to £13.86 an hour
- Weekend availability
- Hotel
- Organisational skills
- Leadership
- Employee discount
Quick apply
General Manager
SA Brains —Llandaff
- Up to £45,000 a year
- Hotel
- University
- School
Quick apply
Deputy Manager
Turtle Bay —Cardiff
- Up to £36,000 a year
- Full-time
- Bar
- Employee discount
- Referral programme
Quick apply
14d
Duty Manager
Premier Inn —Cardiff
- Up to £13.86 an hour
- Part-time
- Hotel
- Organisational skills
- Leadership
- Employee discount
Quick apply

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Deputy General Manager

Lane7 - Cardiff -
Cardiff

Quick apply

Job details

Full-time
£38,000 - £40,000 a year
7 days ago

Benefits

Cycle to work scheme
Discounted or free food
Company pension
Referral programme

Qualifications

Hospitality
Management
Leadership

Full job description

Deputy General Manager – New Site Opening - Cardiff

About Us

Lane7 is the UK's fastest growing and biggest independent boutique bowling destination. We have multiple venues across our Lane7, Level X, Gutterball and ML7 brands. Bowling has always been our thing - since launch in 2013, but really, we're all your best nights in one: Pool, golf, darts, karaoke, arcades and a ton of next-level gaming experiences, combined with great drinks and fabulous food. A night with friends, date night, special celebrations and private functions… we've got every occasion covered.

Could you be what we’re looking for?

As part of our rapid expansion, we are adding a BRAND-NEW venue in Cardiff, that brings the full throttle best night out in one place experience and we’re looking for an experienced Deputy General Manager ready to help set the pace, lead from the front and drive this opening to its full potential.

The Role

As Deputy General Manager, you’ll have to support with the responsibility for the performance, culture, and success of the site. You’ll lead from the front, setting standards, building a strong leadership team, and delivering an exceptional guest experience across multiple revenue streams.

Key responsibilities include:

Work alongside the General Manager in all areas of the venue and make operational decisions on daily matters of importance, Whilst adhering to company standards and service levels to increase sales, minimise costs, beverage supply, labour costs and overall P&L
Managing the daily operation of the entire venue, including the selection, training, development and performance management of all staff
Be fully accountable for all process and procedures within the business from daily transactions to inventory management
Actively participate in all areas of the operation from gaming, food, beverage, events, sport and labour whilst maintaining required standards of operation in daily activities
Ensure positive guest service in all areas. Respond to complaints within the given parameters or escalate to the General Manager, taking any and all appropriate actions to turn dissatisfied guests into return guests
Create an environment that is team focused and encourage a professional and motivating atmosphere for all team members

To be a success with Lane7, you’ll:

Have got management experience in the leisure, hospitality, or F&B sector?
Be a Deputy General Manager able to lead by example and supervise a team throughout every daily activity.
Be a Deputy General Manager who can Inspire and motivate your team to deliver outstanding guests experiences from the moment they step through the door
Be a great communicator
Have a positive, can-do and problem-solving attitude no matter the task that faces you.
Have the ability to create a sense of fun, For you the guests and the team

What We’ll Offer

Salary range - £38,000 - £40,000 Per Annum
28 days holiday per year (Plus 1 day per every year worked, Up to 5 years of service)
Company pension contribution
Free bowling and activities for you and up to 3 others when you aren’t working (off-peak time)
25% off food and drink
Get involved with different social activities throughout the year through our team social calendar
Annual team awards party
Cycle2Work scheme partnered with Halfords
Refer a friend scheme

Fancy being part of it all? Apply Now

INDMANAGE

Quick apply

Refine Your Search

guest experience manager jobs in cardiff, wls

Deputy General Manager

Assistant Conference and Events Manager

General Manager

Residence Co-ordinator

Leisure Team Leader

Leisure Member Relations Manager

Host Team Manager

Assistant Manager

Operations Manager

Careers and Higher Education Advisor

Team Leader | Solina Cardiff

ZIP Duty Manager

Assistant Manager

Assistant Night Manager - The Parkgate Hotel

Openings Support Manager

Duty Manager | Solina Cardiff

Hotel - Duty Manager

General Manager

Deputy Manager

Duty Manager

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