Guest experience manager Work, Jobs in Cardiff, Wls (with Salaries)

General Manager
Chance & Counters Cardiff —Cardiff
- £32,500 - £38,500 a year
- Overtime
- Hospitality
- Management
- Supervising experience
- Store discount
- Health & wellbeing programme
Quick apply
8d
General Manager – Luxury Country House Hotel
Oakville South Wales Ltd/Oakville Resorts Ltd —Pontyclun
- £40,000 - £55,000 a year
- Full-time
- Hospitality
- Management
- Hotel
- Free parking
Quick apply
8d
Matchday Guest Experience & Safety Host
Ashton Gate Stadium —Bristol
- From £15.77 an hour
- Weekend availability
- Hospitality
- Customer service
- English
- Annual leave
Quick apply
Assistant Manager
Miller & Carter - Cardiff Bay —Cardiff
- Full-time
- Management
- Mentoring
- Restaurant
- Annual leave
- Employee discount
Quick apply
1d
Deputy General Manager
Croeso Pubs —Cardiff
- £32,000 - £35,000 a year
- Hospitality
- Sales
- Customer service
- Employee discount
Assistant Manager
Pho —Cardiff
- £32,400 - £42,900 a year
- Full-time
- Restaurant management
- Restaurant
Quick apply
3d
General Manager
CWRT BLEDDYN HOTEL & SPA —Usk
- £55,000 - £60,000 a year
- Full-time
- Hospitality
- Management
- Customer service
Quick apply
8d
Business Development Manager - Southwold
Awaze —Cardiff
- Hybrid work
- CRM software
- Hospitality
- Sales
- Employee discount
2d
Operations Manager
Crowcombe Court —Taunton
- £30,000 - £35,000 a year
- Full-time
- Hospitality
- Restaurant management
- Administrative experience
Quick apply
9d
Assistant Reception Manager
Lanelay Hall Hotel & tRiBe Spa —Llantrisant
- £26,000 - £29,000 a year
- Full-time
- Hospitality
- Customer service
- English
- Free parking
- Employee discount
Quick apply
General Manager
SA Brains —Cardiff
- Up to £50,000 a year
Quick apply
3d
Guest Service Team Leader
NOVOTEL —Cardiff
- £14.45 a month
- Full-time
- Hospitality
- Customer service
- Hotel
- Employee discount
- Referral programme
Quick apply
Sales Host
Everlast Gyms —Cardiff
- Part-time
- IT
- Employee discount
- Gym membership
Quick apply
10d
Assistant Night Manager - The Parkgate Hotel
The Celtic Collection —Cardiff
- Full-time
- Hotel
- Communication skills
- Resort
- Employee discount
2d
Guest Experience Advisor (H)
McArthurGlen UK Ltd —Bridgend
- £13 an hour
- Part-time
- Hospitality
- English
- IT
Quick apply
10d
Spa Receptionist
The Celtic Collection —Cardiff
- £12.72 an hour
- Microsoft Outlook
- Microsoft Office
- Hotel
- Employee discount
8d
Events Supervisor
The Vale Resort —Vale of Glamorgan
- Up to £27,341.27 a year
- Full-time
- Customer service
- Hotel
- Communication skills
- Free parking
- Employee discount
Casino Manager
The Rank Group —Cardiff
- Weekend availability
- Management
- Communication skills
Quick apply
Assistant Manager
The Brew Factory —Cardiff
- £27,420.00 - £33,028.45 a year
- Full-time
- Serving
- Hospitality
- Customer service
- Store discount
- Employee discount
Quick apply
Food, Beverage & Kitchen Manager
Hotel Indigo Cardiff —Cardiff
- £35,500 a year
- Weekend availability
- Hospitality
- Hotel
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
2d

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General Manager

Chance & Counters Cardiff
Cardiff

Quick apply

Job details

Permanent | Full-time
£32,500 - £38,500 a year
8 days ago

Benefits

Casual dress
Store discount
Health & wellbeing programme
Discounted or free food
Company events
Employee discount
Bereavement leave
Sick pay

Qualifications

Hospitality
Management
Supervising experience
Restaurant experience

Full job description

Who we are

Chance & Counters is a warm and vibrant place where people come together. We offer an extensive collection of board games to play, a carefully-crafted food and drinks menu, and a safe, inclusive atmosphere to enjoy them in.

Our mission is to deliver exceptional hospitality through the celebration of board games, creating a rewarding atmosphere and experience for customers and employees alike.

The job

We're looking for a vibrant and enthusiastic General Manager who will manage the venue on Cardiff High Street, working 37.5 hours a week - with a paid overtime scheme. The ideal candidate has experience in Senior Management positions within the hospitality industry. You will be comfortable setting the tone for the guest experience, maintaining operational discipline and team culture, whilst ensuring the venue runs safely, efficiently, profitably and consistently at all times.

The base salary starts at £32,500 pa. Tips range month to month but average around £3.00 per hour, meaning that you can expect to earn approximately £38,500 gross.

Chance & Counters is a young company and there are genuine opportunities to push on and progress too.

Please note that due to the service of alcohol at the site we cannot employ those who are aged under 18.

Who we employ

Our favourite Chance & Counters employee is someone that is:

Curious about board games: Whether you're an expert or just starting, we value someone who wants to learn and share that enthusiasm with others.
Friendly and approachable: You love interacting with people and making sure every guest feels at home, whether they're new to board games or seasoned players.
Team players: You’re committed to working alongside others, supporting your teammates, and helping to create a positive atmosphere.
Adaptable and proactive: In a dynamic environment like ours, being able to think on your feet and pitch in where needed is essential.

If this sounds like you and you would be excited to be part of a growing, vibrant business, we'd love to hear from you!

Commitment to diversity and inclusivity

Chance & Counters wants to welcome everyone from all walks of life around our gaming table. We are committed to providing a workplace free of discrimination and harassment of any kind, and encourage all staff to join us in creating an inclusive and happy environment for everyone to work in. We encourage applications from all candidates, including those that identify as neurodiverse.

Company perks

A few perks of the job:

Paid company sick leave policy
A free meal on every shift you work
Generous staff discount on food, drink and board games
Paid company bereavement leave policy
Regular team nights out and an awesome, friendly bunch of people to work with

Hospitality Rewards

All staff receive free membership with Hospitality Rewards, featuring:

24/7 health and wellbeing support including counselling and access to an online GP
Discounted membership at 3500+ gyms across the UK
Exclusive industry perks at hundreds of local and national venues
Free cashback card giving you money back on everyday shopping
Discount shopping vouchers from 70+ brands, and high street discount codes
Discounted cinema tickets with up to 55% off

Job Types: Full-time, Permanent

Pay: £32,500.00-£38,500.00 per year

Benefits:

Casual dress
Company events
Discounted or free food
Employee discount
Health & wellbeing programme
Sick pay
Store discount

Work Location: In person

Quick apply

Refine Your Search

guest experience manager jobs in cardiff, wls

General Manager

General Manager – Luxury Country House Hotel

Matchday Guest Experience & Safety Host

Assistant Manager

Deputy General Manager

Assistant Manager

General Manager

Business Development Manager - Southwold

Operations Manager

Assistant Reception Manager

General Manager

Guest Service Team Leader

Sales Host

Assistant Night Manager - The Parkgate Hotel

Guest Experience Advisor (H)

Spa Receptionist

Events Supervisor

Casino Manager

Assistant Manager

Food, Beverage & Kitchen Manager

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