Housing officer Work, Jobs in Cardiff, Wls (with Salaries)

Housing Officer
BRC Jobs —Cardiff
- £33,000 - £38,000 a year
- Full-time
- Microsoft Office
- IT
- Communication skills
- Annual leave
- Referral programme
Quick apply
Housing Support Officer Full Time
Cardiff YMCA Housing Association —Cardiff
- From £28,216.50 a year
- Full-time
- First Aid Certification
- In-person
- Negotiation
- Free parking
- Store discount
Quick apply
Technical Officer
First Choice Housing Association —Cardiff
- £37,349 - £42,869 a year
- Full-time
- Hybrid work
- Travel
- Free parking
- Health & wellbeing programme
Quick apply
12d
Accommodation Officer (Housing)
Civic Recruitment Limited —Newport
- £20.49 an hour
- Temporary
- Customer service
- Administrative experience
- Travel
Quick apply
10d
Service Charge Officer
United Welsh —Caerphilly
- £33,495.27 a year
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
5h
Disabled Facilities Grants Officer
BRC Jobs —Wenvoe
- £21.14 - £27.59 an hour
- Full-time
- Customer service
- Project management
- Driving
Quick apply
Asset Data and Information Lead Officer / Swyddog Arweiniol Data a Gwybodaeth
Wales & West Housing —Llanishen
- £45,436 - £54,373 a year
- Full-time
- Travel
- Annual leave
- Employee assistance programme
3d
Swyddog Cymorth Llety Dros Dro / Temporary Accommodation Support Officer
Merthyr Tydfil County Borough Council —Merthyr Tydfil
- £34,434 - £36,363 a year
- Full-time
12d
Housing Advice and Prevention Team Leader
Newport City Council —Newport
- £38,220 - £41,771 a year
- Full-time
12d
Compliance Officer (Fire Safety) - Cyson Cymru
Newport City Council —Newport
- £30,000.00 - £35,321.44 a year
- Full-time
- Management
- Microsoft Office
- Organisational skills
- Annual leave
12d
Revenues & Benefits Officer
Newport City Council —Newport
- £20,000 - £31,022 a year
- Full-time
- Customer service
- Tax experience
- Annual leave
- Flexible schedule
7d
Probation Services Officer - Worle (South West)
HM Prison & Probation Service —Weston-super-Mare
- £20,001 - £40,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Communication skills
- Annual leave
- Employee discount
Environmental Health Officer x 2
Newport City Council —Newport
- £30,000 - £46,142 a year
- Full-time
- Hybrid work
- Communication skills
- Negotiation
- Free parking
- Annual leave
Social Work Assistant
Bridgend County Borough Council —Bridgend
- £31,537 - £32,597 a year
- Full-time
- Hybrid work
- Employee assistance programme
First Contact and Signposting Officer
Newport City Council —Newport
- £20,000 - £29,999 a year
- Full-time
- Office experience
7d
Housing Options Officer
Civic Recruitment Limited —Pontypridd
- Organisational skills
- Communication skills
- Negotiation
Quick apply
22h
Surveyor
BRC Jobs —Cardiff
- £26 an hour
- Full-time
- Computer literacy
- Maintenance
- Microsoft Office
- Annual leave
- Referral programme
Quick apply
Commercial Property and Acquisitions Manager
Hafod —Cardiff
- £52,500 a year
- Full-time
- No degree
- Negotiation
4d
Scheme Support Officer
Pobl Group —Merthyr Tydfil
- £25,877.80 a year
- Weekend availability
- IT
Home Energy Caseworker
Care & Repair Monmouthshire and Torfaen —Bridgend
- £31,209 a year
13d

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Housing Officer

BRC Jobs
Cardiff

Quick apply

Job details

Full-time
£33,000 - £38,000 a year

Benefits

Annual leave
Company pension
Referral programme

Qualifications

Driving Licence
Microsoft Office
IT
Communication skills
Negotiation

Full job description

Job Title: Housing Officer
Type: Permanent
Location: Cardiff
Salary: £33000 - £38000 per annum (dependent on experience)
Hours: Full-time, 37 hours per week

BRC are working closely with a leading housing association to recruit an experienced Income / Tenancy Sustainment Officer to join their Housing Management team.

This role involves managing a designated patch of properties, maximising rental income, supporting tenants to sustain their tenancies, and responding to anti-social behaviour (ASB) cases. The successful candidate will work closely with residents, partner agencies and internal teams to deliver high-quality housing management services and create safe, sustainable communities.

Duties:

Manage a caseload of rent accounts, ensuring arrears are monitored and appropriate recovery action is taken.
Support tenants to sustain their tenancies through early intervention and advice.
Investigate and manage anti-social behaviour (ASB) cases, taking appropriate action in line with policies and procedures.
Conduct home visits and estate inspections to maintain strong customer engagement.
Work in partnership with external agencies, including local authorities, support providers and the police, to resolve tenancy-related issues.
Prepare case files, witness statements and legal documentation where required.
Attend court hearings and represent the organisation where appropriate.
Promote tenancy compliance and provide advice on rights and responsibilities.
Maintain accurate records and case notes using housing management systems.
Ensure all work is carried out in line with relevant legislation, policies and best practice.

Requirements:

Experience managing rent arrears and/or anti-social behaviour cases within a social housing environment.
Good knowledge of housing legislation, tenancy management and income recovery processes.
Experience working with vulnerable customers and providing tenancy sustainment support.
Strong communication, negotiation and conflict resolution skills.
Ability to manage a varied caseload and prioritise workloads effectively.
Competent IT skills, including Microsoft Office and housing management systems.
Full UK driving licence and access to a vehicle (where required).

Benefits:

Competitive salary.
Generous annual leave entitlement.
Pension scheme.
Ongoing training and professional development.
Flexible and supportive working environment.
Opportunity to make a positive impact within local communities.

For more information, please call Meg Smith on 02920 231000 or 01179 239100.

To apply, please submit your CV outlining your relevant experience and qualifications.

We will be reviewing applications on an ongoing basis until the position is filled. At BRC Recruitment, we try to respond to all applications, however, due to high volume of applications, this is not always possible. If you have not heard from us within 72 hours, please assume that your application has been unsuccessful on this occasion.

REFERRAL SCHEME: Recommend a friend or colleague to us and receive up to £100 once they have completed 3 months in a role via BRC! Terms and conditions apply, contact us for details.

Quick apply

Refine Your Search

housing officer jobs in cardiff, wls

Housing Officer

Housing Support Officer Full Time

Technical Officer

Accommodation Officer (Housing)

Service Charge Officer

Disabled Facilities Grants Officer

Asset Data and Information Lead Officer / Swyddog Arweiniol Data a Gwybodaeth

Swyddog Cymorth Llety Dros Dro / Temporary Accommodation Support Officer

Housing Advice and Prevention Team Leader

Compliance Officer (Fire Safety) - Cyson Cymru

Revenues & Benefits Officer

Probation Services Officer - Worle (South West)

Environmental Health Officer x 2

Social Work Assistant

First Contact and Signposting Officer

Housing Options Officer

Surveyor

Commercial Property and Acquisitions Manager

Scheme Support Officer

Home Energy Caseworker

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