Network operations Work, Jobs in Cardiff, Wls (with Salaries)

NOC ENGINEER (L1) - Network & Security
Optec —Cardiff
- £28,942 - £32,556 a year
- Full-time
- Customer service
- No experience needed
- Computer networking
- Free parking
- Health & wellbeing programme
Quick apply
1d
Part Time Data Center Technician
Microsoft —Newport
- £34,400 - £50,100 a year
- Full-time
- Azure
- Microsoft Office
- Mentoring
Head of Campus Operations
Cardiff Metropolitan University —Cardiff
- £53,301 - £61,759 a year
- Full-time
- Administrative experience
- Project management
- Organisational skills
- Annual leave
12d
Network Technician
Welsh Water —Cardiff
- £31,395 - £35,682 a year
- Civil engineering
- Engineering
- No experience needed
- Annual leave
- Employee assistance programme
12d
IT Support Engineer
Veezu —Cardiff
- Full-time
- English
- Windows
- Microsoft Office
Network Engineer / Architect
AIRBUS Defence and Space Limited —Newport
- Full-time
- Travel
- Computer networking
- IT
12d
Network Engineer
Bridgend County Borough Council —Bridgend
- £34,434 - £36,363 a year
- Full-time
- Hybrid work
12d
Data Protection Monitoring & Compliance Analyst (FTC)
OFGEM —Cardiff
- £35,232 - £48,561 a year
- Full-time
- Hybrid work
- Analysis skills
- Presentation skills
- Communication skills
- Annual leave
- Flexible schedule
11d
Data Protection Monitoring & Compliance Analyst
OFGEM —Cardiff
- £35,232 - £48,561 a year
- Full-time
- Hybrid work
- Analysis skills
- Presentation skills
- Communication skills
- Annual leave
- Flexible schedule
11d
NOC ENGINEER (L2) - Network & Security
Optec —Cardiff
- £36,463 - £41,016 a year
- Full-time
- Customer service
- AWS
- Computer networking
- Free parking
- Health & wellbeing programme
Quick apply
1d
Area Operations Manager
LKQ Corporation —Cardiff
- Full-time
- Negotiation
- Annual leave
- Employee assistance programme
7d
Technical Support Engineer
Veezu —Cardiff
- Full-time
- Hybrid work
- English
- Windows
- Microsoft Office
ICT Infrastructure Manager
South Wales Police —Bridgend
- £53,451 - £57,186 a year
- Full-time
- Analysis skills
- Bachelor's degree
- Team management
- Free parking
- Health & wellbeing programme
5d
Network Provisioning Manager, Singapore.
IndigoTG —Magor
- £120,000 a year
- Organisational skills
- Communication skills
Capability Lead
Serco Plc —Newport
- £34,000 - £40,000 a year
- Full-time
- Customer service
- Communication skills
- Employee assistance programme
6d
Medical Records Team Lead
Spire Healthcare —Cardiff
- Full-time
- Hospital
- Customer service
- Organisational skills
- Free parking
- Annual leave
7d
Porter
Spire Healthcare —Cardiff
- Part-time
- Communication skills
- Free parking
- Annual leave
1d
Graduate Business Operations Associate
Bezos.ai —Cardiff
- £30,000 - £40,000 a year
- Full-time
- Remote
- SQL
- Bachelor's degree
- AI
Quick apply
8d
Senior Business Insights Associate
Royal Bank of Canada —Cardiff
- Full-time
- Data analysis skills
- SQL
- Analysis skills
3d
New Product Development (NPD) Technologist
Cardiff Metropolitan University —Cardiff
- £39,906 - £44,746 a year
- Full-time
- Project management
- School
- Annual leave
1d

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NOC ENGINEER (L1) - Network & Security

Optec
Cardiff

Quick apply

Job details

Permanent | Full-time
£28,942 - £32,556 a year
1 day ago

Benefits

Free parking
Casual dress
Health & wellbeing programme
Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Paid volunteer time
Life insurance
On-site parking

Qualifications

Driving Licence
Customer service
No experience needed
Technical support
IT support
Computer networking
IT
Network monitoring

Full job description

OPTEC MANAGED SERVICES

NETWORK OPERATIONS CENTRE (NOC) — CARDIFF

NOC ENGINEER (L1)

Network & Security — 1st Line

Job description

NEW ROLE WITHIN A GROWING NETWORK & SECURITY PROVIDER — CARDIFF

NOC ENGINEER (L1) — NETWORK & SECURITY

● Full time, permanent role

● Basic salary (£25500 - £28684) + 13.5% shift allowance (£28942 to £32556) per year (dependent upon knowledge and experience).

● 22 days holiday + Bank Holidays

● Compressed working week – 10-hour shifts on a 3-week rota, 1 in 2 weekends

● Benefits package (details below)

● Company Pension

● Comprehensive technical training regime, including progression support toward L2

● Office based

● Cardiff Bay location, easily commutable with onsite parking

● Work with an experienced technical services team

● The successful candidate will be required to join our shift rota once training has been completed: 3-week rolling rota (40 hours per week avg), 10-hour shifts, 8:00 to 18:00, with a 13.5% shift allowance

● Successful applications are subject to DBS clearance

Background

Based in Cardiff Bay, Optec is a Fortinet Expert Partner specialising in managed networking and security services. Our NOC/SOC team monitors and manages firewalls, switches, wireless environments, and security infrastructure for a broad customer base throughout the UK and Europe.

We have grown rapidly and we are looking to appoint a talented L1 NOC Engineer to join our first-line team.

What Will You Be Doing?

You will work as part of the Optec Network Operations Centre, providing the initial customer point of contact and carrying out the first diagnosis and triage of incidents and change requests. The L1 tier is the entry point into our NOC/SOC progression: you'll build the foundational monitoring, triage, and customer-facing skills that everything above (L2 and L3) builds on.

Core responsibilities:

● Act as the initial point of contact for customers raising incidents, events, and service requests

● Carry out first-line diagnosis and triage across firewall, switching, and wireless environments

● Manage and progress service requests through to resolution or handover

● Liaise directly with customers and carry out technical testing, resolving issues where possible

● Escalate to L2 engineers when a ticket requires deeper diagnostic work, rule changes, or configuration beyond your authorisation

● Log clear, accurate ticket notes so any escalation to L2 or handover across a shift change is smooth

Essential

● A strong work ethic and a willingness to take ownership of issues

● A logical approach to diagnosing problems

● A demonstrable keen interest in computer networking

● Excellent customer service skills

Nice to Have

● No experience is required, but some experience providing IT support for production networks would be beneficial, including any experience of routing, switching, and wireless networking

● Some experience of network / IT monitoring services

Beneficial Qualifications

● Any technical certifications

● Any vendor qualifications

Employee Benefits

● Supportive and sponsored professional development opportunities, including reimbursement of examination and professional membership fees

● 22 days holiday

● In addition to standard annual leave, all employees benefit from up to 3 Mental Health Days per year

● Employee Assistance Programme

● Pension Scheme, with the ability to adjust your contribution amount

● Access to free onsite car parking

● Opportunities to get involved in supporting your chosen charity, and paid time to take part in volunteering via our 'Give a Day' incentive

● Access to salary sacrifice Cycle to Work Scheme

Please note this role is office based in Cardiff Bay.

A driving licence would be beneficial.

Details

● Benefits: Casual dress, Company pension, Cycle to work scheme, Free parking, Health & wellbeing programme, Life insurance, On-site parking/

● Schedule: 10-hour shift, Day shift, Monday to Sunday, Weekend work 1 in 2 (Out of Hours rota opt-in)

● Work Location: In person

Pay: £28,942.00-£32,556.00 per year

Benefits:

Casual dress
Cycle to work scheme
Free parking
Health & wellbeing programme
On-site parking

Ability to commute/relocate:

Cardiff CF24 5PJ: reliably commute or plan to relocate before starting work (preferred)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

network operations jobs in cardiff, wls

NOC ENGINEER (L1) - Network & Security

Part Time Data Center Technician

Head of Campus Operations

Network Technician

IT Support Engineer

Network Engineer / Architect

Network Engineer

Data Protection Monitoring & Compliance Analyst (FTC)

Data Protection Monitoring & Compliance Analyst

NOC ENGINEER (L2) - Network & Security

Area Operations Manager

Technical Support Engineer

ICT Infrastructure Manager

Network Provisioning Manager, Singapore.

Capability Lead

Medical Records Team Lead

Porter

Graduate Business Operations Associate

Senior Business Insights Associate

New Product Development (NPD) Technologist

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