software development operations Work, Jobs in cardiff, wls (with Salaries)

Technical Support Engineer
Advanced Secure Technologies —Saint Mellons
- £26,225 - £29,000 a year
- Full-time
- Remote
- Customer service
- Windows
- Administrative experience
Quick apply
12d
Product Functional Test Technology Engineer
Cummins Inc. —Cwmbran
- System design
- Laboratory experience
- Microsoft Office
- Relocation assistance
Payroll Officer
Rubicon Archaeology Ltd —Cardiff
- £32,307.76 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Travel
- Free parking
- Health & wellbeing programme
Quick apply
ICT Service Desk Technician
BUUK Infrastructure —Cardiff
- From £31,519 a year
- Hybrid work
- Travel
- Computer networking
- IT
7d
Senior Analytics Software Engineer
DSV —Penarth
- Full-time
- Software development
- School
- Python
- Annual leave
- Employee discount
Key Holder Key Holder
Estee Lauder —Cardiff
- Weekend availability
- Sales
- Customer service
- Supervising experience
Office Administrator
Ty Elis Counselling Services —Porthcawl
- £26,000 - £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
2h
Machine Engineer/Installer
Affordable Leisure UK Ltd —Pontypool
- £22,857.12 - £45,000.00 a year
- Full-time
- Engineering
- Maintenance
- Programmable logic controllers
Quick apply
7d
Junior Systems Administrator
Target —Cardiff
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- DevOps
- Scripting
- IT
- Employee assistance programme
- Employee discount
Quick apply
Manufacturing & Continuous Improvement Engineer
Brush Group —Blackwood
- Hybrid work
- CAD
- Engineering
- Project management
- Employee assistance programme
- Life insurance
Operations Manager
Crowcombe Court —Taunton
- £30,000 - £35,000 a year
- Full-time
- Administrative experience
- Organisational skills
- In-person
Quick apply
2d
General Practice Director - Cardiff
Xeinadin —Cardiff
- Annual leave
- Employee assistance programme
Service Technician / Automotive Mechanic-Cardiff
Tesla —Cardiff
- Weekend availability
- English
- Travel
Health and Safety Manager
The Celtic Collection —Newport
- Weekend availability
- Hospitality
- Organisational skills
- Communication skills
- Employee discount
Software Engineer, Data Infrastructure & Acquisition - Cardiff, United Kingdom
Speechify —Cardiff
- Remote
- Doctoral degree
- Computer Science
- Master's degree
14d
Solution Architect
Amentum —Cardiff
- Full-time
- Analysis skills
- IT
- Communication skills
- Employee assistance programme
Order Management & Purchasing Manager
TPP Retail Group —Weston-super-Mare
- £36,000 - £40,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- In-person
- Annual leave
- Sick pay
Quick apply
13d
Graduate Electrical Engineer
KLA —Newport
- Full-time
- Azure
- Engineering
- No experience needed
- Annual leave
People Administrator (HR)
Kaefer UK & Ireland —Bridgwater
- £10,000 - £100,000 a year
- Full-time
- Microsoft Outlook
- Administrative experience
- Human resources
Quick apply
14d
Clerk to Community Council
St Brides Major Community Council —Bridgend
- £18.35 - £20.29 an hour
- Part-time
- Hybrid work
- Microsoft Excel
- Customer service
- Administrative experience
Quick apply
1d

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Technical Support Engineer

Advanced Secure Technologies -
Saint Mellons

Quick apply

Job details

Full-time
£26,225 - £29,000 a year
12 days ago

Benefits

On-site parking

Qualifications

Microsoft Windows Server
IIS
Customer service
Microsoft SQL Server
Windows
Administrative experience
IT support
B2B
Software testing
IT
Application support
Root cause analysis
BTEC
Communication skills
A Level

Full job description

Technical Support Engineer – (1st Line Support & General Support)
Location: Cardiff (Office-based, 5 days a week)
Salary: £26,225 - £29,000 DOE + up to £3,000 annual bonus
Start Date: June 2026 - August 2026

Are you organised, technically minded, and eager to build a career in a fast-growing tech company? Join our Support Team and take on a varied and impactful role in our technical support desk. With full training, exposure to in-house software, and long-term development opportunities, this is an ideal step into a dynamic application support career.

What You’ll Do:

Act as a key part of our 1st Line Support Team, resolving technical queries from customers
Assist with investigation and root-cause analysis of 2nd Line tickets
Capture, categorise and escalate software support tickets in line with SLAs
Work closely with our technical and development teams to resolve live issues
Support customer system setup and configuration under guidance
Contribute to product testing, customer feedback and continuous improvement initiatives
Provide excellent levels of service to our customers, communicating effectively and professionally.

Requirements

What We’re Looking For:

Interest or experience in IT support, application support, or operational roles
Confident working with technical systems (training provided)
Comfortable with data handling and Microsoft 365 tools
Excellent communication and customer service skills – extremely important as this is a business-to-business role
Process-driven mindset and attention to detail
Problem-solving approach with the ability to work independently
Technical or IT-related qualifications (e.g. BTEC, HND, A-Level IT, Degree, CompTIA) are beneficial but not essential
Experience with support ticketing systems, SQL Server, Windows Server or IIS is a plus
Strong organisational, attention to detail and administrative skills

Benefits

What We Offer:

£26,225 - £29,000 DOE starting salary + up to £3,000 annual bonus
Full training and structured development plan
Clear progression routes into many other roles in the business, including Senior Technical Support Engineer, Technical Engineering, Account Management, Project Management, Product Management or operations roles
Opportunities to specialise in application support, system configuration, software testing or service delivery
25 days holiday + bank holidays
Bonus scheme and regular incentives
Onsite gym, parking, essentials-stocked kitchen, and team socials
A varied, customer-facing role with real impact and responsibility

If you’re looking for a technical and customer minded individual where you help shape our support service and grow into senior and more specialist roles, apply now – we can’t wait to see what you’ll bring!

Location and hours:
Onsite, Eastern Business Park, St Mellons, Cardiff, Wales.

Min Hours 37.5hrs per week, 8.30am to 5pm Monday to Friday, with up to one hour for lunch.

On Site Working:
We’re an office-based team because our culture thrives on collaboration and hands-on support, especially as we grow quickly and onboard new team members. While we don’t offer fully remote or fixed hybrid work, we’re flexible when life happens – ad hoc home working is always an option.

Diversity & Inclusion:
Advanced Secure Technologies is an equal opportunity employer, proud of our ongoing efforts to foster diversity and inclusion. We welcome applicants from all backgrounds and process your personal data in accordance with our Privacy Notice.

Quick apply

Refine Your Search

software development operations jobs in cardiff, wls

Technical Support Engineer

Product Functional Test Technology Engineer

Payroll Officer

ICT Service Desk Technician

Senior Analytics Software Engineer

Key Holder Key Holder

Office Administrator

Machine Engineer/Installer

Junior Systems Administrator

Manufacturing & Continuous Improvement Engineer

Operations Manager

General Practice Director - Cardiff

Service Technician / Automotive Mechanic-Cardiff

Health and Safety Manager

Software Engineer, Data Infrastructure & Acquisition - Cardiff, United Kingdom

Solution Architect

Order Management & Purchasing Manager

Graduate Electrical Engineer

People Administrator (HR)

Clerk to Community Council

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