Background
An opportunity has arisen within the Trusts and Estates Administration department for a Telephonist/Administrative Assistant, on a permanent basis.
Our specialist Trusts and Estates Administration department works on behalf of a number of large high street banks and building societies to offer specialist advice on probate, trusts and estates, lasting powers of attorney and deeds of variation.
The Role
The role will involve:
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Filing of correspondence for all lawyers in the department
- Sorting incoming post
- Electronically banking cheques for the department
- Returning and writing letters for our unreferenced post
- Filing of trust and estate physical files
- Opening and closing files both manually and electronically
- Large volume photocopying, scanning and general administration
- Assist other departments in line with business needs when required
- Calls to clients
- Taking accurate and detailed telephone messages and information from clients
- Logging correspondence and documents on our document management system
- Retrieving any required documents from our storage facilities
Skills & Qualifications
Previous experience in a client/customer services environment would be advantageous.
Competent user of MS Word, Excel and Outlook is a must.
Good communication skills and excellent inter-personal skills are essential for this post. The successful candidate will also be well-organised and a good team player.
Life at Hugh James
We never shy away from a challenge
We are a leading, full-service UK law firm. Since our beginning, we have been led by the things that matter. We care about fighting for the right outcomes. Solving the seemingly unsolvable. Protecting businesses, individuals and livelihoods. Supporting our people, our communities. Safeguarding our planet. Looking for a way forward? At Hugh James, challenges of all sizes are readily accepted.
The Hugh James difference
Our law firm has always been guided by the idea that self-belief is just as important as skillset. Our pursuit of righting wrongs and protecting what’s important keeps us driving forwards. It’s in our roots! We won’t stop until we find the answers; the outcomes that are needed.
We are focused on the work we do, the business we run, and our culture. Our entrepreneurial spirit has taken us from humble beginnings to a strong presence across the UK with offices in Cardiff, London, Manchester, Southampton and Plymouth servicing clients from businesses, individuals and banks to public sector organisations, property companies, education establishments and utilities providers. Our collegiate culture, our forward-looking ethos, our values serve to make us bigger, better, bolder than ever before.
A positive force in the community
Our work with charities on a local and national level plays a huge part in our day-to-day lives. We work with a large range of charities, some of which we support through fundraising, donations, volunteering and others we partner with where our areas of work cross paths. Staff, clients everyone comes together through a shared passion to do good in the community and support those in need.
Some of our benefits on offer include:
25 days holiday plus bank holidays
Two Corporate Social Responsibility days
Birthday day off
Death in service equivalent to twice annual salary
Auto enrolment pension scheme
Employee Assistance Programme
Discounts for local businesses
Professional fees paid (subject to requirement for your role)
Employee recruitment incentive scheme
Travel season ticket loan (London only)
Hugh James is an equal opportunities and disability confident employer.
Thank you for taking the time to consider this opportunity, I look forward to receiving your application, Stephanie Williams.
