incident manager Work, Jobs in cardiff (with Salaries)

Assistant Operational Manager
Cardiff and Vale University Health Board —Cardiff
- £50,129 - £57,365 a year
- Full-time
- English
- Communication skills
7d
Contact Centre Team Manager
BUUK Infrastructure —Cardiff
- £34,143 a year
- Hybrid work
- Microsoft Excel
- Management
- Customer service
8d
Facilities Helpdesk Manager
CBRE —Newport
- Full-time
- Time management
Area Security Manager
Mitie —Cardiff
- Weekend availability
- Management
- Military
- Team management
7d
External Affairs Manager
Guide Dogs for the Blind Association —Cardiff
- £40,000 - £45,000 a year
- Monday to Friday
- Management
Parking Attendant
Parkingeye Limited —Cardiff
- £24,879.30 - £24,879.83 a year
- Full-time
- Customer service
- Human resources
- Organisational skills
Quick apply
Plant Operations Manager
Stone Supplies Wales LTD —Cardiff
- £40,000 a year
- Full-time
- In-person
Quick apply
Shift Manager - Newport
Oak Furnitureland —Newport
- £27,040 a year
- Full-time
- Time management
- Free parking
- Employee assistance programme
Critical Environment Operations Manager - Newport
Microsoft —Newport
- Full-time
- Azure
- Microsoft Office
- IT
IT Service Delivery Manager
ARO —Cardiff
- £50,000 - £58,000 a year
- Full-time
- Hybrid work
- Customer service
- IT
- Communication skills
- Employee assistance programme
Quick apply
1d
Tai Ffres Neighbourhood Coach & General Needs Neighbourhood Officer (Shared Role)
United Welsh —Tongwynlais
- £39,200.26 a year
- Full-time
- Microsoft Office
- Travel
- Contracts
2d
Mobile Parking Attendant
Parkingeye Limited —Cardiff
- £25,447.50 a year
- Full-time
- Customer service
- Driving
- Human resources
Quick apply
Policy Advisers
Food Standards Agency —Cardiff
- £34,955 - £42,236 a year
- Temporary
- Remote
- Presentation skills
12d
Facilities Coordinator
JLL —Bristol
- Travel
12d
Operations Manager
Clevedon Medical Centre —Clevedon
- Full-time
- Management
- GP surgery experience
- Master's degree
Quick apply
13h
SOC Analyst
CGI —Bridgend
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
Quick apply
111 Contact Centre Operational Lead (Clinical)
Practice Plus Group IUC —Bristol
- £53,644.08 a year
- Weekend availability
- Management
- In-person
- Leadership
5d
Hub Manager - Avonmouth & South West
TruckForce —Bristol
- Employee discount
IOM Senior Administrative Officer
HM Prison & Probation Service —Cardiff
- £20,001 - £40,000 a year
- Full-time
- Hybrid work
- English
- Presentation skills
- Annual leave
- Employee discount
8d
Registered Manager
Touchstone Support Services —Bridgend
- From £37,500 a year
- Full-time
- Hybrid work
- Supervising experience
- Working with children
- IT
- Store discount
- Flexitime
Quick apply
6d

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Assistant Operational Manager

Cardiff and Vale University Health Board -
Cardiff

Apply Now

Job details

Full-time
£50,129 - £57,365 a year
7 days ago

Qualifications

English
Communication skills
Welsh

Full job description

We are seeking an experienced and highly motivated Band 7 Assistant Operational Manager to support service delivery across Health Protection (Immunisation) and the Department of Sexual Health.

Working closely with the Head of Operations, Operations Manager and multidisciplinary teams, the post holder will support the safe, effective and efficient day-to-day running of both services across multiple sites. The role includes coordinating workforce, managing operational performance, and ensuring services remain responsive to demand and aligned with organisational and public health priorities.

The post holder will provide operational leadership across both service areas, supporting staff, service improvement and delivery of key performance targets, with a visible leadership presence at Cardiff Royal Infirmary and Woodland House.

The role requires the ability to manage competing priorities, respond to changing service pressures, and maintain high standards of quality and patient experience.

The post holder will work autonomously within defined frameworks, using initiative and sound judgement to support decision-making and service resilience within a fast-paced environment. Flexibility is essential to provide cross-cover across both services.

The post holder will work with multidisciplinary teams to support the delivery of high quality, efficient and responsive Immunisation and Sexual Health services.

Support the day-to-day operational management of services, ensuring effective coordination of clinics, workforce and resources

Provide leadership and line management to administrative, digital and operational staff, supporting performance, development and a positive team culture

Support the planning and delivery of vaccination programmes and Sexual Health services, ensuring services are responsive to demand and aligned with national and organisational priorities

Monitor and analyse service activity, performance and demand, identifying risks and implementing actions to maintain delivery and meet key targets

Coordinate workforce requirements, including rota and absence management, ensuring appropriate staffing levels across services

Contribute to service improvement, policy implementation and operational process development

Manage and respond to incidents, complaints and risks, ensuring appropriate escalation and learning

Support effective communication and collaboration across teams, stakeholders and partners

Deputise for senior operational leads where required

Work independently using initiative to manage competing pressures and provide cross-cover to ensure service resilience

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Cardiff and Vale University Health Board is one of the largest Integrated Health Boards in the UK, employing over 17,000 staff, providing over 100 specialist services. Working across 6 hospital sites, we have a diverse range of career opportunities to offer. Serving over 500,000 people living in Cardiff and the Vale, we are focussed on the health and care needs of our local population whilst working with our partners to develop regional services. Together we are committed to improving health outcomes for everyone, delivering excellent care and support.

Our mission is “Living Well, Caring Well, Working Together”, and our vision is that every person’s chance of leading a healthy life should be equal. Our 10-year transformation and improvement strategy, Shaping Our Future Wellbeing, is our chance to work collaboratively with the public and our workforce to make our health board more sustainable for the future.

The Assistant Operations Manager is responsible for supporting the day-to-day operational management and delivery of Immunisation and Sexual Health services, ensuring safe, efficient and high-quality service provision. This includes coordinating workforce, clinics and resources to meet demand, while monitoring performance and implementing actions to achieve key targets.

The post holder provides operational leadership to administrative and support staff, overseeing performance management, staff development and workforce processes such as recruitment, absence and rota management. They analyse service activity and data to identify risks, drive improvements and support effective decision making.

The role contributes to service planning, development and the implementation of new ways of working, ensuring alignment with organisational and national priorities. The post holder also manages incidents, complaints and risks, ensuring appropriate escalation and learning, and maintains strong communication with teams and stakeholders.

Working autonomously, the post holder exercises judgement in resolving operational issues, supports governance and compliance, and deputises for senior operational leads where required to maintain service resilience.

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac

Apply Now

Refine Your Search

incident manager jobs in cardiff

Assistant Operational Manager

Contact Centre Team Manager

Facilities Helpdesk Manager

Area Security Manager

External Affairs Manager

Parking Attendant

Plant Operations Manager

Shift Manager - Newport

Critical Environment Operations Manager - Newport

IT Service Delivery Manager

Tai Ffres Neighbourhood Coach & General Needs Neighbourhood Officer (Shared Role)

Mobile Parking Attendant

Policy Advisers

Facilities Coordinator

Operations Manager

SOC Analyst

111 Contact Centre Operational Lead (Clinical)

Hub Manager - Avonmouth & South West

IOM Senior Administrative Officer

Registered Manager

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