StreetlightUK is a growing charity, delivering a specialist support service for women involved in prostitution UK-wide. We are a passionate, enthusiastic and dedicated team of women who are determined to see sexual exploitation and violence end for women.
We are looking for someone with energy, motivation and dedication to support our service users. Taking a women-centred approach, your role would include providing care co-ordination and daytime support for women with complex needs who need support, or desire to exit prostitution.
You should also be proactive and organised in ensuring the required admin is complete. This is a part-time remote role.
This post is restricted to female applicants only under Section 9 of the Equality Act 2010.
SCOPE OF THE JOB
- Supporting the StreetlightUK outreach programme to ensure smooth delivery of the service and continuity between the outreach and daytime support service.
- Care coordination of women with complex needs who want support or to exit street-based or off-street prostitution in Cumbria.
- Providing daytime support and follow-up to service users, managing a personal caseload, and conducting regular key working sessions. These sessions will lead to agreed-upon support plans focused on the individual, informed by trauma, and aimed at facilitating progress.
- Advocacy and referral to Multi-Agency Meetings, VAWAG Forums, Domestic Violence Multi-Agency Partnerships, along with other support services across Cumbria.
- Effectively monitoring service user activities, preparing reports, and ensuring funders’ targets are met. Supporting the preparation of research and reports for partners, funders, and other stakeholders.
- Supporting our Police partners on live operations across our service in Cumbria, ensuring the safety of women and participating in police welfare checks on properties to support and ensure the safety of any women who may be trafficked, coerced or controlled.
- Representing the organisation at specified events and networks locally and participating in StreetlightUK’s annual fundraising and awareness campaign.
DUTIES AND KEY RESPONSIBILITIES OF WOMEN SUPPORT WORKER
- Work in a flexible, woman-centred, trauma-informed and strengths-based approach, recognising the woman as an expert in her own experience.
- Support women in building their confidence and self-esteem, enabling them to develop strategies to put control, direction, and purpose into their lives within a supported environment.
- Complete assessments with women to ensure that structured support and care plans are in place and are regularly reviewed, with clear goals and objectives that are client-led and agreed with women.
- To provide intensive personalised support with a bespoke, holistic and integrated service to women encompassing a range of risk, health, social and relationship needs.
- Support women involved in prostitution to overcome the barriers they face in exiting e.g., mental health, housing, problematic substance use, homelessness, poverty, domestic abuse, sexual violence, the criminal justice system; and to make positive steps forward with their lives.
- Commit to taking a multi-agency approach to women’s support. Identify and develop strong working partnerships and links across Cumbria’s voluntary and statutory services to improve options for service users.
- Enable women to access other support services by building good working links and ensure women are getting the right support.
- Take into account the spiritual, religious and cultural needs of women.
- Use a range of StreetlightUK qualitative and quantitative tools and systems to monitor women’s progress in their journey.
- Complete all back office administrative tasks concerning the role in a timely and accurate manner on StreetlightUK’s systems.
- Conduct online outreach sessions, as directed by management, to contact women, introduce them to Streetlight UK’s services, and offer support.
- Travel across Cumbria, including regular travel to Barrow in Furness and other locations across the county, using your own vehicle where required to deliver outreach, attend appointments, and provide support to women.
TEAM WORKING
- Invest in the team and work collaboratively in order to share the case load.
- Attend staff meetings and internal case management meetings, briefings / debriefing, and handovers as needed.
- Attend the staff team training days (in London and Sussex) and any other training provided.
- Liaise with volunteers to support and increase the impact of the project.
- From time to time the contract worker may be required to perform other duties commensurate with their role and abilities, as reasonably required, to facilitate the smooth running of the charity.
DATA MANAGEMENT
- Responsible for recording and entering all interactions with service users and partners, including case notes, outreach recording and partner meeting recording onto the StreetlightUK remote access management filing system and Lamplight Data management system.
- Contributing towards data collection and impact recording (via Performance, Outgoings and Monitoring (POM) Form and provide data for reports to trustees and other funders.
SUPERVISION
- Commit to supervision and performance management sessions with your line manager and to external supervision.
- Commit to a good working relationship with the whole StreetlightUK team supporting the healthiness of the wider team.
EDUCATION AND QUALIFICATIONS ESSENTIAL
- Degree/ equivalent qualifications, counselling, social work, nursing, mental health, probation and/or significant work/life experience relevant to the role.
- Valid UK Driving license for at least 2 years.
EXPERIENCE
ESSENTIAL:
- Experience of working with women in prostitution and/or vulnerable women.
- Experience of working with safeguarding policies and procedures.
- Experience of drop-in and/or 1-1 case work.
- Experience of maintaining clear boundaries, crisis management skills and the ability to cope with stressful client-based situations.
- Experience of communicating and organising with a variety of staff.
- Experience of organising and delivering small group training.
DESIRABLE:
- Experience of working within the criminal justice system and/or Health/Exiting prostitution (please state).
- An understanding of how statutory bodies such as the police and Local Authorities operate.
- Experience of service user involvement.
- Working in a trauma and gender informed approach.
- Experience of working with Local Authority services.
- An understanding of the Parliamentary and Political arena.
- Direct experience of the charity sector.
- Some experience in Event Training including organising, managing and delivering courses/events.
SKILLS, KNOWLEDGE AND EXPERTISE
ESSENTIAL:
- Ability to co-ordinate and prioritise work load.
- Excellent communication skills, a level of numeracy, literacy and comprehension that enables you to prepare and maintain case records, communicate in writing with other agencies and analyse written and numerical information and produce policy briefings.
- Ability to work alone and part of a wider team.
- Ability to build strong relationships and partnerships.
- Strong IT skills (Word, PowerPoint, Excel, Database, MailChimp and Outlook).
- Ability to handle confidential and sensitive material.
DESIRABLE:
- Knowledge of the DWP Welfare Systems (basic Housing, Benefits Law).
- Experience of access support women regarding their mental health assessments.
- Ability to make a homelessness application.
- Experience of problem solving or developing existing strategies.
SALARY: £10,192 - 14 hours per week (FTE 35 hours - £25,480)
Pay: From £10,192.00 per year
Benefits:
- Company pension
- Health & wellbeing programme
Shift:
Work days:
Application question(s):
- Do you have experience working as a Womens Support Worker with those who have experienced sexual violence.
- Do you have a current UK driving licence (manual)
Experience:
- working with violence against women and girls: 1 year (preferred)
Work Location: Hybrid remote in Carlisle (Cumbria)
