Customer experience agent Work, Jobs in Carrickfergus, Ant (with Salaries)

Customer Service Advisor
Teleperformance —Belfast
- £27,976 a year
- Weekend availability
- Organisational skills
- Computer skills
- Communication skills
- Employee discount
- Referral programme
Senior TikTok & Affiliate Manager
Dylan Oaks Jewellery —Belfast
- £30,000 - £40,000 a year
- Full-time
- In-person
- Communication skills
- Free parking
- Store discount
Quick apply
Field Interviewer - Belfast
the National Centre for Social Research —Belfast
- £15.12 an hour
- Part-time
- Hybrid work
- Computer literacy
- English
- Research
- Annual leave
Quick apply
Customer Service Advisor
NFU Mutual Crumlin —Crumlin
- £23,200 - £27,700 a year
- Full-time
- CRM software
- Sales
- In-person
- Employee discount
Quick apply
Customer Experience Agent
The Vaults Group —Belfast
- £12.71 an hour
- Part-time
- Microsoft Outlook
- Customer service
- In-person
- Employee discount
Quick apply
6d
Real Estate Agent
LUXURY HOMES ESPACE REAL ESTATE BROKER —Belfast
- £200,000 a year
- Full-time
- Customer service
- Administrative experience
- In-person
- Relocation assistance
Quick apply
6d
Night Owl - Customer Service Advisor (8pm-8am) Student Accommodation
Student Roost —Belfast
- £30,467.21 a year
- Night shift
- Sales
- Microsoft Office
- Communication skills
Quick apply
10d
Customs and In and Outbound Logistics Co-Ordinator
GM Marketing —Belfast
- £30,000 - £35,000 a year
- Full-time
- Organisational skills
- Communication skills
- Free parking
- Employee discount
Quick apply
14d
Travel Specialist
Specialist Holidays Group —Belfast
- Full-time
- Hospitality
- Sales
- Customer service
- Store discount
- Health & wellbeing programme
Quick apply
12d
Lettings Agent
Sherry FitzGerald —Belfast
- Full-time
- Computer literacy
- Business development
- Computer skills
Quick apply
Hampton by Hilton - Reception - Guest Service Agent
Andras Hotels —Belfast
- £12.20 - £13.20 an hour
- Part-time
- Computer literacy
- Hotel
- Front desk
- Free parking
- Annual leave
Quick apply
2h
Air Export Agent
Expeditors —Newtownabbey
- Full-time
- Customer service
- Computer literacy
- Data entry
- Employee stock purchase plan
- Life insurance
Quick apply
Business Service Desk Agent, Deloitte Digital, T&T Solutions
Deloitte —Belfast
- Overtime
- Hybrid work
- Communication skills
Sales Agent
Radius Limited —Belfast
- From £25,000 a year
- Full-time
- Communication skills
Quick apply
Associate Product Support Engineer (1pm - 10pm)
Proofpoint —Belfast
- Full-time
- Hybrid work
- Mentoring
Administrator and Cargo Warehouse Agent Belfast International Airport
Swissport International AG —Belfast
- £13.55 an hour
- Weekend availability
- Computer literacy
- English
- Continuous improvement
- Free parking
- Employee assistance programme
3d
Sales Valuer and Business Development Manager
GOC Estate Agents Ltd —Belfast
- From £35,000 a year
- Full-time
- Customer service
- Computer literacy
- Business development
Quick apply
4d
Senior CRM Manager - Lifecycle & Retention
M-KOPA —Belfast
- Full-time
- Remote
3d
Mobile Cleaning Operative
Mount Charles —Belfast
- £13.50 an hour
- Cleaning
- Time management
- Annual leave
- Employee assistance programme
Estate Agent
RE/MAX Scotland —Dundonald

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Customer Service Advisor

Teleperformance -
Belfast

Apply Now

Job details

Full-time
£27,976 a year

Benefits

Cycle to work scheme
Company pension
Employee discount
Referral programme

Qualifications

Microsoft Office Suite
Complaint handling
Organisational skills
Computer skills
Customer interaction
Communication skills
Banking
Time management

Full job description

Overview:

Responsibilities:

Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team.

Why work with us?

£27,976.00 annual salary
Save on commuting costs with only 2 days in the office each week once you have successfully completed 3 weeks training and 4 week grad bay (training and grad bay will be fully office based)
Cut down on daily expenses - less spent on travel, lunches and workwear
Ideal for maintaining a work life balance while still being part of a team

Details
Start date: Various start dates from Oct 2026
Location: Belfast City Centre
Shifts: Full time - 40hrs per week - hours worked between the hours of 07:00 and 23:00
Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history

Part-Time Hours Available

We offer part-time positions; however, you must be available to complete full-time training, Monday to Friday, 9:00am – 5:30pm.

Part-Time Working Pattern (20 hours per week):

Monday: 09:30 – 13:45
Tuesday: 09:30 – 13:45
Wednesday: Off
Thursday: 09:30 – 13:45
Friday: 09:30 – 13:45
Saturday: Off
Sunday: 09:30 – 13:45

*Please note that after successful completion of an assessment an interview via teams will take place*

Firstly, what you get from us!

Perks at Work – Savings Discounts / Free Online Classes
Help@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal Advice
Critical Illness – up to £10,000
Cycle to Work Scheme
Eyecare support voucher
Holiday Purchase Scheme
Length of Service Awards
Workplace Pension
Monthly Inspire Awards – For the best of the best
Refer-A-Friend earns up to £1,200 for you
Monthly Wellbeing Webinars
Dedicated Employee Experience Progress – Here to support TP journey

Now about the Job!

You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay.

Key Responsibilities

At first point of contact, provide outstanding customer service and help the organisation to achieve its goals.

Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs

Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience

Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes.

Join us as a Customer Service Advisor

We’ll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times
You’ll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them
We’re looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience

What you'll do

In this role, you’ll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You’ll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings.

Your duties will include:

Supporting the bank’s way of working to help as many customers as possible
Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business
Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored
Ensuring each customer interaction leaves the customer satisfied that their needs have been met.

The skills you'll need

To join us in this role, you’ll have experience of working in a customer service environment and managing relationships with customers. You’ll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs.

Values we look for you to have:

Process Excellence- Doing things well means something to you and you will always strive to improve on your work.
Collaboration- You enjoy working with others and you like working as a team player.
Communication- You can speak and write clearly and in a confident manner.
Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others.
Open-Mindedness- You are able to be open to different ways of thinking and new ideas.
Critical Thinking- You are able to think logically when making decisions.
Solution Orientation- Having a forward thinking mindset focused on resolving challenges.
Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset.

We’re also looking for you to demonstrate:

Excellent communication skills, both verbal and written
A background of working within a regulatory environment
Good technology skills with the ability to use Microsoft Office
A customer focused attitude

Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.

Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.

#priority

Apply Now

Refine Your Search

customer experience agent jobs in carrickfergus, ant

Customer Service Advisor

Senior TikTok & Affiliate Manager

Field Interviewer - Belfast

Customer Service Advisor

Customer Experience Agent

Real Estate Agent

Night Owl - Customer Service Advisor (8pm-8am) Student Accommodation

Customs and In and Outbound Logistics Co-Ordinator

Travel Specialist

Lettings Agent

Hampton by Hilton - Reception - Guest Service Agent

Air Export Agent

Business Service Desk Agent, Deloitte Digital, T&T Solutions

Sales Agent

Associate Product Support Engineer (1pm - 10pm)

Administrator and Cargo Warehouse Agent Belfast International Airport

Sales Valuer and Business Development Manager

Senior CRM Manager - Lifecycle & Retention

Mobile Cleaning Operative

Estate Agent

I want to receive the latest job alerts for customer experience agent in carrickfergus, ant

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