Support coordinator Work, Jobs in Carshalton, Gtl (with Salaries)

Freshdesk coordinator
Inspiration Healthcare Ltd —London
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Administrative experience
Quick apply
7d
Full-Time Administrative Assistant (London)
Netholabs —London
- £50,000 - £60,000 a year
- Full-time
- Hybrid work
- English
- Administrative experience
- QuickBooks
Quick apply
8h
Admin Support / Operations Coordinator (Online Pharmacy)SW19
Smartway Pharmaceuticals Ltd —London
- £24,420 - £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
Quick apply
6d
Biological Specimen Coordinator, Breast Research
The Royal Marsden NHS Foundation Trust —Sutton
- £33,262 - £36,027 a year
- Full-time
1d
Care Coordinator
Cera Care —Wallington
- £28,976 a year
- IT
- Time management
- Employee assistance programme
- Employee discount
Aftercare Co-Ordinator
Imperium Building Systems Limited —Carshalton
- £27,000 - £38,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
PRIVATE GP PERSONAL ASSISTANT AND PATIENT CARE COORDINATOR
The Staight Practice —London
- £24,420.00 - £37,871.41 a year
- Part-time
- Microsoft Office
- Administrative experience
- QuickBooks
Quick apply
4d
People Support Coordinator, art-K Central
art-K —Beckenham
- £29,000 a year
- Full-time
- Microsoft Office
- Travel
- Human resources
- Annual leave
14d
EHCP Coordinator Assistant
Cognus Limited —Wallington
- From £19,792.71 a year
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
Quick apply
7h
EHCP Coordinator
Cognus Limited —Wallington
- From £38,729.93 a year
- Full-time
- Hybrid work
- Bachelor's degree
- Travel
- Care plans
- Annual leave
- Employee assistance programme
Quick apply
6d
People Support Coordinator
art-K —Beckenham
- £29,000 a year
- Full-time
- Microsoft Office
- Travel
- Human resources
- Annual leave
1d
Mental Health Coordinator (0.7 FTE)
University College London —London
- £43,981 - £52,586 a year
- Part-time
- Communication skills
- Annual leave
- Employee assistance programme
8d
Student Support Coordinator
University of Surrey —Guildford
- £32,080 - £36,636 a year
- Full-time
- Hybrid work
- University
- Relocation assistance
1d
Flight Representative Coordinator
Air Charter Service —Surbiton
- £32,000 - £35,000 a year
- Full-time
- Communication skills
- Gym membership
Quick apply
Training Coordinator
Pho —London
- £40,000 a year
- Full-time
- Travel
- Restaurant
Quick apply
8d
Wellbeing Coordinator
Prime Care Group —London
- £14 an hour
- Weekend availability
- In-person
- Communication skills
Quick apply
13d
Disclosure Coordinator
RHP —Teddington
- £34,650 a year
- Full-time
- Organisational skills
- Annual leave
13d
Patient Coordinator/ Doctors PA / Front of House (Full Time)
Elite Aesthetics —Greenhithe
- £25,000 - £30,000 a year
- Full-time
- Sales
- Customer service
- English
- Employee discount
- Life insurance
Quick apply
Patient Coordinator - Aesthetics
DIAMOND SKIN CLINIC KNIGHTSBRIDGE —London
- £24,420.00 - £38,755.32 a year
- Full-time
- Microsoft Office
- Administrative experience
- Organisational skills
Quick apply
12h
Recruitment Coordinator
Royal Star & Garter —Twickenham
- £27,500 a year
- Part-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health & wellbeing programme
- Work from home
Quick apply
6d

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support coordinator jobs near carshalton, gtl

Freshdesk coordinator

Inspiration Healthcare Ltd
London

Quick apply

Job details

Permanent | Full-time
7 days ago

Qualifications

Customer service
Microsoft Office
Administrative experience
Organisational skills
IT
Communication skills
Help desk

Full job description

Job Purpose (Role Definition):

The Freshdesk Coordinator is responsible for providing first-line support and service coordination to healthcare professionals and internal teams across NHS hospitals, clinics, and other healthcare settings using the company's medical devices and related systems.

The role focuses on managing incoming support requests, coordinating resolutions, assisting customers with day-to-day queries, and ensuring a high standard of customer service. The successful candidate will act as a key point of contact for customers, helping to ensure the smooth, safe, and effective use of the company's products within clinical environments.

Main Duties and Responsibilities

Provide first-line customer support to NHS clinicians, biomedical engineers, IT teams, and procurement teams via phone, email, and remote support systems.
Respond to service requests and coordinate timely resolution of customer issues.
Assist with device setup, user guidance, connectivity queries, and general product support.
Log, update, and manage all support requests within the company's helpdesk system, ensuring accurate records are maintained.
Escalate more complex issues to engineering, field service, or specialist teams when required.
Support customers with software updates, product guidance, and best practice use of devices.
Assist with incident reporting, complaints handling, and follow-up actions in line with company procedures.
Work closely with field service engineers to arrange onsite visits and support where needed.
Ensure all service activities are completed in line with company quality standards and regulatory requirements.
Create and maintain user guides, FAQs, and internal knowledge base documents.
Share customer feedback and recurring issues with internal departments to support continuous improvement.

Experience and Qualifications Required

Mandatory

Experience in a customer service, service desk, helpdesk, or support coordination role.
Experience working within healthcare, medical devices, IT, engineering, or a related environment.
Strong administrative and organisational skills.
Excellent written and verbal communication skills.
Experience using helpdesk or ticketing systems.
Good working knowledge of Microsoft Office and general business systems.

Desirable

Experience supporting NHS hospitals or healthcare customers.
Knowledge of medical devices or healthcare technology products.
Awareness of quality standards and regulated environments.

Key Skills & Competencies

Strong customer service skills, particularly when supporting healthcare professionals.
Excellent communication skills with both technical and non-technical users.
Good problem-solving skills and ability to coordinate resolutions effectively.
Strong organisational skills with the ability to manage multiple requests and priorities.
High attention to detail and accurate record keeping.
Ability to remain calm and professional when handling urgent issues.

Quick apply

Refine Your Search

support coordinator jobs in carshalton, gtl

Freshdesk coordinator

Full-Time Administrative Assistant (London)

Admin Support / Operations Coordinator (Online Pharmacy)SW19

Biological Specimen Coordinator, Breast Research

Care Coordinator

Aftercare Co-Ordinator

PRIVATE GP PERSONAL ASSISTANT AND PATIENT CARE COORDINATOR

People Support Coordinator, art-K Central

EHCP Coordinator Assistant

EHCP Coordinator

People Support Coordinator

Mental Health Coordinator (0.7 FTE)

Student Support Coordinator

Flight Representative Coordinator

Training Coordinator

Wellbeing Coordinator

Disclosure Coordinator

Patient Coordinator/ Doctors PA / Front of House (Full Time)

Patient Coordinator - Aesthetics

Recruitment Coordinator

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