Event Healthcare Operations Coordinator
Full Time - Fixed Term Contract - 12 months
Our offer to you
We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. You will receive:
- Competitive salary and pension scheme
- 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years
- Hybrid, Flexible working
- Cycle to work scheme Electric Vehicle Scheme (subject to terms)
- Health and Wellbeing portal – access to financial, health and wellbeing support and an Employee Assistance Programme
- Discounts – you will have access to Blue Light and NHS Discounts as well as discounts on mobile phones, gym membership, cinema tickets, restaurants, holidays and shopping
About Us
This is a fantastic opportunity to join a team of over 1,100 employees and over 28,000 volunteers, united by our goal of saving lives through essential first aid services, training and campaigning. As a charity with rich heritage and a long history of serving humanity, we are proud of our past and excited about creating a healthier, safer, more resilient future.
St John Ambulance works at the heart of communities, supporting and enabling them to access and receive physical and mental health first aid. We do this through developing and providing effective community response and outreach services (e.g. Ambulance response) and using our longstanding expertise to empower people with vital clinical skills and the confidence to use them (e.g. our Volunteers and Community Advocates, and Young Responders programmes).
This role is a fixed term contract for 12 months.
Job Summary
At St John Ambulance we are proud to be England’s first aid charity and have ambitious plans to become the leading authority in Event Healthcare. We are looking for a proactive and organised Event Healthcare Coordinator to play a key role in planning and delivering high-quality first aid and medical provision at a wide range of events.
This is an exciting opportunity for someone who thrives in a fast-paced operational environment and enjoys building strong relationships with customers, volunteers, and multi-agency partners. You will take ownership of the end-to-end coordination of events within your region, ensuring resources, logistics, staffing, equipment, and operational plans are delivered safely, efficiently, and to the highest standard.
About You
You will be a highly organised and motivated individual with experience in operational planning, coordination, and delivery, ideally within a fast-paced or event-focused environment. Comfortable managing multiple priorities, you will have the confidence to take ownership of end-to-end event planning while ensuring exceptional standards of service, safety, and patient care are maintained throughout.
You will be an excellent communicator who can build strong working relationships with customers, volunteers, colleagues, and external partners. With the ability to work collaboratively across teams and agencies, you will thrive in situations that require problem-solving, adaptability, and attention to detail.
To be successful in this role, you will have experience using planning systems and Microsoft Office applications, particularly Excel, alongside strong organisational skills and the ability to work effectively under pressure and to strict deadlines. Experience in operations planning, project coordination, or emergency/event environments would be advantageous.
About the Role
- Lead the end-to-end planning and coordination of Event Healthcare provision across a range of events and activities
- Develop operations plans, risk assessments, and resource requirements to ensure safe and effective event delivery
- Coordinate staffing, vehicles, equipment, and logistics to meet agreed levels of medial and first aid provision
- Build strong relationships with customers, volunteers, local authorities, and multi-agency partners to delivery exceptional service
- Monitor event performance, produce reports, and support continuous improvement through effective evaluation and feedback
- Represent St John at planning meetings and contribute to the delivery of large scale and mass participation events
Please see the job description for more detail (this can be viewed on our website or once you click apply)
We reserve the right to close this vacancy early if we receive high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible.
St John Ambulance are committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve. At St John, everyone is valued and supported to thrive, we have several networks including Multi Culture, Disability and Accessibility, Pride, Family and Carers and Women’s groups. We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately in equality, diversity and inclusion.
'St John Ambulance is committed to safeguarding and we promote safe recruitment practice. Therefore, all successful applicants will undergo pre-employment checks, including DBS Clearance, as part of the onboarding process, if applicable to the nature of the role'.
Please note: St John does not accept speculative CVs and will only review CVs sent in application for an advertised vacancy.
