Director of customer service Work, Jobs in Castleford, Wyk (with Salaries)

Director of Client Services
NCT Evo Business Services Ltd —Leeds
- £4,737 - £6,300 a month
- Full-time
- In-person
- Leadership
- Communication skills
- Life insurance
Quick apply
Head of Retail
BARNSLEY HOSPICE —Barnsley
- £51,150 a year
- Full-time
- Sales
- Travel
- Hospice
- Free parking
Quick apply
Head of HR Business Partnering
Jet2.com and Jet2holidays —Leeds
- Full-time
- Human resources
Director of Fleet
Northern Trains —York
- Bachelor's degree
- Organisational skills
- IT
- Employee assistance programme
- Employee discount
Director of Legal and Administrative Services
India Advocacy Legal & Administrative Services Ltd —Sheffield
- £5,600 - £7,500 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Health & wellbeing programme
Quick apply
Executive Director, Program Management - Enterprise Customer Delivery - Comcast Business
Comcast Corporation —Kirk Hammerton
- Full-time
- Sales
- Bachelor's degree
- Communication skills
Senior Director, European Sales (m/f/d)
Molecular Devices —York
- Full-time
- Remote
- Oracle
- Sales
- Salesforce
- Annual leave
Head of Business
Command —Morley
- £70,000 - £85,000 a year
- Monday to Friday
- Management
- Leadership
Quick apply
Director of Ecommerce
Gear4Music —York
- Full-time
- AI
- Leadership
- Communication skills
- Free parking
- Work from home
Head Of Sales
Chippindale Plant & Sales —Leeds
- £64,999 - £65,000 a year
- Hybrid work
- Sales
- Mentoring
- Construction experience
Quick apply
Leisure Operations Director
Bavaro Punta Cana Golf Ltd —Bradford
- £58,000 - £98,000 a year
- Full-time
- Hospitality
- Customer service
- Bachelor's degree
- Health & wellbeing programme
Quick apply
1d
Group Operations Director
Vanify —Killinghall
- £70,000 - £80,000 a year
- Full-time
- In-person
- Leadership
Quick apply
1d
Retail Operations Director
Antikaci Dukkani Antiques Ltd —Sheffield
- £58,000 - £76,000 a year
- Full-time
- Customer service
- Bachelor's degree
- In-person
- Health & wellbeing programme
- Language training provided
Quick apply
Head of Software Support
System C —Leeds
- Full-time
- Continuous improvement
- IT
- AI
12d
Sales Director
Briggs Equipment —Dewsbury
- Full-time
- Sales
- Leadership
- Communication skills
- Employee discount
Quick apply
7d
Head of New Brands
JCT600 —Bradford
- Full-time
- Leadership
- Annual leave
- Referral programme
Quick apply
9d
Assistant Director (ICT and Digital Transformation)
Calderdale Council —Halifax
- £103,464 a year
- Full-time
- IT
- Leadership
12d
Sales Director
BarrattDevelopments —Wakefield
- CRM software
- Sales
- IT
7d
Private Client Services Tax Director
BDO —Leeds
- Full-time
Head of Digital Technology, HSBC UK
HSBC Global Services Limited —Sheffield
- Full-time
- Hybrid work
- APIs
- AI
4d

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director of customer service jobs near castleford, wyk

Director of Client Services

NCT Evo Business Services Ltd
Leeds

Quick apply

Job details

Permanent | Full-time
£4,737 - £6,300 a month

Benefits

Life insurance
On-site parking

Qualifications

Account management
Leadership
Communication skills

Full job description

About the Role:

At NCT Evo Business Solutions Ltd, we help organisations improve the way they manage clients, operations, and service delivery. Our work is built around strong relationships, reliable processes, and practical business support that helps clients move forward with confidence.

We are looking for a Director of Client Services who can lead our client service function, strengthen long-term partnerships, and make sure every client receives a professional, responsive, and high-quality experience. This role is ideal for someone who understands both people and process. You will guide teams, improve service standards, and act as a senior point of contact for key clients.

Why Work With Us?

The Environment: Our Leeds office provides a professional and collaborative setting where communication, accountability, and teamwork are valued.

Leadership Role: You will have the opportunity to shape how client services are delivered across the business and influence service quality from the top.

Career Growth: This is a senior position with room to contribute to business strategy, operational planning, and client relationship development.

Client Focus: We work with clients who value clear communication, dependable service, and practical business solutions.

Key Responsibilities:

Client Relationship Management: Build and maintain strong relationships with key clients, ensuring their needs are understood and service expectations are consistently met.

Service Delivery Leadership: Oversee the client services team and ensure projects, requests, and ongoing support are delivered efficiently and professionally.

Team Management: Lead, mentor, and support managers and team members within the client services department. Set clear expectations and encourage high performance.

Process Improvement: Review current service procedures and identify ways to improve efficiency, client satisfaction, and internal communication.

Stakeholder Communication: Work closely with senior management, operations, finance, and commercial teams to align client service activity with wider business goals.

Performance Monitoring: Track service performance, client feedback, and team output. Use data and feedback to improve service quality.

Issue Resolution: Act as an escalation point for complex client concerns and ensure issues are handled with professionalism and care.

What We Are Looking For:

Experience: Previous experience in client services, business services, account management, operations, or a similar leadership role.

Leadership Skills: Confident in managing teams, setting direction, and supporting staff development.

Client Focus: Strong understanding of how to build trust, manage expectations, and maintain long-term client relationships.

Communication: Excellent written and verbal communication skills, with the ability to speak professionally with clients, staff, and senior stakeholders.

Problem Solving: Able to handle challenges calmly, make practical decisions, and find solutions that support both the client and the business.

Organisation: Strong planning and prioritisation skills, with the ability to manage multiple client needs and internal responsibilities.

Mindset: Professional, reliable, and commercially aware. You understand the importance of delivering strong service while supporting business growth.

Pay: £4,737.00-£6,300.00 per month

Benefits:

Life insurance
On-site parking

Work Location: In person

Quick apply

Refine Your Search

director of customer service jobs in castleford, wyk

Director of Client Services

Head of Retail

Head of HR Business Partnering

Director of Fleet

Director of Legal and Administrative Services

Executive Director, Program Management - Enterprise Customer Delivery - Comcast Business

Senior Director, European Sales (m/f/d)

Head of Business

Director of Ecommerce

Head Of Sales

Leisure Operations Director

Group Operations Director

Retail Operations Director

Head of Software Support

Sales Director

Head of New Brands

Assistant Director (ICT and Digital Transformation)

Sales Director

Private Client Services Tax Director

Head of Digital Technology, HSBC UK

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