Sales advisor Work, Jobs in Castleford, Wyk (with Salaries)

Customer Case Investigator
Howdens Joinery Co. —Normanton
- Full-time
- Sales
- Customer service
- Communication skills
- Free parking
- Employee discount
13h
Sales and Service Advisor
Gallagher —Wakefield
- £27,976 a year
- Full-time
- Sales
- IT
- Communication skills
- Flexible schedule
- Life insurance
Quick apply
Mortgage Advisor
The Mortgage Experts —Wakefield
- £60,000 - £100,000 a year
- Remote
Quick apply
Retail Sales Advisor - York
Oak Furnitureland —York
- £47,000 - £51,723 a year
- Full-time
- Sales
- Retail sales
- Free parking
- Employee assistance programme
10d
Sales - Sales Advisor - UK
New Look —Huntington
- Part-time
- Microsoft Word
13d
Customer Service Advisor - Projects
Olleco —Wakefield
- £27,497.64 a year
- Sales
- Customer service
- Administrative experience
Quick apply
Lindt Chocolate Advisor
Lindt Careers —Leeds
- Bar
- Analysis skills
- IT
4d
Customer Service Advisor
1ST LOCATE (UK) LIMITED —Temple Newsam
- £27,976 a year
- Full-time
Quick apply
Sales Advisor
The White Company —York
- Customer service
- Employee discount
Customer Service Advisor - Part Time
EE —Sheffield
- £26,116 a year
- Part-time
- Customer service
14h
Service Advisor- Skoda Wakefield
D. M. Keith —Wakefield
- Up to £37,948.13 a year
- Full-time
- No experience needed
- Communication skills
- Employee discount
Retail Sales Advisor - Doncaster
Oak Furnitureland —Doncaster
- £45,000 - £50,119 a year
- Full-time
- Sales
- Retail sales
- Free parking
- Employee assistance programme
2d
Customer Service Advisor
EE —Doncaster
- £26,116 - £26,738 a year
- Customer service
14h
Customer Service Query Advisor
Blok N Mesh —Grimethorpe
- £13 an hour
- Full-time
- CRM software
- Customer service
- Computer literacy
Quick apply
10d
Sales Advisor -York Parliament Street
Whittard of Chelsea —York
- £11.78 - £12.71 an hour
- Weekend availability
- Communication skills
- Store discount
- Employee discount
Service Advisor Europa Mercedes Benz
D. M. Keith —Sheffield
- Up to £39,475.63 a year
- Full-time
- No experience needed
- In-person
- Communication skills
- Employee discount
Connections Customer Advisor
Northern Gas Networks —Leeds
- From £29,286 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Organisational skills
- Annual leave
- Employee discount
Quick apply
8d
Insurance Advisor
Howden Group Holdings —York
- Full-time
- Hybrid work
- Employee discount
Apprenticeships - Yorkshire & Surrounding Areas
D. M. Keith —Leeds
- Full-time
- No experience needed
- Communication skills
- Employee discount
Customer Service Advisor (12-month FTC)
GXO Logistics —Normanton
- Up to £26,178.98 a year
- Monday to Friday
- IT
- Communication skills
- Time management
- Annual leave
- Employee assistance programme

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sales advisor jobs near castleford, wyk

Customer Case Investigator

Howdens Joinery Co. -
Normanton

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Job details

Full-time
13 hours ago

Benefits

Free parking
Company pension
Canteen
Employee discount
On-site parking

Qualifications

Sales
Customer service
UX
Communication skills

Full job description

Howdens is looking for a Customer Case Investigator to join our team at our bespoke stone worktop manufacturing site in Normanton, West Yorkshire. Internally, you will be known as a Customer Service Advisor.

In this role, strong investigation skills are essential. You’ll act as the go-to person for handling complex customer cases, taking ownership of issues from start to finish. This involves digging into the details, identifying root causes, and working closely with multiple teams to deliver effective, lasting resolutions.

Your ability to analyse information thoroughly, ask the right questions, and solve problems accurately will be key to ensuring we deliver the high standard of service our customers expect.

Location | Normanton

Contract | Full Time – Permanent

Shift | Monday - Friday, one week 9am-5pm one week 8am-4pm

Hiring Manager | Customer Service Team Leader

What will you be doing as a Customer Case Investigator:

Handle internal and external customer inquiries across various channels, conducting thorough assessments in line with our guidelines.
Achieve department targets and meet agreed SLAs.
Provide outstanding customer service and ensure high levels of customer satisfaction.
Proactively address potential issues for customers and depots.
Offer effective solutions and follow up with departments with a positive, problem-solving approach.
Identify and report any processes that negatively impact customer experience.
Collaborate with the team to meet weekly targets and strive for first-time resolutions.

What you need to qualify for the Customer Case Investigator:

Proven experience in a customer service role within a similar setting.
Strong ability to resolve complex customer queries while prioritising the end-user experience.
Excellent communication skills, capable of engaging with all levels of the business while staying calm under pressure.
Effective team player with a collaborative approach to supporting the wider customer service team.
Experience with databases and information management systems in a customer-focused environment, including reporting and KPI management, is preferred.

What we offer:

Competitive Salary + Bonus
Pension Plan with a maximum company contribution of 12%
25 days holiday + bank holidays with an opportunity to purchase additional days
Staff discount
Ongoing support and development
Free lunch at our on-site canteen
Free on-site car parking
Friendly and supportive environment offering exceptional reward and recognition

How to Apply:

We’re building a future where world-class service, innovation, and sustainability are embedded within our DNA. If Howdens sounds like the kind of place where you can build and develop your career as a Customer Case Investigator, then we’re keen to hear from you.

About Howdens:
Howdens Joinery is a highly successful FTSE 100 business, with more than 900 depots nationwide and more than 11,000 staff. Last year our sales reached circa 2.3bn, and we continue to experience significant growth and success. Despite our scale, Howdens remains a local business with traditional values.
There is a strong entrepreneurial ethos and the opportunity to develop within a fast-paced and commercial environment. That, along with a competitive salary, development opportunities, and exciting rewards, are among the reasons why our people enjoy working for Howdens – and why we have been named one of the 10 Best Big Companies to Work For.

Howdens is founded on the principle of being Worthwhile for ALL concerned. We’re working hard to ensure we provide an inclusive environment where everyone feels welcome. We will do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, please email [email protected] with the job title and location, and we will be happy to help you.

Please note that candidates applying for this role must have a valid right to work in the UK, we do not offer sponsorship of employment for any depot positions at this time. We appreciate your understanding.

#LI-LH1 #CVL #REED #INDKSD

Apply Now

Refine Your Search

sales advisor jobs in castleford, wyk

Customer Case Investigator

Sales and Service Advisor

Mortgage Advisor

Retail Sales Advisor - York

Sales - Sales Advisor - UK

Customer Service Advisor - Projects

Lindt Chocolate Advisor

Customer Service Advisor

Sales Advisor

Customer Service Advisor - Part Time

Service Advisor- Skoda Wakefield

Retail Sales Advisor - Doncaster

Customer Service Advisor

Customer Service Query Advisor

Sales Advisor -York Parliament Street

Service Advisor Europa Mercedes Benz

Connections Customer Advisor

Insurance Advisor

Apprenticeships - Yorkshire & Surrounding Areas

Customer Service Advisor (12-month FTC)

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