Systems administrator Work, Jobs in Castleford, Wyk (with Salaries)

Customer Service Administrator
Blueleaf —Normanton
- £29,880 a year
- Full-time
- Sales
- Customer service
- IT
- Employee assistance programme
Quick apply
1d
Patient Services Administrator
Novus Health Ltd —Wakefield
- £26,227.50 - £27,456.00 a year
- Full-time
- In-person
- Communication skills
- Annual leave
Quick apply
2h
Operations Support Manager - Pontefract, Scunthorpe, Harrogate
Medivet Group Ltd —Wakefield
- £38,000 a year
- Weekend availability
- Microsoft Outlook
- Travel
- Organisational skills
7d
Sales Support Administrator
Verona Group —Leeds
- Overtime
- Customer service
- Microsoft Office
- Administrative experience
- Free parking
- Employee discount
Quick apply
3d
Administrator
TAC healthcare Group —Leeds
- £26,000 - £28,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee assistance programme
4d
Administrator
Austin Banks —Sheffield
- £27,000 - £32,000 a year
- Full-time
- Microsoft Office
- Accounting
- Organisational skills
- Free parking
- Annual leave
Quick apply
2d
Apprentice In-Flight Retail Systems Administrator
Jet2.com and Jet2holidays —Leeds
- Full-time
- Hybrid work
- Customer service
- Employee discount
Project Support Coordinator
Arcus FM —Leeds
- £29,159 - £35,639 a year
- Full-time
- Project management
- Quality control
- Travel
- Annual leave
Quick apply
7d
Administrator
PPG Health In Justice —Leeds
- Up to £28,574 a year
- Monday to Friday
- Annual leave
- Employee discount
Office Junior/Administrator
Economy Freight Services Ltd —Leeds
- £23,500 a year
- Full-time
- Microsoft Office
- Administrative experience
- Organisational skills
- Free parking
Quick apply
2d
IT Administrator (Operations)
Pell Frischmann —Wakefield
- Full-time
- Hybrid work
- Azure
- Microsoft Office
- IT
Service Desk Administrator
wavenet —Birstall
- Full-time
- Microsoft Outlook
- Microsoft Office
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
1d
Office Administrator – Full-time/Part-time
TPP —Leeds
- £32,000 a year
- Part-time
- Communication skills
Administrator
HCLTech —Leeds
- £24,420 - £34,000 a year
- English
- Windows
- Microsoft Office
Quick apply
8d
Departmental Coordinator/ Fracture Clinic Administrator
Mid Yorkshire Teaching NHS Trust —Wakefield
- £25,760 - £27,476 a year
- Full-time
- Microsoft Word
- Word processing
- Computer literacy
6d
Administrator
TAC —Leeds
- £26,000 - £28,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee assistance programme
3d
Student Services Administrator (Experience)
University of York —University of York
- £28,778 - £32,080 a year
- Full-time
- English
- Microsoft Office
- Administrative experience
10d
Operations and Systems Support Specialist
Allsop Letting and Management —Leeds
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- Travel
- IT
- Annual leave
- Sick pay
Quick apply
2d
Site Administrator
Esterpet Limited —Leeds
- £25,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- Organisational skills
Quick apply
Administrator
Rivendell Europe Ltd —Leeds
- £27,500 a year
- Full-time
- Microsoft Word
- Computer literacy
- Microsoft Office
- Life insurance
Quick apply
6d

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Customer Service Administrator

Blueleaf -
Normanton

Quick apply

Job details

Full-time
£29,880 a year
1 day ago

Benefits

Company pension
Employee assistance programme

Qualifications

Sales
Customer service
Care home
NetSuite
IT
Telemarketing
Communication skills

Full job description

Working in the world of care, we're dedicated to providing excellent support and exceptional care to our customers at Blueleaf. As a leading supplier of care products, consumables and furniture, we're looking to recruit a permanent, full time Customer Service Administrator to join our energetic Customer Service Team in our Castleford location.

An understanding, empathetic attitude will be required to ensure the best service is provided to our loyal customers, whether this be over the phone, email or live chat. The ideal candidate will have good knowledge of the Sales approach along with experience in using different customer service techniques to keep the well-developed business relationship.

This is a full time role, working 40 hours a week, Monday to Friday, typical working hours are from 8am to 4:30pm. Immediate start is available.

About Blueleaf

At Blueleaf, we believe those who care for others are extraordinary. We're here to support them and ensure they never feel alone, and by understanding our clients needs and challenges, this allows us to find the right solutions to achieve their desired outcomes, as well as providing the essentials that every care home needs. In an industry which is all about people, we value relationships above all else, we take the time to get to know them, listen to them, and walk in their shoes and those of their residents - always living our values: 'Stronger Together, Achieve the Outcome, Lead the Way and Care. Always'.

With over 30-years’ experience in the care home sector and occupying a large portion of this market, Blueleaf is continually looking at ways to expand and grow by seeking new opportunities, and to use its experience and expertise to help care homes deliver outstanding care for their residents.

Blueleaf is an equal opportunities employer.

Your day to day responsibilities:

Live and promote Blueleaf's Culture and Values
Interact with all customers whether on the telephone, email or live chat in a professional and friendly manner at all times.
Maintain a positive, empathetic, and professional attitude toward customers at all times.
Answer all telephone calls and emails, and execute tasks requested including order placing, returns, complaints, order queries and general enquiries, maintaining a timely, patient, polite and customer-focused telephone manner.
Manage and sort any delivery queries, price/invoice queries, return/collection queries, online account queries.
Investigate and resolve customer complaints quickly and patiently, including assisting customers who may have received their orders late, have received the wrong order or have received faulty products.
Address any questions or issues customers may have.
Communicate with customers to understand their requirements and need.
Offer solutions based on clients needs and capabilities.
Provide support for the sales teams so they are able to concentrate on proactive selling, including upsell and cross sell opportunities.
Liaise with relevant team members or 3rd party organisations when a request that needs attention due to issues they are experiencing that are outside of the scope of the role.
Prioritise the workload to ensure customer expectations are met at high standards and the level requested of customer service is always met.
Provide feedback on the efficiency of the customer service processes and support the team in updating or changing the processes to increase customer satisfaction.
Learn how to use database systems and the company tools available in the ERP system (Netsuite) to record any data, notes, complaints (Case management, Tasks, Activity logs).
Take responsibility for updating any Customer Reference Data in the company’s core ERP system (Netsuite) liaising with the relevant department or Account manager.
Keep confidential records and financial information private and secure.

Skills & Experience

Clear communication and active listening skills
Previous use of ERP systems / web page navigation
Ideally you'll have knowledge and experience of using Orderwise
Good level of IT literacy, including use of Excel
12+ months experience in telesales
12+ months experience in Customer service or similar sector
Customer fixation by actively seeking to understand customer requirements and business operations, anticipates request for solutions based on well-developed relationships.
Interpersonal skills ability to communicate at all levels and backgrounds, and to understands concerns, feelings and reactions of others.
Planning and organising yourself to accomplish specific goals.
Problem solving with a willingness to make decisions once analysed; making judgment on the best solution to a problem or situation.
Ability to stay calm under pressure and when customers are stressed or upset.
Strong team player willing to participate as a full member.

What will we offer?

We will offer a competitive salary of £29,880.00 per annum, 33 days holiday inclusive of bank and public holidays. You will be eligible for inclusion in a discretionary bonus scheme and a number of welfare benefits, such as auto-enrolment into our pension scheme, Death in Service benefit, access to our Medicash scheme that provides cash back towards everyday healthcare bills and a wide range of other wellbeing benefits including access to an employee assistance program.

Location

This role is located at our Castleford office in West Yorkshire.

Next Steps

Apply now!

By applying for this role you give us consent to process your personal data for recruitment purposes only. A copy of our data privacy notice is available on the following link. Blueleaf Limited - Data Privacy Notice

Quick apply

Refine Your Search

systems administrator jobs in castleford, wyk

Customer Service Administrator

Patient Services Administrator

Operations Support Manager - Pontefract, Scunthorpe, Harrogate

Sales Support Administrator

Administrator

Administrator

Apprentice In-Flight Retail Systems Administrator

Project Support Coordinator

Administrator

Office Junior/Administrator

IT Administrator (Operations)

Service Desk Administrator

Office Administrator – Full-time/Part-time

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Student Services Administrator (Experience)

Operations and Systems Support Specialist

Site Administrator

Administrator

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