Customer representative Work, Jobs in Castlereagh, Ant (with Salaries)

Claims Handler
MIS Group —Belfast
- Full-time
- Customer service
- Computer literacy
- Administrative experience
- Employee discount
Quick apply
10h
Customer Representative - Glengormley & Carrickfergus
Nationwide Building Society —Glengormley
- From £25,250 a year
- Temporary
- Customer service
- Banking
4d
Client Outreach Refresh Specialist
Bank of America —Belfast
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Sales Representative - Belfast
Butternut Box —Belfast
- From £45,000 a year
- Part-time
- Sales
- In-person
- Annual leave
- Employee discount
Quick apply
Service Desk Agent
Fujitsu —Belfast
- Full-time
- Customer service
- Microsoft Office
- Analysis skills
Sales Representative
McNeill Hotelware Ltd —Newtownards
- £30,000 - £55,000 a year
- Full-time
- Sales
- Customer service
- Driving
Quick apply
Customer Service Representative
Woodside Logistics Group —Belfast
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Free parking
Quick apply
10h
Customer Service Advisor - 12 Months Fixed-Term Contract
TrustFord —Moneyreagh
- From £13.52 an hour
- Temporary
- Customer service
- Hotel
- Organisational skills
- Annual leave
- Employee discount
13d
Sales - Sales Advisor - UK
New Look —Belfast
- Part-time
- Microsoft Word
5d
Customer Service Advisor
TrustFord —Lisburn
- Customer service
- Hotel
- Organisational skills
- Annual leave
- Employee discount
3d
Business Service Desk Agent, Deloitte Digital, T&T Solutions
Deloitte —Belfast
- Overtime
- Hybrid work
- Microsoft Outlook
- Customer service
- Communication skills
Part-Time Customer Support Assistant
Nicofresh —Belfast
- £13.20 an hour
- Part-time
- Microsoft Excel
- Customer service
- Organisational skills
- Free parking
- Employee discount
Quick apply
ZenGuide Premium Services Representative
Proofpoint —Belfast
- Full-time
- Microsoft Excel
- Salesforce
- Bachelor's degree
11d
Digital & Data Co-ordinator
Construction Futures —Belfast
- Full-time
- Hybrid work
- CRM software
- Up to 50% travel
- Microsoft Office
- Free parking
- Health & wellbeing programme
Quick apply
4d
Customer Advisor - NI
B&Q —Newtownabbey
- £13.10 an hour
- Weekend availability
- Annual leave
- Employee assistance programme
Technical Sales Representative – Northeast Region
Prestige Windows and Doors —Belfast
- Up to £100,000 a year
- Full-time
- Hybrid work
- Sales
- Customer service
- Microsoft Office
- Free parking
Quick apply
12d
Brand Representative - Victoria Square, Abercrombie & Fitch
AFH STORES UK LIMITED —Belfast
- Organisational skills
- Store discount
- Employee discount
9h
Customer Advisor - Checkouts - NI
B&Q —Lisburn
- £13.10 an hour
- Weekend availability
- Employee assistance programme
- Employee discount
4d
Practice Administrator
Fieldfisher —Belfast
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Work from home
Territory Sales Representative
United Kingdom —Newtownabbey
- Sales
- English
- Microsoft Office
Quick apply

I want to receive the latest job alerts for customer representative in castlereagh, ant

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer representative jobs near castlereagh, ant

Claims Handler

MIS Group
Belfast

Quick apply

Job details

Permanent | Full-time
10 hours ago

Benefits

Additional leave
Company pension
Private medical insurance
Employee discount

Qualifications

Driving Licence
Customer service
Computer literacy
Administrative experience
Driving
Computer skills
Communication skills
Certificate in Insurance

Full job description

Job Title: Claims Handler

Contract: Permanent, subject to successful completion of probation.

Hours of work: Full Time (35hrs per week) Mon-Fri 9am - 5pm.

It’s an exciting time to join MIS group! We are currently recruiting for enthusiastic and driven Claims Handlers to join our team! Candidates with a flair for customer service, excellent communication and administrative skills will, in return, have an exciting opportunity to work in a great environment delivering industry leading service. MIS has over 30 years’ experience and a proven track record of developing staff and cultivating a positive, engaging work environment.

Job Description:

The Claims Handler is responsible for managing motor and related claims from first notification through to progression, ensuring an efficient, accurate and customer-focused service at all times.

The role requires proactive management of claims, clear communication with all stakeholders, and adherence to internal procedures and regulatory standards.

Key responsibilities include:

Take full and accurate details of new claims at first notification, ensuring all required information is captured in line with company procedures.
Handle inbound calls relating to vehicle breakdowns, incidents, and first notification of loss (FNOL)
Confirm policy cover and eligibility at the outset of each claim, identifying any issues and advising the customer clearly on next steps.
Take ownership of claims from initial notification through early-stage progression, ensuring all required actions are completed in a timely manner.
Appoint and coordinate repairers, recovery agents, and legal representatives in line with company processes.
Act as the primary point of contact for customers, brokers, insurers, and third parties throughout the claim.
Provide clear, professional updates and manage customer expectations effectively.
Process and communicate claim details accurately to brokers, insurers, policyholders, and relevant third parties.
Maintain complete, accurate, and audit-ready records across all systems.
Monitor claim progress and proactively follow up on outstanding actions to ensure efficient progression.
Ensure all work is carried out in line with internal procedures, regulatory requirements, and service standards.

Essential Criteria

A minimum of 1 years’ customer service experience in claims handling, insurance or other similar role.
Computer Literate
Excellent communication skills both verbal and written.

Desirable Criteria

A Full, clean UK driving license
A minimum of 1 years' in insurance or claims role
Ability to manage multiple claims and prioritise workload effectively

What we offer / Benefits:

Private Health Insurance (not a contractual benefit and reviewed annually) after successful probation.
31 Holidays (including bank holidays) per annum as standard, raising to 36 (including bank holidays)
Up to 4 'leave early' days per year (Subject to operational requirements)
Have your Birthday off! (Subject to operational requirements and if it falls on a normal working day)
Workplace pension scheme
Opportunity to earn monthly bonuses (not sales or target driven)
Health Care Cashback Plan – Money back for life’s essentials e.g. Dentist, Doctors, Physiotherapy, opticians etc.
Complimentary car breakdown cover
Staff engagement - paid events and activities throughout the year
Opportunity to study for professional qualifications.
Location on outskirts of Belfast, café’s and shops nearby.
People focused environment, ensuring staff feel valued and motivated.

How to apply:

Please send your CV to [email protected] please include any queries and specific requirements.

Interviews:

Interviews will be offered to shortlisted candidates and will be invited to attend in person at our main office - 37 Comber Road, Dundonald, Belfast BT16 2AA

Job Types: Full-time, Permanent

Benefits:

Additional leave
Employee discount
Private medical insurance

Experience:

Customer service: 1 year (required)

Work Location: In person

Quick apply

Refine Your Search

customer representative jobs in castlereagh, ant

Claims Handler

Customer Representative - Glengormley & Carrickfergus

Client Outreach Refresh Specialist

Sales Representative - Belfast

Service Desk Agent

Sales Representative

Customer Service Representative

Customer Service Advisor - 12 Months Fixed-Term Contract

Sales - Sales Advisor - UK

Customer Service Advisor

Business Service Desk Agent, Deloitte Digital, T&T Solutions

Part-Time Customer Support Assistant

ZenGuide Premium Services Representative

Digital & Data Co-ordinator

Customer Advisor - NI

Technical Sales Representative – Northeast Region

Brand Representative - Victoria Square, Abercrombie & Fitch

Customer Advisor - Checkouts - NI

Practice Administrator

Territory Sales Representative

I want to receive the latest job alerts for customer representative in castlereagh, ant

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected