Dental receptionist Work, Jobs in Castletown, Dor (with Salaries)

Receptionist
Northmead Dental —Poole
- £13.50 an hour
- Full-time
- CAD
- Customer service
- Patient care
- Employee discount
Quick apply
7d

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Receptionist

Northmead Dental
Poole

Quick apply

Job details

Full-time
£13.50 an hour
7 days ago

Benefits

Company pension
Employee discount
On-site parking

Qualifications

CAD
Customer service
Dental receptionist
Dentrix
Patient care
Front desk
Dental practice experience
IT
Communication skills
Nursing

Full job description

Dental Receptionist

About the Role

We are looking for a friendly, organised and professional Dental Receptionist to join our busy and growing practice. You will be the first point of contact for our patients, providing an exceptional customer experience while ensuring the smooth day-to-day running of the reception.

This is an excellent opportunity for someone who enjoys working with people, thrives in a fast-paced environment and takes pride in delivering outstanding customer service.

Key Responsibilities

Welcome patients warmly and provide a positive first impression.
Answer telephone calls and respond to email enquiries professionally.
Book, amend and manage patient appointments.
Maintain accurate patient records using dental practice software.
Process payments and issue receipts.
Manage daily appointment schedules to maximise surgery utilisation.
Confirm appointments and help reduce failed appointments.
Liaise with dentists, therapists, nurses and the wider team.
Handle patient enquiries and concerns with empathy and professionalism.
Assist with NHS and private patient administration.
Maintain confidentiality and comply with GDPR and practice policies.
Keep the reception area clean, organised and welcoming.

Essential Requirements

Excellent communication and interpersonal skills.
Strong organisational and multitasking abilities.
Confident using computers and learning new software.
Professional appearance and positive attitude.
Reliable, punctual and able to work well under pressure.
High attention to detail.

Desirable

Previous dental reception experience.
Experience using SOE Exact or other dental practice management software.
Knowledge of NHS dental systems and private treatment plans.
Customer service or healthcare reception experience.

What We Offer

Competitive salary.
Company pension.
Employee discounts.
Ongoing training and career development.
Supportive and friendly working environment.
Opportunity to progress within a growing dental group.

If you are passionate about delivering exceptional patient care and enjoy working as part of a dedicated team, we'd love to hear from you.

To apply, please send your CV and a brief covering letter explaining why you would be a great fit for the role.

Job Types: Full-time, Permanent

Pay: £13.50 per hour

Benefits:

Company pension
On-site parking

Work Location: In person

Quick apply

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