Director of process improvement Work, Jobs in Castor, Cam (with Salaries)

Operational Excellence Lead
Jensten Group —Huntingdon
- Remote
- Customer service
- Travel
- Leadership
- Annual leave
- Employee discount
Quick apply
9d
Responsible Individual for a Children’s Home
Capstone Care Homes Ltd —Spalding
- Up to £50 an hour
- Full-time
- In-person
- Leadership
- Communication skills
- Annual leave
Quick apply
9d
Revenue Manager
Taylor Rose —Peterborough
- Hybrid work
- Microsoft Excel
- Communication skills
Head of SEND & Inclusion | Multi-Setting Leadership Role
Blackberries Childcare Group —Peterborough
- £35,360 - £39,780 a year
- Full-time
- Working with children
- Travel
- Organisational skills
- Free parking
- Paid training
Quick apply
2d
Director of Studies
British Summer School —Oakham
- £825.04 a week
- 8 hour shift
- English
- School
- Annual leave
Commercial Director
Infrastructure Gateway Ltd —Kettering
- £100,000 - £120,000 a year
- Full-time
- Civil engineering
- Leadership
Full Time Area Manager (Cleaning Industry) - 2
GSF SANDYLIGHT LTD —Peterborough
- £30,000 - £35,000 a year
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Cluster Manager
Bleckmann Solutions UK Ltd —Corby
- £95,000 - £105,000 a year
- Full-time
Quick apply
14d
People Partner (Recruitment)
The Active Learning Trust Limited —March
- £46,580 - £50,909 a year
- Hybrid work
- Travel
7d
Associate Director - Project Manager - Water
Mace —Peterborough
- Full-time
- Hybrid work
Associate Director - Commercial Consultancy - Utilities
Mace —Peterborough
- Full-time
- Hybrid work
- Contracts
- Leadership
Cluster Performance & Continuous Improvement Manager
Bleckmann Solutions UK Ltd —Corby
- £37,730 - £53,900 a year
- Full-time
- Project management
- Continuous improvement
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Business Manager
Caterpillar —Peterborough
- £66,000 - £75,000 a year
- Full-time
- Travel
- Leadership
- Communication skills
- Annual leave
- Referral programme
7d
Area Support Manager - South and Coastal Lincolnshire
IVC —Spalding
- £35,000 - £45,000 a year
- Full-time
- Travel
- Mentoring
- Employee discount
14d
Strategic Applications Development Manager
Xaar —Huntingdon
- Hybrid work
- Business development
- Presentation skills
- Product management
Extrusion Manager
Povoas Packaging —Desborough
- From £45,000 a year
- Full-time
- Management
- ERP systems
- Continuous improvement
- Free parking
Quick apply
Planning Manager - @One Alliance
JN Bentley —Peterborough
- Full-time
- Leadership
- Communication skills
Quick apply
Operations Director – Real Estate Finance
CRS Ltd —Peterborough
- Sales
Assistant Finance Manager
Taylor Wimpey —Peterborough
- Microsoft Excel
- Microsoft Office
- Annual leave
- Employee discount
2d
Lead Buyer - New Product Development Sourcing (Huntingdon or Nottingham, UK)
Videojet —Huntingdon
- Full-time
- Oracle
- Engineering
- Bachelor's degree
- Annual leave

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director of process improvement jobs near castor, cam

Operational Excellence Lead

Jensten Group -
Huntingdon

Quick apply

Job details

9 days ago

Benefits

Annual leave
Company pension
Employee discount

Qualifications

Customer service
Leadership

Full job description

We’re looking for an exceptional Operational Excellence Lead to head our broking operations function and drive commercial performance, operational efficiency, and client service delivery across our Retail division.

Reporting directly to the Group Operations Director, you will be at the heart of our drive to optimise people and technology to deliver excellence in customer service in the most efficient ways possible.

You will lead a multidisciplinary team — responsible for Regional Operations Managers and Quality Assurance — ensuring a consistent, data driven, and performance focused approach across our broking operations.

This role is remote, with travel required across our regional offices

What You’ll Be Doing:

Leading the operational excellence strategy to uplift commercial performance, EBITDA margin, and operational efficiency.
Championing customer service delivery and outcomes, tracked through metrics and KPIs.
Driving data‑led decision making, ensuring insight, KPIs and reporting inform business actions.
Overseeing the Quality Assurance function to ensure consistent, compliant trading behaviours.
Delivering continuous improvement across trading processes, including through use of AI and automation to create a step-change in our growth capability.
Partnering with senior stakeholders across Retail Broking, Operations, Compliance, L&D and Integration to ensure the best possible outcomes for our clients
Providing leadership, coaching and development to a remote team.

What We’re Looking For:

As our Operational Excellence Lead, you’re a supportive but focused people manager who knows how to get the best from your team. You have a clear vision for what operational excellence means to our trading teams, and use data and insight to guide decisions, solve problems and improve trading processes. You’re comfortable working with colleagues at all levels in the organisation, offering clear direction and helping your team stay accountable. Above all, you care about making practical improvements that strengthen performance and support the business.

You’ll ideally have:

Demonstrable experience of driving process and customer service improvements in a broking or trading‑focused insurance environment.
Strong people leadership skills, with experience managing remote teams.
Proven ability to influence stakeholders at all levels, including senior leaders.
Strong operational and change management awareness and the ability to measure the benefits of improvements.
Experience using Acturis (nice to have).

Rewards & Benefits:

When you join us, you can expect a supportive culture and an attractive range of rewards and benefits which include:

Competitive salary with an annual pay review and bonus scheme
27 days annual leave (includes a day off for your birthday and another for a religious holiday of your choice) plus bank holidays
Auto enrolment into our excellent pension scheme (5% employer matched contribution)
Flex-benefits- A range of flexible benefits to choose from, that are most important to you
Group Life Assurance cover
3 months Maternity, Paternity & Adoption leave all fully paid
Professional qualification study support relevant to your role and career
Perks at work- amazing discounts on cinema tickets, meals out, luxury items etc.
Holiday purchase scheme- up to 5 days annually

About Jensten Group

Jensten is one of the UK’s leading insurance intermediary groups, known for putting clients and people first. Since launching in 2018, we’ve built a standout business in a crowded marketplace — combining scale, deep technical expertise and entrepreneurial spirit.

Operating through six specialist divisions — Network Broking, Regional Broking, Schemes Broking, Specialist Lines, London Market Broking and Underwriting — we deliver tailored insurance solutions directly to clients and through a network of trusted third‑party broking partners.

Thanks to strong organic growth and a strategic acquisition programme, Jensten is now a Top 10 Independent Broker, placing more than £650 million GWP into the market. We employ around 1,000 colleagues across 35 locations and support 85 entrepreneurial franchise holders nationwide.

Our purpose — “Protecting today, empowering tomorrow” — reflects the role we play for our clients, our communities and each other. Our people bring this to life every day through our values: Caring, Curious, Skilled and Bold.

We sit in a unique space between large consolidators and local brokers — big enough to offer capability and influence, yet agile enough to maintain the culture, autonomy and client focus of a truly independent business.

#LI-LP1

Quick apply

Refine Your Search

director of process improvement jobs in castor, cam

Operational Excellence Lead

Responsible Individual for a Children’s Home

Revenue Manager

Head of SEND & Inclusion | Multi-Setting Leadership Role

Director of Studies

Commercial Director

Full Time Area Manager (Cleaning Industry) - 2

Cluster Manager

People Partner (Recruitment)

Associate Director - Project Manager - Water

Associate Director - Commercial Consultancy - Utilities

Cluster Performance & Continuous Improvement Manager

Business Manager

Area Support Manager - South and Coastal Lincolnshire

Strategic Applications Development Manager

Extrusion Manager

Planning Manager - @One Alliance

Operations Director – Real Estate Finance

Assistant Finance Manager

Lead Buyer - New Product Development Sourcing (Huntingdon or Nottingham, UK)

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