Customer support & client services occupations Work, Jobs in Catrine, Eay (with Salaries)

Customer Contact Advisor - EAY12696
East Ayrshire Council —Kilmarnock
- £27,937 - £29,247 a year
- Full-time
- Hybrid work
- In-person
- Work from home
9d
Customer Service Representative
BWT UK —Glasgow
- £24,784.50 a year
- 8 hour shift
- Bilingual
- Microsoft Outlook
- English
- Free parking
- Health & wellbeing programme
Quick apply
Customer Contact Advisor
East Ayrshire Council —Kilmarnock
- £27,937 - £29,247 a year
6d
Customer Care Advisor
AAH Pharmaceuticals —Glasgow
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
2h
Customer Service Associate
Close Brothers —Glasgow
- Full-time
- Hybrid work
- Customer service
- Analysis skills
- IT
Customer Service Adviser
North Ayrshire Council —Irvine
- £15.89 - £16.30 an hour
6d
Sales Supervisor
STARK Group —Kilmarnock
- Full-time
- Hybrid work
- Customer service
- Employee discount
- Flexible schedule
9d
Customer Services Advisor
Hydrasun Ltd —Glasgow
- Full-time
- Microsoft Word
- Microsoft Excel
- Sales
- Free parking
- Health & wellbeing programme
Quick apply
8d
Service Helpdesk Admin Support
Secureshield Ltd —Motherwell
- From £26,000 a year
- Full-time
- Microsoft Word
- Accounting
- Organisational skills
Quick apply
G2 Customer Liaison Assistant
South Lanarkshire Council —South Lanarkshire
- £32,677 - £33,145 a year
- Full-time
- Customer service
- Military
- English
- Annual leave
- Employee assistance programme
8d
H&T 5098 - G2 Customer Liaison Assistant (604818) - 5098
South Lanarkshire —Hamilton
- £32,677 - £33,145 a year
- Customer service
- Military
- English
- Annual leave
- Employee assistance programme
6d
Digital Customer Support Apprentice
QA Apprenticeships —Motherwell
- £16,697.60 a year
- Monday to Friday
- Microsoft Outlook
- SharePoint
- Communication skills
- Employee discount
4d
Service Administrator
Secureshield Ltd —Motherwell
- From £26,000 a year
- Full-time
- Salesforce
- Analysis skills
- Organisational skills
Quick apply
Customer Service Administrator - French and Dutch speaker
Resideo —Motherwell
- Full-time
- Hybrid work
- Customer service
- Computer literacy
- English
Apprentice Customer Support Centre Operative – Motherwell, ML1 1RU
Apleona —Motherwell
- £16,697.60 a year
- Monday to Friday
- Microsoft Outlook
- Customer service
- Communication skills
- Employee discount
3d

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Customer Contact Advisor - EAY12696

East Ayrshire Council -
Kilmarnock

Apply Now

Job details

Permanent | Full-time
£27,937 - £29,247 a year
9 days ago

Benefits

Work from home

Full job description

Ref no:

EAY12696

Published:

14/07/2026

Closes:

29/07/2026

Location:

The Johnnie Walker Bond, 15 Strand Street, Kilmarnock, KA1 1HU

Salary:

£27,937 - £29,247 per year

Contract Type:

Permanent

Position Type:

Full Time

Hours:

35 hours per week

Work From Home:

Hybrid

Job Description

Working in the Customer Contact team the post holder will provide a quality customer focused service which will include handling a range of customer enquiries and payments relating to Council Tax, Business Rates, Housing Benefit, Sundry Debtors and Scottish Welfare Fund in accordance with statutory legislation and regulations through a variety of communication channels, providing resolution whenever possible, at first point of contact.

The post holder will also provide an effective telephony service to customers seeking general information, assistance, support and signposting in relation to a full range of Council services in order to assist with the promotion, delivery and integration of the Council’s key objectives; specifically in relation to those identified within the Finance and ICT Service Plan, the Council’s Digital Strategy and the Community Plan.

The post holder may be required to work at different corporate locations within East Ayrshire that may not be their usual admin base.

Requirements

The duties of this post requires access to the public sector network and therefore the successful applicant must complete a basic Disclosure Scotland application. A formal offer of employment with East Ayrshire Council will only be made once satisfactory clearance has been received. Any information that is disclosed on a basic disclosure will require to be discussed before a formal offer of employment is made.

Responsibilities

We follow the national guidance in relation to pre-employment checks namely “Safer Recruitment Through Better Recruitment”. With regards to requests for references and in line with this guidance, during your application process you should provide details of a minimum of two appropriate and relevant references, one of which should be from your current or most recent employer. It is also a requirement that the reference from your current or most recent employer is from an appropriate senior manager and it is not a reference from a former peer operating at the same level.

If you apply for this post, please add the following email address to your safe sender list to ensure that any MyJobScotland related e-mails go directly to your inbox - [email protected].

The Individual

These are permanent full time posts based within the Johnnie Walker Bond, Kilmarnock.

The hours of work are 35 hours per week to be worked:

Monday - Thursday, 9.00am - 5.00pm & Friday 9.00am - 4.00pm

The full time salary of the post is between £27,937 - £29,247 per annum.

The workstyle for this post is ‘Flexible’ - 50% -79% of your time in an office location/ multiple work locations. You will work at your administrative base or another agreed office location between 2.5 to 4 days per week and only occasionally from home. It is the expectation that all office-based employees (with the exception of those working in schools) will work to the higher end of their allocated workstyle in terms of time spent in the office or at other work locations.

If you require further information please contact Mairi-Clare Gallacher at [email protected]

East Ayrshire Council is committed to creating a diverse and inclusive workforce and welcomes applications from all members of the community. We encourage applicants from underrepresented groups including Black and Minority Ethnic people, disabled people and LGBT people. We are also keen to decrease occupational segregation and so encourage women to apply for managerial posts and/or roles in which they are underrepresented. East Ayrshire Council is a Disability Confident employer and a Recruit with Conviction Ambassador.

Apply Now

Refine Your Search

customer support & client services occupations jobs in catrine, eay

Customer Contact Advisor - EAY12696

Customer Service Representative

Customer Contact Advisor

Customer Care Advisor

Customer Service Associate

Customer Service Adviser

Sales Supervisor

Customer Services Advisor

Service Helpdesk Admin Support

G2 Customer Liaison Assistant

H&T 5098 - G2 Customer Liaison Assistant (604818) - 5098

Digital Customer Support Apprentice

Service Administrator

Customer Service Administrator - French and Dutch speaker

Apprentice Customer Support Centre Operative – Motherwell, ML1 1RU

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