it service desk support technician Work, Jobs in caversham, brk (with Salaries)

IT Support Technician
OneTouchServices —Bagshot
- £26,000 - £30,000 a year
- Full-time
- Customer service
- Windows
- In-person
Quick apply
3d
Apprentice IT Service Desk Support Technician
SNG (Sovereign Network Group) —Basingstoke
- £15,680 a year
- Full-time
- Customer service
- Computer networking
- IT
7d
Senior IT Technician
Learning Partners —Guildford
- £31,481 - £33,764 a year
- Full-time
- Software troubleshooting
- Customer service
- In-person
- Free parking
- Store discount
Quick apply
11d
Network Operations Centre (NOC) Engineer
Gigaclear —Abingdon
- £26,000 - £28,000 a year
- Full-time
- IT
- Communication skills
- Employee assistance programme
Quick apply
7d
Helpdesk Technician
FluidOne —Woking
- Full-time
- Customer service
- Windows
- Microsoft Office
- Employee assistance programme
Infrastructure Technician
Fujitsu —Basingstoke
- Full-time
- Customer service
- Linux
- In-person
- Annual leave
- Employee assistance programme
1d
IT Support Engineer - 2nd/3rd Line position - Newbury or Manchester Office
Netteam tX —Newbury
- Azure
- Customer service
- Microsoft Office
Fabric Technician
JLL —Reading
- Overtime
- IT
- Communication skills
AAT Trainee Accountant Apprenticeship
Menzies LLP —Woking
- £25,000 a year
- Hybrid work
- English
- Accounting
- IT
- Employee assistance programme
Network Engineer
UK Connect —Farnborough
- Up to £65,000 a year
- Full-time
- Mentoring
- Computer networking
- Free parking
- Annual leave
Quick apply
IT Apprentice (Level 3 Information Communications Technician)
Primary Goal —Guildford
- £10,000 a year
- Full-time
- Childcare
- English
- Working with children
- Annual leave
Quick apply
Junior AV Engineer
OMM —Maidenhead
- £20,332 - £25,858 a year
- Full-time
- Hybrid work
- IT
- Communication skills
- Employee discount
Quick apply
School Network Manager
wavenet —Chesham
- Full-time
- Windows
- Mentoring
- IT
- Annual leave
- Employee assistance programme
Quick apply
Radiation Materials Consultant
Amentum —Didcot
- Full-time
- Engineering
- Microsoft Office
- Employee stock purchase plan
- Annual leave

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Remote Support Desk Operative
Titchfield Group —Essendon
Provide first-line technical support to customers via phone, email, and remote access tools. Guide customers through technical procedures and best practices.
£27,500 - £30,000 a year
Quick apply
1d
On-Site 1st/2nd Line Support Technician
Converge Technology Solutions —Hemel Hempstead
Performing proactive maintenance, system checks, and monitoring activities. Providing on site 1st and 2nd line technical support to end users.
£32,995 a year
3d

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IT Support Technician

OneTouchServices
Bagshot

Quick apply

Job details

Full-time
£26,000 - £30,000 a year
3 days ago

Benefits

Additional leave
Cycle to work scheme
Company pension
Company events

Qualifications

TCP
Driving Licence
Operating systems
Customer service
LAN
Windows
Computer hardware
IT support
Mac OS
TCP/IP
Account management
Active Directory

Full job description

We are seeking a skilled and customer-oriented 1st Line Support Engineer to join our team. As a 1st Line Support Engineer, you will be responsible for providing technical assistance and support to end-users, troubleshooting software and hardware issues, and ensuring the smooth operation of our clients IT systems. If you have a passion for technology and enjoy helping others, we would love to hear from you.

We're a growing business based in Bagshot, Surrey. We're looking for an enthusiastic candidate with a great enjoyment in IT & computers, to provide quality support to our client base, our focus being great customer service and always a 5 star job.

As you will be moving between sites and visiting customers on-site a valid UK driving licence and own vehicle is essential (mileage paid).

Duties:
- Respond to help desk tickets and provide timely technical support to end-users
- Diagnose and resolve software and hardware issues
- Install, configure, and maintain operating systems and software applications
- Assist with user account management in Active Directory
- Collaborate with other IT team members to troubleshoot complex problems
- Provide excellent customer service by effectively communicating technical solutions to non-technical users
- Document all support activities and resolutions in the ticketing system
- Perform routine maintenance tasks such as system updates and backups
- Assist with computer networking tasks, including troubleshooting TCP/IP connectivity issues
- Analyse computer hardware problems and recommend appropriate solutions
- Provide support for Mac OS devices

Qualifications:
- Proven experience in a similar role or relevant IT support experience
- Strong knowledge of operating systems (Windows, Mac OS)
- Familiarity with Active Directory user account management
- Basic understanding of computer networking concepts (LAN, TCP/IP)
- Excellent problem-solving skills with the ability to analyze issues and provide effective solutions
- Strong customer service skills with the ability to communicate technical information to non-technical users
- Ability to work independently as well as collaborate with a team

This is a full-time position, with working hours being 9am until 5pm, usually being situated at Bagshot, however with the flexibility to visit a client's premises.

Strictly NO agency calls please!

Contact via Indeed only - Please do not contact via phone

Job Type: Full-time

Pay: £26,000.00-£30,000.00 per year

Benefits:

Additional leave
Company events
Company pension
Cycle to work scheme

Work Location: In person

Quick apply

Refine Your Search

it service desk support technician jobs in caversham, brk

IT Support Technician

Apprentice IT Service Desk Support Technician

Senior IT Technician

Network Operations Centre (NOC) Engineer

Helpdesk Technician

Infrastructure Technician

IT Support Engineer - 2nd/3rd Line position - Newbury or Manchester Office

Fabric Technician

AAT Trainee Accountant Apprenticeship

Network Engineer

IT Apprentice (Level 3 Information Communications Technician)

Junior AV Engineer

School Network Manager

Radiation Materials Consultant

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