First line managers Work, Jobs in Chadderton, Gtm (with Salaries)

Helpdesk Manager
Armstrong Building and Maintenance Limited —Heywood
- £37,500 - £40,000 a year
- Full-time
- Management
- Maintenance
- In-person
Quick apply
11d
Operations Manager
Popeyes UK —Manchester
- £55,000 - £65,000 a year
- Full-time
- Casual dining restaurant
- Leadership
- Annual leave
- Employee discount
Quick apply
HR Advisor
Totally Local Company —Stockport
- £34,000 a year
- Full-time
- Human resources
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
Site Manager - Building Refurbishment
The Casey Group Ltd —Newton Heath
- £45,000 - £55,000 a year
- Full-time
- Management
- Supervising experience
- Contracts
- Employee assistance programme
- Employee discount
Quick apply
9d
Parking Attendant
Parkingeye Limited —Manchester
- £29,192.33 a year
- Full-time
- Customer service
- Human resources
- Organisational skills
Quick apply
Technical Desktop Project Manager
ABCA Group Ltd —Oldham
- Up to £42,000 a year
- Full-time
- Analysis skills
- Communication skills
Quick apply
1st line Service Desk Analyst
Clear Business —Sale
- £24,500 - £28,175 a year
- Full-time
- Hybrid work
- Microsoft Office
- Continuous improvement
- SharePoint
- Free parking
- Employee discount
Quick apply
11d
Sales Executive
Brayley —Oldham
- £22,500 - £65,000 a year
- Full-time
- Sales
- Customer service
- In-person
- Life insurance
- Referral programme
Quick apply
People and Culture Advisor
HSL Chairs —Batley
- £35,000 a year
- Full-time
- Human resources
- Free parking
- Employee discount
Quick apply
Gym Receptionist
The YClub Gym —Manchester
- £13.45 an hour
- Full-time
- Microsoft Word
- Hospitality
- Microsoft Excel
- Gym membership
Quick apply
4d
Head of Corporate Relationships
Together —Cheadle
- Full-time
- Management
- Leadership
Quick apply
Visual Merchandiser Stradivarius
INDITEX —Manchester
- Weekend availability
- Merchandising
- Employee discount
- Referral programme
Quick apply
IT Resource Technician
WeBuyAnyCar —Manchester
- Monday to Friday
- No experience needed
- IT
- Communication skills
- Free parking
Quick apply
3d
Recruitment Team Manager
Acero Construction Ltd —Chorley
- £40,000 - £45,000 a year
- Full-time
- Sales
- In-person
- Leadership
- Gym membership
Quick apply
Events Team Member
Legends Global (Europe) —Manchester
- Weekend availability
- First Aid Certification
- IT
Quick apply
10h
Business Development Manager
Perch Group —Manchester
- £60,000 - £70,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Business development
- Project management
- Health & wellbeing programme
- Sick pay
Quick apply
4d
Junior Event Manager
Don't Panic Projects —Rossendale
- From £25,000 a year
- Full-time
- Hybrid work
- Bachelor's degree
- Travel
- Organisational skills
- Work from home
Quick apply
6d
Sales Assistant
Jack Badger Ltd —Glossop
- £15.38 - £17.39 an hour
- Temporary
- CRM software
- Customer service
- English
Quick apply
1d
Registered Care Manager
Helping Hands —Rochdale
- £39,000 - £44,800 a year
- Management
- Organisational skills
- IT
- Annual leave
- Employee assistance programme
Quick apply
Consumables Team Leader
JLA —Sowerby Bridge
- £35,000 a year
- Full-time
- Hybrid work
- Management
- Marketing
- Free parking
- Annual leave
Quick apply
11d

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Helpdesk Manager

Armstrong Building and Maintenance Limited -
Heywood

Quick apply

Job details

Permanent | Full-time
£37,500 - £40,000 a year
11 days ago

Benefits

Company pension
On-site parking

Qualifications

Management
Facilities management
Maintenance
Leadership
Communication skills
Help desk

Full job description

Are you passionate about delivering excellent customer support and leading a high-energy helpdesk team? Joining Armstrong Building and Maintenance Ltd as a Helpdesk Manager, you will champion exceptional service, streamline operations, and drive continuous improvement in a fast-paced environment.

About Us

With over 35 years’ experience we specialise in planned and reactive maintenance activities in the facilities management sector and project management and execution of planning, development and construction activities in the Construction sector.

Role Overview

Based at our Head Office in Heywood, the role of Helpdesk Manager is crucial to our success. Reporting directly to the company management and acting as line manager to our engineers and helpdesk team you will own the first point of contact for all maintenance service requests. You will optimise workflows, and uphold SLAs to ensure every call, email, and ticket is handled with precision and care. Your strategic insights will drive process improvements and elevate our customer experience.

Key Responsibilities

· Oversee daily helpdesk operations including work scheduling and SLA management

· Respond and provide updates on all work in process

· Fleet management

· Establish and maintain positive working relationships and levels of communication to ensure optimum service delivery and maximise work potential with existing clients

· Manage and mentor a team of helpdesk coordinators

· Completion of PCS audits

· KPI reporting

· Improve process efficiency, ensure full notes are made on the work management system for each job, to create full visibility for all Helpdesk team and management

Skills and Experience

· Minimum 3 years’ experience managing a helpdesk or service desk team, ideally within building maintenance or facilities management

· Strong understanding of CAFM software (preferably Job Logic) and ticketing workflows

· Excellent leadership skills with a track record of motivating teams and driving performance improvements

· Exceptional communication skills, both written and verbal, with the ability to liaise effectively across all levels

· Excellent UK geographical knowledge

· Ability to thrive under pressure and adapt quickly to changing priorities

What We Offer

· Competitive salary

· 40 hours per week, permanent contract of employment

· 20 days holiday plus bank holidays, additional holiday entitlement after a qualifying period

· Contributory Pension scheme,

· Professional development budget and access to industry training

· Staff Events

Build the future of building maintenance. Join us as Helpdesk Manager and make every call count!

Pay: £37,500.00-£40,000.00 per year

Benefits:

On-site parking

Work Location: In person

Quick apply

Refine Your Search

first line managers jobs in chadderton, gtm

Helpdesk Manager

Operations Manager

HR Advisor

Site Manager - Building Refurbishment

Parking Attendant

Technical Desktop Project Manager

1st line Service Desk Analyst

Sales Executive

People and Culture Advisor

Gym Receptionist

Head of Corporate Relationships

Visual Merchandiser Stradivarius

IT Resource Technician

Recruitment Team Manager

Events Team Member

Business Development Manager

Junior Event Manager

Sales Assistant

Registered Care Manager

Consumables Team Leader

I want to receive the latest job alerts for first line managers in chadderton, gtm

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