Handler Work, Jobs in Chadderton, Gtm (with Salaries)

Patient Call Handler
The Functional Gut Group —Manchester
- £30,000 a year
- Overtime
- Customer service
- GP surgery experience
- Administrative experience
- Annual leave
- Employee assistance programme
Quick apply
3d
Claim Handler Assistant
Baker Chase LLP —Oldham
- £13 an hour
- Full-time
- Administrative experience
- Organisational skills
- Typing
Quick apply
Claims Handler
Stocalfe Response —Warrington
- £25,000 - £28,000 a year
- Full-time
- Hybrid work
- Customer service
- Data entry
- Free parking
- Work from home
Quick apply
9d
Warrant Planner
Conexus Recovery —Bolton
- £26,686 - £29,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Quick apply
6d
Case Handler / Conveyancer
PLS Solicitors —Altrincham
- Up to £30,000 a year
- Full-time
- Hybrid work
- Sales
- Communication skills
- Free parking
- Work from home
Quick apply
10d
Ramp Agent/Baggage Handler
PrimeFlight —Manchester
- Overtime
- Supervising experience
- Driving
- Communication skills
- Free parking
- Employee discount
9d
Claims Handler
Howden Group Holdings —Manchester
- Full-time
- Hybrid work
- English
- Travel
- Communication skills
Complaints Handler
Teleperformance —Manchester
- From £26,442 a year
- Full-time
- Customer service
- Analysis skills
- Continuous improvement
- Annual leave
- Employee discount
Domestic Abuse Specialist
Staying Put —Bradford
- £22,000 a year
- Temporary
- Hybrid work
- Organisational skills
- In-person
- Free parking
- Annual leave
Quick apply
Complaints Handler
Carfinance247 —Manchester
- £28,000 - £30,000 a year
- No weekends
6d
Complaint Handler
interactive investor —Manchester
- From £32,200 a year
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Annual leave
- Employee discount
Quick apply
6d
Third Party Motor Claim Handler
QDOS Assist —Wilmslow
- £24,000 - £27,000 a year
- Full-time
- Phone etiquette
- Negotiation
- Free parking
- Health & wellbeing programme
Quick apply
Claims Handler
Direct Line Group —Manchester
- Customer service
- Employee discount
Procurement & Clerical Assistant
Serfilco International LTD —Manchester
- £24,000 - £28,000 a year
- Full-time
- Microsoft Excel
- English
- Administrative experience
Quick apply
3d
Property Claims Handler - (Drainage & Underground Services)
Catalyst Services UK Ltd —Delph
- £25,000 - £27,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
11d
Commercial Property Claims Handler
Intact Insurance UK Limited —Manchester
- Hybrid work
- Continuous improvement
- Communication skills
- Annual leave
- Flexible schedule
Quick apply
Legal Assistant
Ascent Performance Group Ltd —Manchester
- From £26,325 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Administrative experience
- Store discount
- Health & wellbeing programme
Quick apply
Paralegal - Military AFCS
Irwin Mitchell —Manchester
- Travel
- Organisational skills
- Communication skills
13d
Security Dog Handler
Marpol Security Limited —Manchester
- £16 an hour
- Overtime
- First Aid Certification
- In-person
- Communication skills
- Free parking
Quick apply
4d
Recoveries/Claims Handler
Invicta Fleet Limited —Manchester
- £26,000 - £30,000 a year
- Full-time
- Customer service
- Organisational skills
- In-person
- Free parking
- Employee discount
Quick apply

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Patient Call Handler

The Functional Gut Group
Manchester

Quick apply

Job details

Full-time | Fixed term contract
£30,000 a year
3 days ago

Benefits

Annual leave
Company pension
Employee assistance programme

Qualifications

Customer service
GP surgery experience
GCSE
Administrative experience
Organisational skills
Medical terminology
Communication skills
Time management
Office experience

Full job description

KEY RESPONSIBILITIES:

The Patient Call Handler is responsible for managing incoming and outgoing calls, providing patients with accurate information, and ensuring a high standard of customer service. The role supports the smooth operation of clinical services by effectively handling enquiries, booking appointments, and directing patients appropriately.

MAIN DUTIES AND RESPONSIBILITIES:

· Answer incoming calls from patients in a professional and empathetic manner

· Respond to patient enquiries, requests and concerns providing clear and accurate information

· Deliver a high standard of patient care and customer service at all times

· Handle sensitive situations with professionalism and discretion

· Manage challenging calls calmly and effectively

· Navigate high call volumes efficiently

· Escalate urgent or complex queries to the appropriate clinical or management team

Appointment Management and Patient Communication

· Book, amend, and cancel patient appointments in line with service procedures

· Prioritise urgent cases appropriately (following protocols)

· Provide clear information about services, opening times, and procedures

· Relay messages accurately to clinicians and staff

· Record call details and outcomes clearly within the patient records accurately

· Support general administrative tasks

· Follow practice protocols to identify urgent or emergency cases

· Escalate calls to clinicians when necessary

Confidentiality and Compliance

· Maintain strict patient confidentiality in line with GDPR

· Follow all policies relating to data protection and information governance

· Adhere to safeguarding and clinical safety procedures

QUALITICATIONS AND SKILLS REQUIRED:

· Previous experience in a call handling, customer service, or healthcare environment

· Excellent communication and listening skills

· Ability to remain calm under pressure

· Ability to multi-task, manage conflicting priorities &requests, and problem-solving skills

· Professional and polite telephone manner

· Strong ICT skills with experience of data inputting, using Microsoft packages and Patient Management systems

· Excellent organisational skills to meet the demands of the role, maintaining concentration and accuracy

· Ability to provide empathy and professionalism to all callers

· Previous experience in a GP practice or healthcare setting

· Understanding of medical terminology

· Customer service or qualification (desirable)

GENERAL:

· Willingness to work to all Policies and Procedures in place, including undertaking any mandatory training when necessary.

· Ability to work to any deadlines set, using own initiative or as part of a team.

· Flexibility to work occasional out of hours, travel both within and outside of the UK (all expenses will be covered), and assist with any ad-hoc duties that may be required for the Service needs.

· Willingness to undertake an Standard DBS check.

SALARY AND BENEFITS:

Salary: £30,000 per annum
Contract type: 12-month fixed term contract
Location: Manchester
Hours: 40 hours per week over 5 days (Monday to Friday)
Position is clinic based from 8am to 4.30pm daily
Annual Leave: 25 days starting from 1st March plus Bank Holidays
Overtime and TOIL available
Private Health Cover (following completion of the 6-month probationary period)
Employee pension scheme
Birthday day off
Access to EAP (Employee Assistance Programme)
Bike2work Scheme

Pay: £30,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

handler jobs in chadderton, gtm

Patient Call Handler

Claim Handler Assistant

Claims Handler

Warrant Planner

Case Handler / Conveyancer

Ramp Agent/Baggage Handler

Claims Handler

Complaints Handler

Domestic Abuse Specialist

Complaints Handler

Complaint Handler

Third Party Motor Claim Handler

Claims Handler

Procurement & Clerical Assistant

Property Claims Handler - (Drainage & Underground Services)

Commercial Property Claims Handler

Legal Assistant

Paralegal - Military AFCS

Security Dog Handler

Recoveries/Claims Handler

I want to receive the latest job alerts for handler in chadderton, gtm

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