Agile Work, Jobs in Chaddesden, Dby (with Salaries)

Application Support Analyst (Nights)
Resonate Tech —Derby
- £40,000 - £45,000 a year
- 12 hour shift
- Remote
- DevOps
- English
- Mentoring
- Employee assistance programme
Quick apply
Business Transformation Manager
FAIZA SAQLAIN LTD —Derby
- £43,200 - £56,600 a year
- Full-time
- Analysis skills
- Bachelor's degree
- In-person
- Free parking
Quick apply
CRM Manager
Riviera Travel —Burton-On-Trent
- Up to £55,000 a year
- Full-time
- Hybrid work
- Team management
- Travel
- In-person
- Work from home
- Employee assistance programme
Quick apply
Business Analyst (12 Month FTC)
Cooper Parry —Derby
- Organisational skills
- Agile
- Communication skills
Chief Technology Officer (CTO)
Eastgate Digital Solutions —Nottingham
- £135,000 - £180,000 a year
- Full-time
- Management
- Software development
- In-person
- Life insurance
Quick apply
8d
Delivery Manager
TheNottingham —Nottingham
- £65,000 - £70,000 a year
- Hybrid work
- Agile
8d
Placement Coordinator (Part-time) - Stephenson College
Loughborough College —Loughborough
- £15,123.20 - £16,472.53 a year
- Part-time
- Doctoral degree
- Customer service
- Organisational skills
- Annual leave
11d
Learning Support Administrator - Stephenson College
Loughborough College —Loughborough
- £25,266 - £25,950 a year
- Full-time
- Doctoral degree
- Administrative experience
- Communication skills
- Annual leave
8d
Grounds Maintenance Operative
Mitie —Derby
- £14 an hour
- Hand tools
Feedback Officer (Maternity Leave Cover)
North West Leicestershire District Council —Coalville
- £26,403 a year
- Full-time
- Word processing
- Computer literacy
- Analysis skills
Trust Safeguarding Officer
Nova Education Trust —Nottingham
- £37,280 - £39,153 a year
9d
Healthcare Assistant
Operose Health —Nottingham
- £26,000 - £28,000 a year
- Inventory control
- Computer literacy
- Computer skills
- Annual leave
Quick apply
On Train Service Delivery Manager
East Midlands Railway —Nottingham
- £46,062.63 a year
- Customer service
- Recruiting
- Leadership
- Flexible schedule
8d
Housing Choices Advisor (Fixed term contract- 12 months)
North West Leicestershire District Council —Coalville
- From £28,598 a year
- Full-time
- Hybrid work
- Customer service
Senior Project Manager
Vaillant Group U.K. Ltd —Belper
- Full-time
- Organisational skills
- Agile
- Budgeting
Digital Delivery Project Manager - Web & Bookings
Greene King Corporate - BRA_001 —Burton-On-Trent
- Full-time
- Hybrid work
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
9d
Project Manager
Siemens —Derby
- Full-time
- Hybrid work
- Communication skills
- Annual leave
- Employee discount
11d
Programme Manager - Member Engagement
Blue Light Card —Leicester
- Hybrid work
- Agile
- AI
- Free parking
- Annual leave
Medical Records Officer – 6 Month Fixed Term Contract
Circle Health Group —Nottingham
- Up to £24,947 a year
- Part-time
- Hospital
- Administrative experience
- Data entry
- Employee discount
- Life insurance
Quality and Compliance Officer
UK MANAGEMENT COLLEGE —Derby
- £26,437 - £26,438 a year
- Administrative experience
- Analysis skills
- Continuous improvement
- Annual leave
Quick apply

I want to receive the latest job alerts for agile in chaddesden, dby

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Application Support Analyst (Nights)

Resonate Tech
Derby

Quick apply

Job details

£40,000 - £45,000 a year

Benefits

Free flu jabs
Company pension
Employee assistance programme
Private medical insurance

Qualifications

Technical troubleshooting
Cloud infrastructure
Stakeholder collaboration
Stakeholder liaison
DevOps
Mentoring junior staff
IT service management
English
Network infrastructure
Zendesk
Network Protocols
Mentoring
Technical support incident logging
Agile
Application support
Network monitoring
SaaS
Communication skills

Full job description

Overview of the Role

This is a fully remote role where we are looking for individuals who are passionate about modern IT practices and technologies, to take our products into service and then provide the quality of support that together with great design and development, will see our systems used and loved by our customers. Capable of understanding complex technical implementations and low-level concepts, you will be able to quickly build relationships and communicate effectively with our customers, and our own technical staff.

You do not need a background in rail - experience in systems that provide essential business services will be an advantage.

About us

We provide software products and services that are already improving the operational delivery of rail services. Our vision is to create a truly connected rail network, using deep technology expertise and industry experience to deliver solutions that meet transport challenges across the UK and beyond. Harnessing our great ideas and turning them into products used and loved by our customers, we build control systems and digital platforms that deliver operational management and outcome support to improve customer journeys across the rail network.

Key Accountabilities and Responsibilities

Support and maintain our SaaS product suite and associated equipment in accordance with documented designs
Provide remote support to commissioning activities or to facilitate incident resolution
Support and maintain monitoring solutions for our environments and customer applications, ensuring high uptime.
Work within specified service level agreements for response and resolution times
Support innovation and advise on the implementation of new technologies
Engage with internal teams around technical solutions and requirements, and the implementation of best practices
Interact with internal subject matter experts on incidents and service requests that require an advanced level of technical input
Able to interpret and understand safety rules, operating and maintenance instructions and procedural manuals
Clearly document issues, requests, and solutions within the ITSM system
Contribute to and maintain the internal knowledge base
Act as a mentor to develop the knowledge and experience of other technical colleagues
Identify processes and other improvements within the team

Essential Requirements

Skills and Experience

To progress to the next stage of the recruitment process, you must be able to demonstrate:
- Hands-on experience supporting Linux systems, AWS, SQL, troubleshooting, and Bash scripting, with the ability to analyse and interpret complex system logs.
- Strong networking knowledge, including standard internet protocols and ports, network monitoring and analysis tools, and the configuration of network devices such as switches, routers, and firewalls.
- Experience using monitoring and observability tools to support site and application reliability.
- Proven experience troubleshooting and supporting on-premise, cloud, and hybrid infrastructure environments.
- Experience working with IT Service Management (ITSM) platforms, such as ServiceNow or Zendesk.
- Excellent written and verbal communication skills in English.
- An understanding of DevOps principles and Agile ways of working.

Essential Competencies and Behaviours

A strong communicator with experience in a customer-facing role as well as managing senior stakeholders, such as the C-Suite

Excellent analytical, troubleshooting, and problem-solving skills

Self-led learner with the ability and drive to investigate, learn, and develop

Comfortable building relationships, collaborating and communicating with multiple teams and stakeholders, of varying technical experience, both internally and externally

Innovative, creative, and passionate about what you do, with a thorough attention to detail

Highly organised, resilient, and able to manage individual workload

Working Pattern

This is a remote, home-based role - it may require occasional attendance at client premises for site- based activities. The ability to reach and attend one of our three offices (Derby, Milton Keynes, or London), for training, product familiarisation, and support activities as required would be an advantage.

Support issues and activities rarely fit neatly into regular hours; therefore, our support team operates a “4 on, 4 off” shift system basis to provide 24/7, year-round coverage for our clients. You will work on a shift system with each working period consisting of four shifts of 12 hours, followed by a break of four shifts. We are looking for night shift workers to work 6pm – 6am.

In order to provide the best onboarding experience and training, this role will follow a different working pattern for the first 6-10 weeks which will be Monday - Friday 9am-5pm. During this period there is a requirement for 2 days a month working from the Derby office.

Benefits

Home based with travel to Resonate and client sites as required
Working pattern of 4 on, 4 off, 12-hour days
For training and familiarisation, working pattern to start with standard office hours (5 day week) for approx. 6-8 weeks (flexible, depending on candidate and team readiness)
20 shifts leave per annum

Pension plan through Aviva with matched contributions from 5%-8%
Private healthcare for you and immediate dependents, currently with Bupa on a medical history disregarded basis
Group Life Assurance cover (currently 6x salary)
Group Income Protection cover (in the event of incapacity currently provides 50% salary plus a 10% pension contribution after 52 weeks)

Wellbeing

Private health care cover – currently with Bupa, covering you and your immediate dependents on a medical history disregarded basis
Company sick leave and pay – enhanced provision subject to qualify period of service
Employee Assistance Programme providing 24/7/365 access to independent and confidential support via an app, web, or helpline to support you with any life challenges
Free eye tests and annual flu vaccinations - available to all colleagues

Quick apply

Refine Your Search

agile jobs in chaddesden, dby

Application Support Analyst (Nights)

Business Transformation Manager

CRM Manager

Business Analyst (12 Month FTC)

Chief Technology Officer (CTO)

Delivery Manager

Placement Coordinator (Part-time) - Stephenson College

Learning Support Administrator - Stephenson College

Grounds Maintenance Operative

Feedback Officer (Maternity Leave Cover)

Trust Safeguarding Officer

Healthcare Assistant

On Train Service Delivery Manager

Housing Choices Advisor (Fixed term contract- 12 months)

Senior Project Manager

Digital Delivery Project Manager - Web & Bookings

Project Manager

Programme Manager - Member Engagement

Medical Records Officer – 6 Month Fixed Term Contract

Quality and Compliance Officer

I want to receive the latest job alerts for agile in chaddesden, dby

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected