Customer service team lead Work, Jobs in Chaddesden, Dby (with Salaries)

Team Leader - Service Delivery, Property Management
LRG —Derby
- Mentoring
- Training & development
Quick apply
13d
Team Leader
Card Factory —Derby
- £13 an hour
- Customer service
- Leadership
2d
Customer and Sales Support Team Leader
The Keystone Group UK —Swadlincote
- Full-time
- CRM software
- Supervising experience
- Continuous improvement
- Annual leave
- Employee assistance programme
Quick apply
Lettings Team Leader
Trent & Dove Housing —Burton-On-Trent
- £39,498 a year
- Full-time
- Supervising experience
- Team management
3d
Key Lead - Highcross, Hollister
Hollister —Leicester
- POS
- Communication skills
- Store discount
- Employee discount
People & Service Team Leader
River Island —Nottingham
- Weekend availability
- Customer service
- Retail management
- Leadership
- Annual leave
- Employee discount
Quick apply
US E-Commerce Trading Lead
Riviera Travel —Burton-On-Trent
- £40,000 a year
- Full-time
- Merchandising
- Data analysis skills
- Analysis skills
Quick apply
4d
Lead Customer Experience Manager
Sainsbury's —Matlock
- From £36,250 a year
- Team management
- Retail management
- Leadership
- Employee discount
10d
Customer Service Team Leader
Paddy Power —Leicester
- From £13.25 an hour
- Part-time
- Employee discount
- Sick pay
13d
Continuous Improvement Lead
Capital One UK —Nottingham
- Full-time
- Continuous improvement
- Leadership
- Communication skills
- Annual leave
3d
SEO and Digital Marketing Lead
Unchained Music —Leicester
- £17 - £23 an hour
- Hybrid work
- Team management
- AI
- Analytics
Quick apply
9d
Cafe Team Leader
Tesco UK —Beeston
- £14.12 an hour
- Full-time
- Hospitality
- Sales
- Customer service
5d
Lead Contract Specialist
Fresenius Medical Care —Huthwaite
- Full-time
- Hybrid work
- English
- Contracts
- Communication skills
- Annual leave
- Employee assistance programme
TEAM MANAGER
Primark —Leicester
- £33,189 a year
- Organisational skills
- Training & development
- Retail management
- Annual leave
Head Barista / Team Leader
Bica Lisboa —Leicester
- £13.50 - £14.50 an hour
- Part-time
- Serving
- Customer service
- Supervising experience
- Store discount
- Employee discount
Quick apply
11d
LGV Team Manager
Ocado Logistics —Tamworth
- 12 hour shift
eCommerce Trading Lead
NEXT —Leicester
- £36,000 - £44,000 a year
- Full-time
- Analysis skills
- Marketing
- Analytics
- Free parking
- Employee discount
2d
Technical Lead - Device Management
Managed Services —Nottingham
- Full-time
- Analysis skills
- Mentoring
- Scripting
- Free parking
Quick apply
Full Time Kitchen Lead
Charlotte’s of Baslow —Bakewell
- £12.71 - £14.00 an hour
- Full-time
- Serving
- In-person
- Kitchen experience
- Employee discount
Quick apply

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Team Leader - Service Delivery, Property Management

LRG -
Derby

Quick apply

Job details

Permanent
13 days ago

Benefits

Company pension

Qualifications

Coaching
Mentoring junior staff
Complaint handling
Performance management
Change management
Mentoring
Professional development mentoring
Customer interaction
Training & development
Team motivation leadership
Property management

Full job description

Job Title: Team Leader- Service Delivery, Property Management

Location: Pride Park, Derby

Brand: LRG

Salary: Competitive Salary Package

About Us:

LRG are an award-winning national property company, who are going through exciting periods of growth and offer tailored training and development programmes at all levels. With over 300 branches across England and Wales we have a reputation for perfection and delivering an outstanding customer experience. Investment in people is built into our culture, and there are opportunities for driven individuals to achieve their career aspirations within the company.

Job Summary and key responsibilities

At LRG we are not just managing properties, we are building long-term relationships based on Passion, Bravery, Integrity, and Respect, these being our core operational values. Our team is driven to deliver outstanding service to both landlords and tenants, and we’re looking for someone who shares these values to join us as a Team Leader.

Key Responsibilities:

Passion

Identify opportunities to enhance the level of service for both internal and external customers, taking ownership of improvements that contribute to a better experience for all.
Actively support training and development opportunities to build a passionate, knowledgeable team.

Bravery

Provide confident guidance and support with the implementation of new legislation, helping the team navigate change with clarity and assurance.
Investigate customer complaints with courage and objectivity, proposing and delivering appropriate, thoughtful resolutions.
Collaborate on group projects and strategic initiatives with management, embracing innovation and change to drive positive outcomes.
Challenge underperformance through honest, constructive conversations, always with the goal of improvement and support.

Respect

Offer consistent mentoring and coaching to team members, respecting individual growth journeys and empowering professional development.
Ensure open communication around workloads and staff morale, encouraging a culture where everyone feels heard and supported.
Proactively ensure departmental coverage during vacancies, holidays and days off, valuing the well-being and balance of the entire team

Integrity

Monitor key processes and compliance ensuring they are followed correctly and ethically, with follow-up conversations where necessary.
Support audits of property management departments, promoting transparency and high standards across the board.
Uphold and share property management best practices consistently, ensuring compliance and service excellence.
Enforce strategic objectives honestly and consistently, aligning team actions with the company’s wider mission and values.

What are we looking for:

Minimum 3+ years in a Property Industry role
Excellent communicator with a confident, empathetic, and respectful approach
Deep knowledge of lettings legislation
Organised, self-motivated, and calm under pressure
ARLA/PropertyMark qualification preferred
A natural problem-solver who brings bravery and initiative to every challenge
Committed to acting with integrity in every aspect of the role

What we can offer you:

Proven track record for career growth and advancement within the company
Market leading training and ongoing professional development
Supportive and collaborative team environment

Benefits:

Competitive base salary and Commission structure
Quarterly and yearly awards
Salary sacrifice pension scheme
Generous Holiday allowance

LRG are an equal opportunities employer and encourage candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team who shares our commitment to excellence in the Real Estate Industry.

LRG does not engage the services of Recruitment agencies for the purpose of hiring. All job openings are managed directly by our Internal Recruitment team. We do not accept unsolicited CVs or candidate referral from Recruitment agencies, and any such submissions will not be considered.

Quick apply

Refine Your Search

customer service team lead jobs in chaddesden, dby

Team Leader - Service Delivery, Property Management

Team Leader

Customer and Sales Support Team Leader

Lettings Team Leader

Key Lead - Highcross, Hollister

People & Service Team Leader

US E-Commerce Trading Lead

Lead Customer Experience Manager

Customer Service Team Leader

Continuous Improvement Lead

SEO and Digital Marketing Lead

Cafe Team Leader

Lead Contract Specialist

TEAM MANAGER

Head Barista / Team Leader

LGV Team Manager

eCommerce Trading Lead

Technical Lead - Device Management

Full Time Kitchen Lead

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