Customer experience verifications Work, Jobs in Chapelhall, Nlk (with Salaries)

Vehicle Damage Assessor
Gemini Accident Repair Centres —Motherwell
- Full-time
- Customer service
- Supervising experience
- Mentoring
- Free parking
- Employee discount
Quick apply
Data Support Apprentice
QA Apprenticeships —Glasgow
- £22,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Continuous improvement
- Annual leave
4d
Multimodal Operator
Unsworth —Scotland
- Customer service
- Organisational skills
- Communication skills
- Employee assistance programme
Quick apply
5d
Customer Service Associate
Close Brothers —Glasgow
- Full-time
- Hybrid work
- Analysis skills
- IT
- Financial services
3d
Shop Assistant
The Cockitt Hat Convenience Store —Wishaw
- Up to £12.71 an hour
- Part-time
- Sales
- Customer service
- Basic maths
Quick apply
3d
Payroll Partner (Part Time)
Caledonian Sleeper Limited —Glasgow
- £29,000 a year
- Part-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Analysis skills
- Annual leave
- Employee discount
Quick apply
4d
Digital Customer Support Apprentice
QA Apprenticeships —Bishopton
- £19,500 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Free parking
- Gym membership
1d
Finance Assistant
AAC Clyde Space —Glasgow
- Microsoft Excel
- English
- Analysis skills
QA Engineer III (AI-Powered)
Planet DDS —Glasgow
- Hybrid work
- JavaScript
- Communication skills
- Annual leave
- Referral programme
Raw Materials Coordinator
ABP UK —Glasgow
- Full-time
- Microsoft Word
- Microsoft Excel
- IT
- Free parking
- Employee assistance programme
Quick apply
Accounts Payable Vendor Relations Specialist
Vista Global —Glasgow
- Full-time
- Hybrid work
- Customer service
- English
- Analysis skills
7d
Retail Customer Service - 24 Hours
Betfred —Glasgow
- £12.71 an hour
- Part-time
- Customer service
- Cash handling
- Annual leave
- Employee assistance programme
Quick apply
QA Engineer II (AI-Powered)
Planet DDS —Glasgow
- Hybrid work
- JavaScript
- Communication skills
- Annual leave
- Referral programme
Laborer
AH Fireplace Installations Ltd —Dunfermline
- From £28,080 a year
- Overtime
- Driving
- Power tools
- Construction
- Employee discount
Quick apply
4d
CNC Machinist - Night Shift £52,500 pa.
Dover Precision Components —Glasgow
- £44,919.62 - £52,500.00 a year
- Night shift
- Engineering
- Life insurance
11d
Data Centre Engineer
DataVita —Chapelhall
- Engineering
- Maintenance
- Organisational skills
- Annual leave
Quick apply
2d
Cleaner Opportunities – Join Book A Klean
Book A Klean —Glasgow
- £500 - £1,200 a week
- Customer service
- Driving
- Cleaning
- Flexible schedule
Quick apply
CNC Operator / Turner
Dover Precision Components —Glasgow
- £44,919.62 - £52,452.37 a year
- Night shift
- Engineering
- Life insurance
11d
CNC Operator / Miller
Dover Precision Components —Glasgow
- £44,919.62 - £52,452.37 a year
- Night shift
- Engineering
- Life insurance
11d
Senior QC Analyst
Piramal Enterprises —Falkirk
- Full-time
- APIs

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customer experience verifications jobs near chapelhall, nlk

Vehicle Damage Assessor

Gemini Accident Repair Centres -
Motherwell

Quick apply

Job details

Full-time

Benefits

Free parking
Cycle to work scheme
Company pension
Employee discount
Referral programme
On-site parking

Qualifications

Customer service
Supervising experience
Mentoring
Mechanical knowledge
Negotiation

Full job description

Rev up your career with us! Join our Gemini team as we pave the way in car accident repair excellence. If you have a passion for precision and a drive for perfection, this job is for you!

ROLE TITLE: Vehicle Damage Assessor

REPORTING TO: Bodyshop Manager

MAIN PURPOSE OF ROLE:

To prepare accurate and efficient vehicle damage estimates in line with insurer and customer requirements, ensuring the repair can be carried out efficiently, with high standards of customer care and satisfaction, and while achieving satisfactory profit margins for the business.

QUALIFIED/ NON-QUALIFIED TECHNICIAN EXPECTATIONS

Qualified Vehicle Damage Assessor

A qualified VDA is expected to complete estimates independently to the required technical, safety, and quality standards. This may also include supporting, guiding, and, where appropriate, supervising VDA Apprentices.

Non-Qualified Vehicle Damage Assessor

A non-qualified VDA will carry out duties appropriate to their level of skill, training, and experience, under the direction and supervision of a qualified VDA or manager.

MAIN TASKS

Estimation & Repair Planning

Prepare manual and computerised vehicle damage estimates efficiently, ensuring compliance with insurer/customer requirements.
Confirm that estimates reflect repair feasibility, quality standards, and profitability.
Maintain accurate records of all estimates, highlighting any work requiring authorisation before commencement.
Liaise with insurers or customers to obtain authorisation for work, following up on any unauthorised estimates.

Parts Management

Order parts in accordance with the estimate, ensuring correct specification, quantity, and timely delivery.
Verify whether parts received are genuine, non-genuine, or “green” (reconditioned/used) for suitability, and ensure correct labelling and traceability.
Return incorrect or unnecessary parts promptly and in line with company procedures.

Workshop Liaison

Communicate estimate details clearly to bodyshop personnel, ensuring full understanding of required repairs.
Coordinate with the workshop on vehicles deemed a total loss, as agreed with the insurer.
Support the workshop team in understanding the repair process, reducing errors, delays, or rework.

Health, Safety & Compliance

Adhere to all company health and safety policies and procedures relevant to the role.
Maintain awareness of safe working practices when assessing vehicles and handling parts or tools.
Ensure compliance with audit and record-keeping requirements related to estimates and parts management.

OTHER DUTIES

Due to the size and complexity of the establishment, you will undertake any other reasonable tasks or duties that are deemed to be within your capability, as directed by a senior manager of the group with whom you have a reporting relationship.

PERSON SPECIFICATION

Essential

Previous experience in vehicle damage assessment or estimating within a bodyshop or accident repair environment.
Knowledge of insurer requirements, estimating systems, and repair planning.
Strong attention to detail and accuracy in preparing estimates and managing parts.
Ability to communicate effectively with bodyshop staff, insurers, and customers.
Good organisational and record-keeping skills.
Understanding of health, safety, and workshop compliance procedures.
Ability to work independently and as part of a team.

Desirable

IMI Accreditation in Vehicle Damage Assessment
Experience with parts verification, labelling, and traceability procedures.
Familiarity with total loss procedures and insurer negotiation.
Experience supervising or mentoring VDA Apprentices.

PAY AND BENEFITS:

Salary will be discussed during the interview and will depend on experience and qualifications. The role includes site bonus opportunities.
A minimum of 3 years’ experience, IMI Accreditation, and familiarity with Audatex and Autoflow are all preferred.

Hours are 8am - 5pm Monday – Friday, 30-minute lunch break.

Competitive salary plus team bonus.
30 days holiday including public holidays, plus additional days with service.
Pension contributions.
Recommend a friend technician bonus incentive.
Long service awards.
Colleague recognition scheme.
Health cash plan: claim back medical costs.
Rewards platform: high street discounts.
Cycle to work scheme.

VDA, Vehicle Damage Assessor, Vehicle Estimator, Vehicle Inspector

Please note: If you have not heard from us within three weeks of submitting your application, please assume that your application has been unsuccessful on this occasion. We thank you for your interest and encourage you to apply for future opportunities.

Job Type: Full-time

Benefits:

Company pension
Cycle to work scheme
Free parking
On-site parking
Referral programme

Experience:

VDA: 3 years (required)

Licence/Certification:

IMI Accreditation (preferred)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

customer experience verifications jobs in chapelhall, nlk

Vehicle Damage Assessor

Data Support Apprentice

Multimodal Operator

Customer Service Associate

Shop Assistant

Payroll Partner (Part Time)

Digital Customer Support Apprentice

Finance Assistant

QA Engineer III (AI-Powered)

Raw Materials Coordinator

Accounts Payable Vendor Relations Specialist

Retail Customer Service - 24 Hours

QA Engineer II (AI-Powered)

Laborer

CNC Machinist - Night Shift £52,500 pa.

Data Centre Engineer

Cleaner Opportunities – Join Book A Klean

CNC Operator / Turner

CNC Operator / Miller

Senior QC Analyst

I want to receive the latest job alerts for customer experience verifications in chapelhall, nlk

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