Client specialist Work, Jobs in Charing Cross, Gtl (with Salaries)

Customer Onboarding Specialist
sunday —London
- Hybrid work
- Organisational skills
- Restaurant
- Communication skills
13d
Client Platform Specialist
EOS —London
- Windows
- Bachelor's degree
- No degree
Quick apply
Client Support Specialist
Intercontinental Exchange Holdings, Inc. —London
- Full-time
- Salesforce
- English
- Microsoft Office
Client Service Specialist
IQVIA —London
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Office
Customer Relationship Manager
Youngman Lovell Ltd —London
- £24,420.00 - £48,510.43 a year
- Part-time
- Hybrid work
- Customer service
- Salesforce
- Analysis skills
Quick apply
13d
Client Engagement Manager
Monotype —London
- Full-time
- Analysis skills
- Travel
- Mentoring
Practice Coordinator (London)
CWA International Ltd —London
- £26,500 - £32,500 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
10d
Client Success Executive
PEI Group —London
- English
- Administrative experience
Welfare Advice Officer
Pinnacle Group —London
- £36,000 - £40,000 a year
- Analysis skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Specialist, Client Coverage II
The Bank of New York Mellon Corporation —London
- Full-time
- Bachelor's degree
- Financial services
- AI
Income Collection Officer
Pinnacle Group —London
- £35,000 - £38,000 a year
- Microsoft Word
- Microsoft Outlook
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
Client Concierge
Berganza Limited —London
- £25,000 - £35,000 a year
- Full-time
- English
- Administrative experience
- Organisational skills
- Employee discount
Quick apply
2d
Front Office - Team Member
Hilton - London Bankside —London
- £13.80 an hour
- Full-time
- Hotel
- In-person
- Communication skills
- Employee assistance programme
- Employee discount
Lifestyle PA & Companionship Specialist (Flexible Hours)
Harper and Sloane —London
- £16 - £19 an hour
- Temporary
- Organisational skills
- Care plans
- School
- Flexible schedule
Quick apply
7d
Merida, Mexico - Customer Support
Daytrip —London
- Weekend availability
- Hospitality
- English
- HTML
4d
Client Services & Reception Coordinator
Hopscotch Children's Therapy Centre —London
- £29,000 - £34,000 a year
- Customer service
- Administrative experience
- Organisational skills
- Annual leave
Quick apply
4d
Travel Sales Consultant
Trailfinders —Kingston upon Thames
- £44,000 - £49,000 a year
- Full-time
- Sales
- Employee discount
- Sick pay
Client Support Specialist II
Intercontinental Exchange Holdings, Inc. —London
- Full-time
- Salesforce
- Data analysis skills
- English
3d
Operations Specialist
International SOS —London
- £29,000 a year
- Overtime
- Customer service
- Microsoft Office
- Organisational skills
- Annual leave
- Employee discount
Associate, Client Service
HarbourVest Partners —London
- Full-time
- Hybrid work
- Analysis skills
- Bachelor's degree
- Financial services

I want to receive the latest job alerts for client specialist in charing cross, gtl

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Customer Onboarding Specialist

sunday
London

Apply Now

Job details

13 days ago

Qualifications

Technical support
Organisational skills
Communication skills

Full job description

About Us

sunday is building the fastest, simplest way to pay in restaurants. With a quick scan of a QR code, diners can pay, tip, and leave in about 10 seconds. We believe great products should feel obvious, not complicated, and we focus relentlessly on keeping things simple while earning trust from restaurants and guests at every interaction. Today, sunday powers payments in thousands of restaurants across the US, UK, and France, helping operators turn tables faster, increase tips, and unlock valuable insights. We push ourselves to go beyond what’s expected, building with ownership, moving fast, and scaling with ambition as we tackle our biggest growth opportunity in the US.

About the Role

As a Customer Onboarding Specialist, you are at the heart of Sunday’s growth. Your mission is to support newly signed clients through the configuration of their tools and the adoption of Sunday’s products, in order to ensure an optimal experience from day one and throughout the customer journey.

You will work closely with the Sales and Account Management teams to transform every signed opportunity into a lasting partnership, whilst directly impacting product adoption and net revenue, two key indicators of Sunday's growth.

This role allows you to join a young, fast-growing team with great career development prospects. Initially, you will be responsible for onboardings on the French market, with the goal of quickly extending your scope to the British market, and ultimately to the American market. As a true project manager, you will oversee all technical and administrative steps, from account creation and hardware configuration through to handover to Account Managers.

Join early, grow fast, and shape the journey!

Key Responsibilities

Administrative and Financial Management:

Manage the creation of the client account in our tools: Locker, Salesforce and our Zeus back-office.
Configure the client's billing account on Chargebee for subscription management.
Fully manage the verification process (KYC/KYB) on Checkout.com by collecting legal documents (KBIS, RIB, ID) and completing the information form to activate payments.

Technical and Hardware Configuration:

Ensure the technical integration between Sunday and the client's point-of-sale (POS) software.
Create and order personalised QR codes (design, table plan) via our internal tools.
Manage the ordering of payment terminals (card readers), ensuring the correct configuration of the client's payment contracts.
Adapt Sunday's solution configurations according to the restaurant's operational needs, making full use of your product knowledge to ensure an optimal setup.

Personalisation and Settings:

Configure all Sunday solutions according to the restaurant's specific requirements: customisation of the payment page appearance, menu settings (creating categories, adding photos and descriptions), and tipping rules (Sunday Tipping).
Synchronise POS menus with the Sunday dashboard and create customised versions where needed.

Client Relations and Training:

Act as the primary point of contact for the client throughout the entire onboarding phase, communicating clearly and proactively on progress.
Organise and lead training sessions for directors, managers and their teams to ensure full adoption and optimal use of our tools (Dashboard, card readers, Sunday for Staff application).

Coordination, Collaboration and Continuous Process Improvement:

Work hand in hand with Sales and Account Managers to ensure a smooth handover of information and a launch that meets the client's expectations.
Identify friction points and blockers in our onboarding processes, propose concrete solutions, and contribute to the improvement of our documentation and methods.

About You

Experience: You have at least one successful experience in a similar role (Onboarding, Technical Support, Customer Success, Project Management) within a SaaS or technology environment.
Rigour and Precision: As a Fintech, it is important that every step is executed with rigour. This rigour not only ensures the reliability of processes, but also contributes to ensuring a high level of product adoption by the client, maximising net revenue generated and preventing any risk of churn.
Technical Proficiency: You are curious and comfortable with digital tools (CRMs such as Salesforce, back-office platforms, etc.) and have the ability to understand and explain simple technical integrations.
Organisational Skills: You are able to manage several onboarding projects simultaneously, prioritise your tasks effectively and meet deadlines.
Excellent Communication: Your interpersonal skills, patience and ability to explain things clearly allow you to build a relationship of trust with clients and train them effectively.
Problem-Solving: You are proactive, self-sufficient and able to diagnose synchronisation or configuration issues and provide a quick solution.
Team Spirit: You enjoy working collaboratively with different teams to achieve a common goal.

What we Offer

Stock Options
A great office in the heart of London with a balance of in-person and remote work
Free Vacation Policy
100% Employer-Covered Health Insurance

Steps in our Recruitment Process

Share your story: application with resume
Let's get to know each other through a screening interview
Meet with the hiring manager
Impress your future colleagues with a case study
Meet with a Leader
Reference Checks (3 most recent managers)
Offer: we want you

Thank you for taking the time to apply, and looking forward to getting to know you!

sunday is an equal opportunity employer and does not discriminate and all qualified applicants will receive consideration for employment without regard to race, creed, color, sex, affectional or sexual orientation, gender identity or expression, gender, ethnicity, religion, national origin, ancestry, nationality, age, disability, marital status, veteran status, genetic information, or on any other basis prohibited by law (except where an attribute is a bona fide occupational qualification).

Apply Now

Refine Your Search

client specialist jobs in charing cross, gtl

Customer Onboarding Specialist

Client Platform Specialist

Client Support Specialist

Client Service Specialist

Customer Relationship Manager

Client Engagement Manager

Practice Coordinator (London)

Client Success Executive

Welfare Advice Officer

Specialist, Client Coverage II

Income Collection Officer

Client Concierge

Front Office - Team Member

Lifestyle PA & Companionship Specialist (Flexible Hours)

Merida, Mexico - Customer Support

Client Services & Reception Coordinator

Travel Sales Consultant

Client Support Specialist II

Operations Specialist

Associate, Client Service

I want to receive the latest job alerts for client specialist in charing cross, gtl

Related Searches

Explore jobs in more locations

About Us

About the Role

Key Responsibilities

About You

What we Offer

Steps in our Recruitment Process

Jobseeker tools

Employer Tools

Browse

Stay Connected