Debt relief & collection occupations Work, Jobs in Chasetown, Sts (with Salaries)

Aged Debt Supervisor
Select Engineering —Birmingham
- £20.35 - £26.48 an hour
- Call to connect
- Analysis skills
- Team management
- Conflict management
Income Officer
Wolverhampton Homes —Wolverhampton
- £37,747 - £40,423 a year
- Full-time
- English
- Maths
- In-person
- Annual leave
5h
Credit Controller
The Student Energy Group —Birmingham
- £26,000 a year
- Full-time
- Computer literacy
- Organisational skills
- Computer skills
- Work from home
- Sick pay
Quick apply
8d
Credit Control Team Leader
Novuna —Telford
- Up to £39,000 a year
- Full-time
- Hybrid work
- Team management
- Leadership
- Communication skills
13d
CEDA Telephone Consumer Energy Debt Caseworker (x3 posts)
Citizens Advice —Cannock Chase
- £24,455 - £26,500 a year
- Hybrid work
- Organisational skills
- Communication skills
- Negotiation
- Free parking
6d
Credit Controller
Reconomy —Telford
- Full-time
- Hybrid work
- Computer literacy
- Organisational skills
- Computer skills
- Employee assistance programme
- Employee discount
7d
Income & Financial Inclusion Officer
Trident Group —Birmingham
- £32,569.13 - £37,384.00 a year
- Full-time
- Presentation skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
11d
Customer Liaison Officer - Collections Department
Global Telemetrics —Coalville
- From £29,194 a year
- Full-time
- CRM software
- Computer skills
- In-person
Quick apply
13d
Vulnerable Customer Consultant
OSB Group —Wolverhampton
- £27,500 - £31,500 a year
- Full-time
- Communication skills
- Annual leave
Senior Income Officer
Trident Group —Birmingham
- £36,500 - £40,819 a year
- Full-time
- CRM software
- Presentation skills
- Annual leave
- Employee assistance programme
Quick apply
8d
Collections Advisor
Lovey —Birmingham
- £30,000 - £35,000 a year
- Full-time
- Organisational skills
- Financial services
- Communication skills
Quick apply
Collections Specialist
Mondelēz International —Birmingham
- Temporary
- Microsoft Excel
- Microsoft Office
- Analysis skills
Financial Support Consultant
OSB Group —Wolverhampton
- £26,500 - £30,000 a year
- Full-time
- Hybrid work
- Financial services
- Communication skills
- Negotiation
- Annual leave
Credit Control Manager
Rider Levett Bucknall —Birmingham
- Full-time
- Hybrid work
- Communication skills
- Gym membership
Quick apply
13d
Assistant Account Manager
Realty Law Ltd —Birmingham
- £26,000 a year
- Full-time
- Hybrid work
- Writing skills
- Business development
- Conflict management
- Work from home
- Life insurance
Quick apply
4h
Credit Controller (Client Finance - Birmingham)
BNP Paribas —Birmingham
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee discount
Senior Credit Controller (6 Month FTC)
Shoosmiths —Birmingham
- Supervising experience
- Communication skills
4d

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debt relief & collection occupations jobs near chasetown, sts

Aged Debt Supervisor

Select Engineering -
Birmingham

Apply Now

Job details

Fixed term contract
£20.35 - £26.48 an hour

Qualifications

Stakeholder collaboration
Stakeholder liaison
Mentoring junior staff
Internal department liaison
Microsoft Office Suite
Outbound debtor call management
Financial analysis
Analysis skills
Accounts Receivable Credit Control
Team management
Account escalation for debt management
Conflict management
Relationship management
Customer support
Professional development mentoring
Customer interaction
Training & development
Root cause analysis
Interpersonal troubleshooting
Time management
Analytics

Full job description

Location

Birmingham

Job type:

Contract

Salary:

££20.35 - £26.48

Contact name:

Keeley Atkinson

Contact email:

[email protected]

Contact phone:

01245403560

Job ref:

1197

Published:

22 days ago

Duration:

6 months (rolling)

Expiry date:

31 Dec 2026 23:59

Main purpose of the role:

Responsible for a portfolio of customers with invalid claims and/or overdue invoices for which payment needs to be obtained

Lead a team of two Collections Executives and work closely with Back Office, offering guidance on required actions and support with complex customer queries to aid in timely repayments

High levels of collaboration amongst various internal and external stakeholders

Expectation of root cause analysis to understand and improve customer behaviours

What you will bring:

A desire to drive your future and accelerate your career and the following experience and knowledge:

Credit control experience

Expert in financial / ledger analysis

High-level SAP competence

Experience in a fast-moving consumer goods or consumer packaged goods company

Proficient organisational, prioritisation and time management skills

Strong numerical, analytical and logical reasoning skills

Experience of working within a customer facing role

Experience in an Order to Cash environment

Advanced knowledge of MS Office Applications, particularly Excel

Able to identify and remove barriers to enable team success

Ability to coach and lead others

Effective Business Partnering

Conflict and Relationship Management

Responsibilities:

Hold weekly ledger reviews with Collections Executives to review outstanding debt, offering guidance and support to resolve complex queries

Support Collections Executives with customer contact escalations, this will involve customer phone calls, emails and on occasions face to face to recover monies owed

Conduct Overdues/Invalids meetings with Commercial

Conduct daily and ad-hoc Overdues meetings with the Back Office, guide and support in driving actions to ensure timely customer payments are received

Arrange ad-hoc meetings with key stakeholders to ensure required actions have been completed ahead of communications to the customer

Assist / co-ordinate in the prompt resolution of customer queries during the collections cycle

Undertake analysis of Root Cause Code in the Dispute Management System (DMS) to recognise common issues / trends

Liaise with internal stakeholders to drive a reduction in future claims based on Root Cause findings

Identify potential customer risks / behaviours and escalate to Credit Risk Analyst

Ensure Collections Executive is adhering to defined SLAs within the collection process and maintaining DMS Dispute Case data daily ("Housekeeping").If not, identify root cause and take actions to resolve

Increase capability/upskill the Collections Executive through training, mentoring and coaching

Adopt a Customer Service-Orientated approach to build and maintain positive relationships with customers and internal stakeholders

Consultant

Keeley Atkinson

Account Manager

Apply Now

Refine Your Search

debt relief & collection occupations jobs in chasetown, sts

Aged Debt Supervisor

Income Officer

Credit Controller

Credit Control Team Leader

CEDA Telephone Consumer Energy Debt Caseworker (x3 posts)

Credit Controller

Income & Financial Inclusion Officer

Customer Liaison Officer - Collections Department

Vulnerable Customer Consultant

Senior Income Officer

Collections Advisor

Collections Specialist

Financial Support Consultant

Credit Control Manager

Assistant Account Manager

Credit Controller (Client Finance - Birmingham)

Senior Credit Controller (6 Month FTC)

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