Customer experience representative Work, Jobs in Chatteris, Cam (with Salaries)

Customer Service Representative
HSBC Global Services Limited —Spalding
- From £25,000 a year
- Full-time
- Customer service
- Communication skills
- Employee discount
8d
Customer Service Representative - Peterborough
Diligenta —Peterborough
- From £26,228 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
Retail Sales Advisor - Peterborough
Oak Furnitureland —Peterborough
- £47,000 - £50,119 a year
- Full-time
- Sales
- Retail sales
- Free parking
- Employee assistance programme
10d
Dental Practice Customer Experience Representative
Monument Dental Studio —Peterborough
- From £12.71 an hour
- Full-time
- Bilingual
- Microsoft Word
- Customer service
- Free parking
Quick apply
2d
Banking Representative - Cambridge (6 month fixed term contract)
Metro Bank PLC —Cambridge
- £26,230 a year
- Full-time
- Customer service
- Microsoft Office
- Computer skills
TRICARE Beneficiary Services Representative FLOATER- Lakenheath, UK
Leidos —Brandon
- £31,850 - £49,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
7d
Sales - Sales Advisor - UK
New Look —Newmarket
- Part-time
- Microsoft Word
TRICARE Beneficiary Services Representative - Lakenheath, UK
Leidos —Brandon
- £31,850 - £49,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Junior Product Designer
Felthams —Ely
- £26,436.80 a year
- Full-time
- Sales
- CAD
- Computer literacy
Quick apply
Student Voice Coordinator
ARU Students' Union —Peterborough
- £20,967.50 a year
- Part-time
- University
1d
Brand Representative - Grand Arcade, Hollister
AFH STORES UK LIMITED —Cambridge
- £12 an hour
- Organisational skills
- Store discount
- Employee discount
Sales Representative
AWR Peterborough —Peterborough
- £27,500 - £65,000 a year
- Full-time
- Sales
- Customer service
- No experience needed
- Paid training
Quick apply
11d
Ticket Sales Immediate Start
Rutherfords Punting —Cambridge
- £100 - £500 a day
- Part-time
- Bilingual
- Spanish
- Sales
- Employee discount
Quick apply
9d
Customer Sales Advisor
Rutherfords Punting —Cambridge
- £100 - £500 a day
- Overtime
- Bilingual
- Spanish
- Sales
- Employee discount
Quick apply
9d
Renewals Sales Representative
Redgate —Cambridge
- £32,000 - £35,000 a year
- Full-time
- Hybrid work
- Communication skills
Sales - Sales Advisor - UK Peterborough Serpentine Green - Hampton
New Look —Peterborough
- Part-time
- Microsoft Word
6d
Business Development Representative
idash Solutions Ltd —St. Neots
- £30,000 - £40,000 a year
- Full-time
- CRM software
- Sales
- English
- Free parking
Quick apply
Sales Operations Analyst II
Thermo Fisher Scientific —Cambridge
- Full-time
- Remote
- Salesforce
- English
- Bachelor's degree
Support Equipment Field Service Representative
BAE Systems —Marham
- From £44,345 a year
- Full-time
- Communication skills
3d
Sales Representative
Retail Innovation Group —Cambridge
- £20,277.00 - £20,277.53 a year
- Weekend availability
- Communication skills
- Negotiation
- Employee assistance programme
Quick apply

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customer experience representative jobs near chatteris, cam

Customer Service Representative

HSBC Global Services Limited -
Spalding

Apply Now

Job details

Full-time
From £25,000 a year
8 days ago

Benefits

Company pension
Private medical insurance
Employee discount

Qualifications

Customer service
Communication skills

Full job description

What you'll do

The role of a Customer Service Representative is to provide our customers with an outstanding service we can all be proud of, by taking ownership of customers’ transactional or service requests and answering specific product queries. Our Customer Service Representatives also educate our customers around HSBC self-service devices and actively speak to them around HSBC’s digital platforms, giving them the choice of how they wish to bank with us.

We are looking for people who are passionate about delivering an outstanding customer experience, people who are ambitious and have a helpful personality. Previous Customer Service experience is helpful, but is not essential, what we are really interested in is someone who can hold a conversation and who has a genuine passion for going above and beyond for customers – everything else we can teach you!

At HSBC we are passionate about coaching and developing our people, you will have access to our learning platform and the opportunity to develop yourself and your career further.

Within this role you will:

Provide exceptional face-to-face customer service in a timely manner whilst working in a fast-paced busy Branch environment and adhering to our policies and procedures
Process a wide range of transactions, whilst maintaining a high degree of accuracy
Have excellent attention to detail
Play a supporting role in educating our customers around HSBC self-service devices and alternative digital banking platforms
Collaborate as part of the dynamic Branch team and actively seek to improve workflows and processes to make banking with HSBC easier for our customers

What do I need to be successful?

Demonstrate excellent communication skills enabling you to engage in effective conversations, build strong connections and show empathy to our customers
The ability to take ownership of customer enquiries through to resolution - you will pride yourself on delivering a customer experience that exceeds expectations, delivering a personalised, friendly & efficient service
Be resilient to a continuous changing environment

When & Where you'll work

Our Full-Time roles are 35 hours per week between the hours of Monday to Friday 09:00-17:00 and Saturday 09:00-13:30. (Not all our branches are open on a Saturday) This is a full time position that requires you to work 35 hours per week. Please note if you are on a student visa that does not allow you to work 35 hours per week, unfortunately, we will not be able to progress your application. There may be times when we may ask you to support other local branches within a reasonable distance to you with any additional costs reimbursed in line with HSBC Expenses Policy.

Your Training

You’ll receive full training in-branch to get you up to speed with the specifics of your job role, the systems you will use, as well as the products and services that HSBC offer. Our Customer Service Representative training course is 8 days in total split over 2 weeks.

As our training is important, we require you to attend the whole course therefore you will be unable to take holidays during your training period.

What You’ll Get!

We offer an attractive minimum starting salary of £25,000 based on 35 hours per week, plus an annual discretionary performance bonus.

You will also receive:

Over six weeks’ holiday. This includes bank and public holidays with the option to buy more
Perks at Work Benefit where you will be able to access to 30,000+ national & local employee discounts
A market-leading employer Pension contribution
BUPA Healthcare
Life Assurance, equivalent to four times your annual salary
Access to a flexible benefits platform offering upgrades to Health Club Memberships, Retail Voucher Cards, Car Breakdown Cover and more
Sharesave schemes – a monthly savings plan linked to an option to buy shares in HSBC at a discounted rate

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.

If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk:

Email: [email protected]

Telephone: +44 207 832 8500

Apply Now

Refine Your Search

customer experience representative jobs in chatteris, cam

Customer Service Representative

Customer Service Representative - Peterborough

Retail Sales Advisor - Peterborough

Dental Practice Customer Experience Representative

Banking Representative - Cambridge (6 month fixed term contract)

TRICARE Beneficiary Services Representative FLOATER- Lakenheath, UK

Sales - Sales Advisor - UK

TRICARE Beneficiary Services Representative - Lakenheath, UK

Junior Product Designer

Student Voice Coordinator

Brand Representative - Grand Arcade, Hollister

Sales Representative

Ticket Sales Immediate Start

Customer Sales Advisor

Renewals Sales Representative

Sales - Sales Advisor - UK Peterborough Serpentine Green - Hampton

Business Development Representative

Sales Operations Analyst II

Support Equipment Field Service Representative

Sales Representative

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