Motor vehicle service advisors Work, Jobs in Chatteris, Cam (with Salaries)

Aftersales Advisor
THE MOTOR GROUP —Peterborough
- £28,000 a year
- Part-time
- CRM software
- Sales
- Customer service
- Free parking
- Employee discount
Quick apply
Complaints Handler
1Stop Car Sales —Spalding Wygate
- £26,500 - £30,000 a year
- Full-time
- Customer service
- Computer literacy
- Microsoft Office
- Free parking
- Employee discount
Quick apply
4h
Customer Service Advisor
The Vella Group —Peterborough
- £29,724.50 a year
- Full-time
- Customer service
- Communication skills
- Free parking
- Employee discount
Quick apply
3d
Aftersales Manager - Ducati & Three10 Automotive
Vindis Group —Saint Ives
- Organisational skills
- Communication skills
- Employee assistance programme
- Employee discount
Bodyshop Administrator, Sycamore BMW
Sycamore Motor Group —Peterborough
- Up to £26,436.80 a year
- Full-time
- Customer service
- In-person
- Mechanical knowledge
- Employee discount
Quick apply
3d
Vehicle Appraiser/Estimator
Command —Peterborough
- £14.02 an hour
- Monday to Friday
- Communication skills
Quick apply
Bodyshop Estimator - Cupra Seat
Stoneacre —Peterborough
- £40,000 a year
- Full-time
- IT
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
3d
Customer Service Advisor Apprenticeship
Calex UK —Saint Ives
- Full-time
- Customer service
- English
- Travel
13d

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Aftersales Advisor

THE MOTOR GROUP -
Peterborough

Quick apply

Job details

Permanent | Part-time | Full-time
£28,000 a year

Benefits

Free parking
Company pension
Employee discount
On-site parking

Qualifications

CRM software
Sales
Customer service
Administrative experience
Computer skills
Communication skills
Mechanical knowledge

Full job description

Vehicle Aftersales Adviser – Used Car Dealership

Location: PE6 0RL
Salary: Competitive Basic Salary + Bonus Scheme
Job Type: Full-Time, Permanent

About the Role

We are looking for a proactive and customer-focused Vehicle Aftersales Adviser to join our growing used car dealership. This is a vital role that bridges the gap between our customers and our aftersales team, ensuring every customer receives outstanding support following the purchase of their vehicle.

The successful candidate will be responsible for managing customer enquiries, coordinating repairs and warranty claims, booking vehicles into our workshop network, and delivering a high standard of customer care throughout the ownership journey.

Key Responsibilities

Act as the first point of contact for all aftersales and customer service enquiries.
Manage customer concerns and resolve issues efficiently and professionally.
Coordinate repairs, maintenance, and warranty work with internal and external workshop partners.
Schedule service, repair, and inspection appointments.
Liaise with customers to provide updates on vehicle repairs and progress.
Process warranty claims and ensure all supporting documentation is completed accurately.
Maintain detailed records of customer interactions and vehicle histories.
Work closely with sales, preparation, and service teams to deliver a seamless customer experience.
Follow up with customers after repairs and warranty work to ensure satisfaction.
Assist in achieving departmental customer satisfaction and performance targets.
Ensure all aftersales processes comply with company policies and industry standards.

Skills & ExperienceEssential

Excellent customer service and communication skills.
Strong problem-solving abilities and attention to detail.
Ability to manage multiple cases and prioritise workload effectively.
Confident telephone manner and professional approach.
Good administrative and computer skills.
Ability to remain calm and professional when handling customer concerns.

Desirable

Previous experience within the automotive industry.
Experience in vehicle warranties, service advising, customer care, or claims handling.
Knowledge of used vehicle sales and aftersales processes.
Familiarity with dealer management systems and CRM software.

Personal Attributes

Customer-focused with a genuine desire to help.
Organised and efficient.
Positive, professional, and approachable.
Team player with the ability to work independently.
Resilient and able to handle challenging situations with confidence.
Committed to delivering exceptional customer experiences.

What We Offer

Competitive salary package.
bonus scheme.
Full training and ongoing professional development.
Career progression opportunities within a growing dealership.
Company pension scheme.
Employee discounts and staff benefits.
Friendly and supportive working environment.

Why Join Us?

We pride ourselves on delivering exceptional customer service long after the vehicle sale is completed. As a Vehicle Aftersales Adviser, you will play a key role in building lasting customer relationships, protecting our reputation, and ensuring every customer receives the support they need throughout their ownership experience.

If you are passionate about customer service and have a strong interest in the automotive industry, we would love to hear from you.

Pay: £28,000.00 per year

Benefits:

Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

motor vehicle service advisors jobs in chatteris, cam

Aftersales Advisor

Complaints Handler

Customer Service Advisor

Aftersales Manager - Ducati & Three10 Automotive

Bodyshop Administrator, Sycamore BMW

Vehicle Appraiser/Estimator

Bodyshop Estimator - Cupra Seat

Customer Service Advisor Apprenticeship

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