Technical support specialist Work, Jobs in Cheadle Heath, Gtm (with Salaries)

Product Specialist/Support Engineer (entry level)
WeBuyAnyCar —Manchester
- Communication skills
Quick apply
11d
Laboratory Assistant
Tetra Tech —Manchester
- Laboratory experience
- Quality control
- Organisational skills
IT Specialist
Clio —Manchester
- £53.70 - £72.70 an hour
- Full-time
- Google Suite
- Communication skills
- Life insurance
2d
Associate Technical Support Specialist - Residential Energy - Fixed Term Contract
Tesla —Manchester
- CRM software
- English
Senior Account Executive - AI Software Sales & professional services
MaxAccelerate —Manchester
- Full-time
- Remote
- Sales
- Business development
- Recruiting
Quick apply
Creative Document Specialist - Thu-Sun (06:00-16:00)
Freshfields —Manchester
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Customer service
3h
Head of New Business Mobilisation
Absolute Taste —Manchester
- Weekend availability
- Hospitality
- Presentation skills
- Travel
Quick apply
Environment & Sustainability Analyst
Manchester Airport —Manchester
- Hybrid work
- Free parking
- Employee discount
2d
Mechanical Design Engineer 3D CAD / SolidWorks
Sorption Wheel Services Ltd (Dehum) —Glossop
- £35,000 - £48,000 a year
- Full-time
- Analysis skills
- Continuous improvement
- Travel
- Free parking
- Annual leave
Quick apply
Field Service Engineer, All Experience Levels
Sorption Wheel Services Ltd (Dehum) —Glossop
- £30,000 - £48,000 a year
- Full-time
- Carpentry
- Up to 50% travel
- Customer service
- Free parking
- Annual leave
Quick apply
11d
Client Support Specialist
Barclays —Knutsford
- Monday to Friday
- Communication skills
- Banking
First Line Technical Support
PHOENIX Medical Supplies Limited —Borough of Halton
- £28,461.32 a year
- Monday to Friday
- Windows
- Continuous improvement
- Communication skills
- Annual leave
- Employee assistance programme
4d
2nd Line IT Support Engineer – £30K + Training | Award-Winning MSP | Manchester
Remedian I.T. Solutions —Oldham
- From £30,000 a year
- Full-time
- Customer service
- No experience needed
- In-person
- Paid training
- Work from home
Quick apply
12d
Project Management Assistant
Bureau Veritas —Manchester
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
10d
Customer Retention Specialist
Street Group —Manchester
- £30,000 - £36,000 a year
- Full-time
- Hybrid work
- English
- Communication skills
- Work from home
Quick apply
13d
Technical Sales Manager
ECL CHEMICALS LTD —Sharston
- £35,000 - £50,000 a year
- Full-time
- Hybrid work
- Sales
- Business development
- Continuous improvement
Quick apply
2d
Senior Systems Administrator – Business Applications & Integrations
Gordon Hoffman Solicitors —Salford
- £48,000 - £58,000 a year
- Full-time
- Hybrid work
- Databases
- SQL
- Organisational skills
- Free parking
Quick apply
5d
Service Co-ordinator
Endress+Hauser UK —Manchester
- Full-time
- Hybrid work
- Customer service
- Computer literacy
- Organisational skills
- Free parking
- Annual leave
AML Financial Crime Investigator
Kroo Bank Ltd —Manchester
- Weekend availability
- Hybrid work
- Analysis skills
- Analytics
- Annual leave
Quick apply
10d
Project Controls Specialists - All Levels
Turner & Townsend —Manchester
- Full-time
- Microsoft Office
- Leadership
- Communication skills
Quick apply

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technical support specialist jobs near cheadle heath, gtm

Product Specialist/Support Engineer (entry level)

WeBuyAnyCar -
Manchester

Quick apply

Job details

11 days ago

Qualifications

Technical troubleshooting
Stakeholder collaboration
Incident queue management
IT service management
Ticket management
Incident documentation
Internal department liaison
Ticket management systems
Technical support incident logging
Customer support
Customer interaction
IT incident logging
Multidisciplinary collaboration
Root cause analysis
Fault diagnosis and repair
Incident log maintenance
Communication skills
Help desk

Full job description

About The Role

The Role

As a Support Engineer / Product Specialist, you will play a key role in supporting our internal systems and ensuring a seamless experience for colleagues across the business. You’ll act as the bridge between users and technology—troubleshooting issues, improving processes, and contributing to product enhancements.

This is an ideal opportunity for someone starting their career in IT, support, or product operations.

Key Responsibilities

Develop a strong understanding of our internal systems and bespoke products, including features, functionality, and business impact.
Act as a subject matter expert for our Retail Purchasing system, supporting teams such as Finance, Marketing, Transport, Customer Support, and Retail.
Provide first and second-line support via phone, email, and face-to-face queries.
Log, manage, and resolve incidents and service requests using our IT Service Management (ITSM) system.
Troubleshoot technical issues, perform diagnostics, and aim to achieve a high first-time fix rate (target ~80%).
Escalate complex or unresolved issues to third-line support where necessary, ensuring clear documentation and handover.
Work in line with ITIL best practices, ensuring tickets are handled efficiently and consistently.
Collaborate with Product and Development teams by sharing feedback on system performance, user experience, and improvement opportunities.
Maintain accurate records of issues, resolutions, and system changes.

What You’ll Bring

Problem-Solving Skills: Ability to investigate issues, identify root causes, and implement effective solutions.
Customer-Focused Mindset: Friendly, patient, and empathetic approach when supporting users of varying technical ability.
Adaptability & Curiosity: Willingness to learn new tools, systems, and technologies in a fast-paced environment.
Attention to Detail: Ability to document issues clearly and follow processes accurately.
Time Management: Capable of prioritising tasks, managing workload, and meeting deadlines.
Communication Skills: Clear and professional communication, both written and verbal.
Team Player: Comfortable working collaboratively across multiple departments.

Nice to Have (Not Essential)

Basic understanding of IT support concepts (e.g., networks, hardware, software troubleshooting)
Familiarity with ticketing systems or ITIL practices
Interest in technology, systems, or product development

What We Offer

Full training and structured onboarding
Ongoing learning and development opportunities
Clear career progression pathways within IT, Product, or Engineering
A fast-paced, supportive, and collaborative working environment
Opportunity to make a real impact in a rapidly growing business

Additional Expectations

Maintain professionalism and confidentiality at all times
Develop a strong understanding of the wider business and how systems support operations
Be flexible and willing to take on additional responsibilities as required

About Us

We’re webuyanycar.com, the UK’s leading car-buying service, with over 500 branches nationwide and growing fast. Behind the scenes, our teams and technology keep everything running smoothly—and that’s where you come in. If you’re keen to learn, enjoy helping others, and want to be part of a supportive, fast-moving environment, you’ll fit right in.

Quick apply

Refine Your Search

technical support specialist jobs in cheadle heath, gtm

Product Specialist/Support Engineer (entry level)

Laboratory Assistant

IT Specialist

Associate Technical Support Specialist - Residential Energy - Fixed Term Contract

Senior Account Executive - AI Software Sales & professional services

Creative Document Specialist - Thu-Sun (06:00-16:00)

Head of New Business Mobilisation

Environment & Sustainability Analyst

Mechanical Design Engineer 3D CAD / SolidWorks

Field Service Engineer, All Experience Levels

Client Support Specialist

First Line Technical Support

2nd Line IT Support Engineer – £30K + Training | Award-Winning MSP | Manchester

Project Management Assistant

Customer Retention Specialist

Technical Sales Manager

Senior Systems Administrator – Business Applications & Integrations

Service Co-ordinator

AML Financial Crime Investigator

Project Controls Specialists - All Levels

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