Technical assistant Work, Jobs in Cheddington, Bkm (with Salaries)

Technical Support and Operations Assistant
Viewpoint Videos Ltd —Thame
- £27,000 - £29,000 a year
- Weekend availability
- CRM software
- Customer service
- Microsoft Office
- Free parking
Quick apply
3d
Technical Administrator / Assistant Estimator
Moffat Davis Electrical —Kings Langley
- £30,000 - £35,000 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Administrative experience
Quick apply
12d
Technical Assistant
Sysco —Bicester
- Full-time
- Hybrid work
- Analysis skills
- Food service
- Communication skills
- Employee discount
13d
Studio Floor Assistant
NEXT —Leighton Buzzard
- From £25,300 a year
- Full-time
- Free parking
- Employee discount
10d
Assistant Manager
Grafton Fleet Motorcycles —Milton Keynes
- From £32,000 a year
- Full-time
- Customer service
- Supervising experience
- Organisational skills
- Free parking
- Employee discount
Quick apply
5d
Assistant Head of Engineering
Daytona Motorsport —Milton Keynes
- Weekend availability
- Management
- Maintenance
- Supervising experience
Quick apply
3d
Therapies Assistant
Outcomes First Group —Princes Risborough
- Monday to Friday
- Organisational skills
- School
Executive Assistant to CEO
FCDO Services —Hanslope
- £31,898 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
3d
Medical Laboratory Assistant, Sample Reception Department
Health Services Laboratories (HSL) —Stevenage
- Up to £27,928 a year
- Full-time
- Hospital
- Annual leave
- Employee assistance programme
11d
Technical Services Assistant Manager (f/m/d)
Niterra EMEA GmbH —Hemel Hempstead
- Product management
- Quality control
- Leadership
Digital Media Data Assistant
upriseUP —Chesham
- £26,000 a year
- Monday to Friday
- Hybrid work
- Data analysis skills
- English
- Maths
- Flexible schedule
Conveyancing Assistant
Mallory Pryce —Leighton Buzzard
- Contracts
- Communication skills
Quick apply
Picture Framing Assistant
Framing Castle —Windsor
- From £12.71 an hour
- Part-time
- Serving
- Sales
- In-person
- Employee discount
Quick apply
2h
Design Manager
Equans —Hatfield
- £65,000 - £75,000 a year
- Full-time
- Contracts
- Construction
- Annual leave
- Employee assistance programme
2d
Consulting Technical Assistant Manager / Supervisor
RSM UK —Milton Keynes
- Full-time
- Travel
- Accounting
- Organisational skills
Engineering Assistant
CBRE —Stevenage
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Purchasing Assistant
Lucy Electric —Thame
- Monday to Friday
- ERP systems
- Microsoft Office
- Presentation skills
Finance & M&A Assistant
Amber River SFIA —Maidenhead
- £28,000 - £30,000 a year
- Full-time
- Administrative experience
- Bachelor's degree
- Financial services
- Annual leave
Quick apply
11d
Learner Support Assistant
Activate Trade Group —Hemel Hempstead
- £18 - £25 an hour
- Temporary
- Hybrid work
- English
- Bachelor's degree
- Plumbing
Quick apply
Therapy Assistant
Outcomes First Group —Luton
- £25,837.50 a year
- Monday to Friday
- Organisational skills
- School
2d

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Technical Support and Operations Assistant

Viewpoint Videos Ltd
Thame

Quick apply

Job details

Permanent | Full-time
£27,000 - £29,000 a year
3 days ago

Benefits

Free parking
Casual dress
On-site parking

Qualifications

CRM software
Driving Licence
Customer service
Logistics
Technical support
Microsoft Office
Computer hardware
Computer networking
Organisational skills
IT
Communication skills

Full job description

We are looking for a practical, customer-focused Customer Technical Support and Assembly Assistant to join our service and assembly team in Thame. This is a varied role combining first-line customer technical support, hands-on equipment preparation, order processing, returns handling and stock-related support.

You will be the first point of contact for customer support requests, helping customers resolve technical issues by phone, email and remote assistance. When support workload allows, you will also help prepare, assemble, test, dispatch and refurbish hardware and equipment to support smooth day-to-day operations.

About the Role

This role would suit someone who enjoys solving problems, communicating clearly with customers and working practically with technical products. Customer support is the priority, so you will need to be organised, responsive and confident managing support tickets through to resolution.

Key Responsibilities

· Provide excellent customer service and first-line technical support by phone, email and remote assistance.

· Create, update, manage and resolve customer support tickets, ensuring issues are accurately documented and followed through to completion.

· Diagnose and troubleshoot hardware, software and connectivity issues, escalating more complex cases where needed.

· Keep customers informed throughout the support process with clear, professional communication.

· Assist with processing, refurbishing and setting up returned PCs and equipment.

· Prepare, assemble and test hardware, including camera mounts, system components and product parts.

· Process customer returns, replacement equipment and customer orders, including international dispatch.

· Maintain accurate records and documentation using Microsoft Office and Google Workspace.

· Support stock management, equipment preparation and shipping activities when required.

Essential Skills and Experience

· A strong customer-focused attitude and excellent communication skills.

· Good working knowledge of Windows PCs and general computer hardware.

· Ability to diagnose and troubleshoot common technical issues.

· Confidence using Microsoft Office and/or Google Workspace.

· A practical, hands-on approach with strong attention to detail.

· Good organisational skills and the ability to prioritise workload effectively.

· Ability to work independently and switch between support, assembly and operational tasks.

· Flexibility to work weekdays, weekends and on-call evening shifts based on operational requirements.

Desirable Skills

· Previous experience in a technical support, IT, hardware, logistics or customer service role.

· Experience using remote support tools, ticketing systems or customer relationship management software.

· Basic networking knowledge, including IP addresses, Wi-Fi connections and router troubleshooting.

· Familiarity with configuring, imaging or maintaining Windows PCs and related hardware.

· Experience handling, testing or refurbishing electronic components or technical equipment.

· Understanding of stock control, dispatch processes, courier systems or order fulfilment workflows.

· Interest in cameras, computer vision, hardware products or embedded systems.

· Full UK driving licence.

Training and Support

Previous experience in a directly similar role is helpful but not essential. Full product and process training will be provided, including support workflows, hardware preparation standards and customer systems.

What We Are Looking For

We are looking for someone reliable, organised and keen to learn, with a positive attitude and a genuine interest in helping customers. You should enjoy practical problem-solving, be comfortable working with technical equipment and take pride in accurate, well-documented work.

How to Apply

If this sounds like the right opportunity for you, please apply with your CV and a short note outlining why you are interested in the role.

We welcome applications from candidates with different backgrounds and transferable experience. If you meet most of the requirements and are keen to learn, we would still like to hear from you.

Pay: £27,000.00-£29,000.00 per year

Benefits:

Casual dress
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

technical assistant jobs in cheddington, bkm

Technical Support and Operations Assistant

Technical Administrator / Assistant Estimator

Technical Assistant

Studio Floor Assistant

Assistant Manager

Assistant Head of Engineering

Therapies Assistant

Executive Assistant to CEO

Medical Laboratory Assistant, Sample Reception Department

Technical Services Assistant Manager (f/m/d)

Digital Media Data Assistant

Conveyancing Assistant

Picture Framing Assistant

Design Manager

Consulting Technical Assistant Manager / Supervisor

Engineering Assistant

Purchasing Assistant

Finance & M&A Assistant

Learner Support Assistant

Therapy Assistant

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