Field operations Work, Jobs in Chelmsford, Eng (with Salaries)

Customer Enquiries Services Manager
Anglia Ruskin University —Chelmsford
- £38,784 - £44,746 a year
- Full-time
- CRM software
- AI
- Leadership
- Relocation assistance
8d
VacancyTitle: Planner – Metering Operations
Northumbrian Water/Essex & Suffolk Water —Chelmsford
- £34,935 - £41,100 a year
- Full-time
- Customer service
- Computer skills
- Communication skills
- Annual leave
- Employee assistance programme
1d
Night-Time Delivery Driver
Electrolux / Respond Services —Chelmsford
- Up to £31,000 a year
- Full-time
- Sales
- Customer service
- Organisational skills
- Free parking
- Annual leave
Quick apply
7d
Drainage & Subsidence Assistant
Auger —Chelmsford
- £28,089.10 - £33,504.53 a year
- Overtime
- No experience needed
- Annual leave
Quick apply
13d
Service Desk Controller
Armill Lift Trucks Limited —Braintree
- From £27,500 a year
- Full-time
- Computer literacy
- Analysis skills
- Organisational skills
- Free parking
Quick apply
Operations & Warehouse Operative
March —Chelmsford
- £0.01 a year
- Microsoft Word
- Administrative experience
- Organisational skills
Quick apply
Field Sales Representative
Financial introducers Ltd —Chelmsford
- £100 - £110 a day
- Part-time
- Customer service
- Computer literacy
- Data entry
- Life insurance
Quick apply
Operations Coordinator
Project Solver Ltd —Great Dunmow
- £26,000 - £35,000 a year
- Full-time
- CRM software
- Microsoft Excel
- Microsoft Office
- Free parking
Quick apply
Site Investigation Technician
Construction Testing Solutions Ltd —Billericay
- £29,742 - £33,557 a year
- Full-time
- Travel
- Communication skills
Quick apply
7d
Field Operative
ChargedUp —Colchester
- From £15 an hour
- Part-time
- Computer literacy
- Maintenance
- Driving
Quick apply
9d
Clinical Research Coordinator
Velocity Clinical Research, Inc. —Romford
- £30,000 - £40,000 a year
- Full-time
- Nursing
- Bachelor's degree
- Organisational skills
Quick apply
1d
Junior Service Delivery Manager
Ericsson —Chelmsford
- Computer Science
- Engineering
- English
Mobile Cleaning Operative
Capitol Cleaning Services —Chelmsford
- £13.50 an hour
- Weekend availability
- Supervising experience
- Driving
- Travel
Quick apply
QA Inspector / Technical Assistant
Golden Thread Fire Delay Ltd —Brentwood
- £40,000 - £50,000 a year
- Full-time
- Quality control
- In-person
- Training & development
- Free parking
- Profit sharing
Quick apply
14h
Control Room Operative
L J Transportation —Latchingdon and Snoreham
- £13.07 an hour
- Full-time
- Computer literacy
- English
- Data entry
- Free parking
- Store discount
Quick apply
14d
Operations & Logistics Internship, Amazon Logistics
Amazon EU SARL (UK Branch) —Tilbury
- Full-time
- English
- Analysis skills
- Business
13d
Logistics Administrator - Fixed Term Contract
Safran —Braintree
- Full-time
- Continuous improvement
- Organisational skills
- Communication skills
Operations Manager
CBNine Services —Haverhill
- £50,000 a year
- Full-time
- Hotel
- Business development
- Team management
- Free parking
- Store discount
Quick apply
5d
Repairs Customer Service Representative
Safran —Braintree
- Full-time
- ERP systems
- English
- Continuous improvement
- Free parking
- Annual leave
Chief Executive Officer
Abigail's Footsteps —Rochester
- £55,000 - £65,000 a year
- Full-time
- Management
- Business development
- In-person
- Annual leave
- Employee assistance programme
Quick apply
1d

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field operations jobs near chelmsford, eng

Customer Enquiries Services Manager

Anglia Ruskin University -
Chelmsford

Apply Now

Job details

Permanent | Full-time
£38,784 - £44,746 a year
8 days ago

Benefits

Relocation assistance
Company pension

Qualifications

Live chat
CRM software
Process improvement
Continuous improvement cycles oversight
Customer interaction
AI
Leadership
Communication skills

Full job description

About ARU:

ARU is a global university transforming lives through innovative, inclusive and entrepreneurial education and research. ARU holds a Gold award for the quality of its education, awarded through the Teaching Excellence Framework (TEF).
ARU’s research institutes and four faculties bridge scientific, technical and creative fields. We deliver impactful research which tackles pressing issues and makes a real difference to our communities. Our academic excellence has been recognised by the UK’s Higher Education funding bodies, with 16 of our research areas assessed as world leading. We are the largest provider of Nursing, Midwifery, Health and Social Care students in the East of England, and we are also among the UK’s leading universities for degree apprenticeship provision, working with hundreds of employers across the UK.

About the Role:

We are seeking an experienced and customer-focused leader to manage our Customer Enquiries Services Team and help deliver a sector-leading experience for prospective students, applicants and offer holders across the globe.

As Customer Enquiries Services Manager, you will lead a high-performing team responsible for responding to enquiries across multiple communication channels, including telephone, email, live chat and AI-powered platforms. You will play a central role in ensuring that every interaction with ARU is professional, informative and supportive, helping prospective students make confident decisions about their future.

This is an exciting opportunity for a customer service professional who combines excellent people management skills with a passion for innovation and digital engagement. You will take responsibility for planning and delivering enquiry services throughout the admissions cycle, including overseeing the University's annual Confirmation and Clearing operation. Working closely with colleagues across student recruitment, admissions and international recruitment, you will ensure services are appropriately resourced, responsive to demand and aligned with ARU's recruitment objectives.

Educated to degree level or holding an equivalent professional qualification, you will bring significant experience of leading customer service or advisory teams. You will be confident managing performance, coaching colleagues and fostering a positive, customer-focused culture. You will also have experience using CRM systems, live chat technology and AI-powered communication tools to improve service delivery and enhance the applicant experience.

Using data and customer insight to drive continuous improvement, you will analyse enquiry trends, identify opportunities to enhance processes and make recommendations that improve efficiency and customer satisfaction. Acting as the University's subject matter expert on live chat and AI chatbot systems, you will help shape the future of applicant communications by embedding new technologies, supporting automation initiatives and sharing best practice across the institution.

We are looking for a proactive and organised individual with excellent communication and leadership skills, who thrives in a fast-paced environment and is committed to delivering exceptional customer service. If you are passionate about improving the customer experience, supporting colleagues to succeed and helping prospective students navigate their journey to higher education, we would love to hear from you.

Informal enquiries can be made to Sean Rowlatt, Senior Admissions Manager - Applicant Services, at [email protected]

Find out more about working with us and how we recruit.

We have an agile working culture and offer an extensive range of benefits including generous holiday entitlement, occupational pension schemes, training and development opportunities, travel to work scheme and a competitive relocation package. Visit our benefits page for full details.

We are committed to safeguarding and promoting welfare of our staff and students and expect all staff and volunteers to share this commitment. Applicants should be aware that ARU will carry out online searches as part of the due diligence on short listed candidates.

We value diversity at ARU and welcome applications from all sections of the community.

We have a responsibility to ensure that all employees are eligible to live and work in the UK and will conduct Right to Work checks in line with UKVI’s Right to Work policy and our own institutional policy. Furthermore, we must note:

Applicants applying from outside the UK: At this time, ARU is unable to sponsor applicants applying from overseas for a Worker Route visa.
Applicants already in the UK: ARU is unable to offer Worker Route visa sponsorship to applicants whose salary does not meet our minimum sponsorship threshold, which aligns with roles at Grade 6 and above.

Committed to being inclusive and open to discuss flexible working.

We reserve the right to close this vacancy once we have received sufficient applications.

Guidance Notes:

Please download the Job Description Person Specification for key requirements. To apply, demonstrate how your skills and experience meet the criteria.

Apply Now

Refine Your Search

field operations jobs in chelmsford, eng

Customer Enquiries Services Manager

VacancyTitle: Planner – Metering Operations

Night-Time Delivery Driver

Drainage & Subsidence Assistant

Service Desk Controller

Operations & Warehouse Operative

Field Sales Representative

Operations Coordinator

Site Investigation Technician

Field Operative

Clinical Research Coordinator

Junior Service Delivery Manager

Mobile Cleaning Operative

QA Inspector / Technical Assistant

Control Room Operative

Operations & Logistics Internship, Amazon Logistics

Logistics Administrator - Fixed Term Contract

Operations Manager

Repairs Customer Service Representative

Chief Executive Officer

I want to receive the latest job alerts for field operations in chelmsford, eng

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