Line support engineer Work, Jobs in Chelmsford, Eng (with Salaries)

2nd Line Support Engineer
Sedcom Networks Ltd —Billericay
- Up to £30,000 a year
- Full-time
- Customer service
- English
- Microsoft Office
- Work from home
- Gym membership
Quick apply
14d
Network Support Engineer
Capita —Chelmsford
- Weekend availability
- Hybrid work
- Microsoft Office
- Travel
- Organisational skills
13d
IT Support Engineer (1st / 2nd Line)
EnviroWales Limited —Hoddesdon
- From £30,000 a year
- Full-time
- Azure
- Customer service
- Travel
Quick apply
9d
Food Technologist – Food Production Engineer
ACM MEAT FACTORY LTD —Barking
- £35,000 - £55,900 a year
- Schematics
- In-person
- Communication skills
- Employee discount
Quick apply
Technician
Ringway Jacobs —Chelmsford
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance programme
- Employee discount
Quick apply
Lead Maintenance Engineer
Anglian Water Services Ltd —Chelmsford
- £50,000 a year
- Full-time
- Maintenance
- Communication skills
- Annual leave
IT Support Technician
Elevate Technology Group —Loughton
- £28,000 - £32,000 a year
- Customer service
- Microsoft Office
- Computer networking
Graduate/Senior/Principal Electrical Hardware Engineer
Teledyne Technologies Inc. —Chelmsford
- Full-time
- CAD
- Mentoring
- Free parking
- Annual leave
Health, Safety and Fire Practitioner - HMP & YOI Chelmsford
Ministry of Justice —Chelmsford
- £30,001 - £40,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Presentation skills
- Annual leave
6d
Data Center IT Technician
Nebius —Harlow
- Night shift
- Maintenance
- Driving
- Computer networking
Quick apply
14d
Network / IT Engineer Level 4 Tutor (Skills Coach)
AKR Growth —Chatham
- Up to £25 an hour
- Part-time
- Hybrid work
- Azure
- AWS
- Computer networking
Quick apply
1d
Service Delivery Coordinator
THE WIGGETT GROUP —Brentwood
- £30,000 - £35,000 a year
- Full-time
- Microsoft Excel
- Customer service
- Maintenance
- Annual leave
- Employee assistance programme
Quick apply
2d
Permanent Way Engineer
COLAS —Chelmsford
- Annual leave
Service & Small Works Coordinator
Custom Security Solutions Ltd. —Hertford
- £26,000 - £33,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Salesforce
- Free parking
- Health & wellbeing programme
Quick apply
Production Line Manager
Siemens Healthineers —Sudbury
- Full-time
- Microsoft Office
- IT
- Employee assistance programme
Production Engineer
Teledyne Technologies Inc. —Chelmsford
- Full-time
- Engineering
- ERP systems
- Assembly
Service Administrator / Co-ordinator
Custom Security Solutions Ltd. —Hertford
- £24,420 - £29,000 a year
- Microsoft Word
- Microsoft Excel
- Salesforce
- Free parking
- Health & wellbeing programme
Quick apply
IT Support Manager
Nebius —Harlow
- English
- Analysis skills
- Computer networking
Quick apply
14d
Immediate Emergency Care Trainer
Babcock International —London
- £43,143 - £44,941 a year
- Full-time
- Microsoft Office
- Travel
- Annual leave
1d
PAT Testing Engineer Upminster Bridge
JR PAT Testing —Upminster Bridge Station
- Part-time
- Travel
- Flexible schedule

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2nd Line Support Engineer

Sedcom Networks Ltd
Billericay

Quick apply

Job details

Full-time
Up to £30,000 a year
14 days ago

Benefits

Company pension
Work from home
Gym membership
Life insurance

Qualifications

Customer service
English
Microsoft Office
Firewall
DHCP
ITIL
DNS
Organisational skills
SharePoint
IT
Active Directory
Intune
ESXi
Time management

Full job description

2nd Line Support Engineer

Sedcom is an award-winning MSP providing trusted IT solutions to our customers.

Due to expansion, we have an exciting opportunity for an experienced 2nd Line Engineer. This is an ideal position for a proactive engineer to deliver excellent technical resolve. The ideal applicant will be able to demonstrate working as a reliable team member by offering support and mentoring to junior members of the Service Desk Team and resolve more technically challenging issues via escalation. We pride ourselves on our first-class customer service, and the ideal applicant will be able to advise and resolve support queries while ensuring our knowledge base is updated with all relevant details. You will have a passion for IT, an eagerness to embrace new technologies and a desire to continually expand your knowledge and improve your skill set.

Salary: Up to £30,000 PA (depending on experience) Location: Billericay, Essex

General Duties

· Review, implement and resolve technical issues effectively

· Provide remote and on-site support (if required) at a mid-senior technical level

· Assist as required in the training and mentoring of junior engineers

· Ensure all customer and technical environment details accurately recorded and maintained

· Create and maintain KB documents where required

· Always willing and able to provide a high level of technical expertise and customer service

· Adhere to defined KPI’s and meet expected SLA’s - lead by example

Essential Skills

Demonstrable problem solving skills, with a logical train of thought

Ability to clearly document actions being taken within our ticketing system during tasks conducted for our customers.

Excellent knowledge and troubleshooting skills in Microsoft Desktop/Server/Office 365 products

Knowledge of AAD, Email, Intune, OneDrive, and SharePoint

Relevant Active Directory experience, being able to troubleshoot associated technologies (DNS, DHCP, GPO etc).

Knowledge of virtual hypervisors such as ESXi and Hyper-V

Experience of troubleshooting Networks (Firewalls/Switches/Wireless)

Ability to troubleshoot both on-prem and cloud backup platforms

Excellent spoken and written English

Excellent time management and organisational skills

Desirable skills

Experience with Remote Monitoring and Management tools

Previous working experience with an IT MSP

An understanding of ITIL best practice.

Desirable Qualifications

Microsoft Role-based certifications (MS or AZ designations)

Benefits

Career progression

Paid for and salary incentivised training and accreditation

Healthcare

Company Profit share

Gym membership

Job Type: Full-time

Pay: Up to £30,000.00 per year

Benefits:

Company pension
Life insurance
Work from home

Work Location: In person

Quick apply

Refine Your Search

line support engineer jobs in chelmsford, eng

2nd Line Support Engineer

Network Support Engineer

IT Support Engineer (1st / 2nd Line)

Food Technologist – Food Production Engineer

Technician

Lead Maintenance Engineer

IT Support Technician

Graduate/Senior/Principal Electrical Hardware Engineer

Health, Safety and Fire Practitioner - HMP & YOI Chelmsford

Data Center IT Technician

Network / IT Engineer Level 4 Tutor (Skills Coach)

Service Delivery Coordinator

Permanent Way Engineer

Service & Small Works Coordinator

Production Line Manager

Production Engineer

Service Administrator / Co-ordinator

IT Support Manager

Immediate Emergency Care Trainer

PAT Testing Engineer Upminster Bridge

I want to receive the latest job alerts for line support engineer in chelmsford, eng

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