performance manager Work, Jobs in chelmsford, eng (with Salaries)

General Manager
Camp Beaumont —Chelmsford
- £45,000 - £50,000 a year
- Weekend availability
- Organisational skills
- Leadership
- Communication skills
VacancyTitle: Customer Supplies Team Manager
Northumbrian Water/Essex & Suffolk Water —Chelmsford
- £38,080 - £44,800 a year
- Full-time
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
7d
Store Manager
Aldi —Billericay
- £52,910 - £69,000 a year
- Annual leave
Estate Agent
The Property Experts —Chelmsford
- £8,400 a month
- Remote
- Sales
- Administrative experience
Customer Transformation Lead
Delta Housing —Chelmsford
- £65,000 a year
- Full-time
- Hybrid work
- Customer service
- Annual leave
- Employee assistance programme
3d
Graduate Management Trainee - Chelmsford
Enterprise Mobility —Chelmsford
- Full-time
- Sales
- Customer service
- Bachelor's degree
VacancyTitle: Programme Manager - Integrated Delivery Services
Northumbrian Water/Essex & Suffolk Water —Chelmsford
- From £69,020 a year
- Full-time
- Hybrid work
- Leadership
- Annual leave
- Employee assistance programme
3d
Practice Manager
PrimaryCareCareers —Chelmsford
- £25,153 - £55,175 a year
- GP surgery experience
- Team management
- Human resources
10d
Deputy Manager
Slug And Lettuce —Chelmsford
- £32,900 a year
- Full-time
- Employee discount
Quick apply
10d
Business Management Trainee
Double Vision Solutions Limited —Chelmsford
- £26,000 - £27,000 a year
- Full-time
- Hospitality
- Management
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
1d
Philanthropy and Partnerships Manager
Farleigh Hospice —Chelmsford
- £35,033 - £41,217 a year
- Management
- Analysis skills
- Team management
Supply Chain Coordinator
Delta Housing —Chelmsford
- £31,461 a year
- Full-time
- Hybrid work
- Annual leave
- Employee assistance programme
3d
Retail Sales Advisor - Chelmsford
Oak Furnitureland —Chelmsford
- £41,000 - £44,000 a year
- Full-time
- Sales
- Retail sales
- Free parking
- Employee assistance programme
2d
General Manager
Popeyes UK —Chelmsford
- £37,000 - £44,000 a year
- Full-time
- Sales
- Employee discount
- Referral programme
Quick apply
3d
People Advisor
Pinnacle Group —Chelmsford
- £35,000 - £40,000 a year
- Analysis skills
- Human resources
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Area Manager - Job Share - (Gillingham/Faversham area)
Southeastern Railway —Gillingham
- £53,634 a year
- Driving
- Agile
- Annual leave
Quick apply
3h
Repairs Supervisor (Multitrade) - 18-month FTC
Delta Housing —Chelmsford
- £49,439.86 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Maintenance
- Annual leave
- Employee assistance programme
9d
Performance Analyst
Marlborough Highways —Chelmsford
- £30,000 - £32,000 a year
- Microsoft Excel
- Management
- Maintenance
- Free parking
Quick apply
14d
Factory Manager
Ember Snacks —Earls Colne
- £50,000 - £60,000 a year
- Full-time
- Management
- Maintenance
- English
- Free parking
- Relocation assistance
Quick apply
Sales and Service Coordinator
ADM —Chelmsford
- Microsoft Outlook
- Customer service
- Communication skills

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General Manager

Camp Beaumont -
Chelmsford

Apply Now

Job details

Full-time
£45,000 - £50,000 a year

Qualifications

Cost control
Organisational skills
Leadership
Communication skills

Full job description

Job Description: General Manager

Organisation: Marsh Farm
Reports to: Parks Director
Direct Reports: Duty Managers, Department Heads (Retail, Food & Beverage, Operations, Events & Entertainment, all team)

Purpose of the Role

The General Manager is responsible for the day-to-day leadership, operational delivery, and site performance of Marsh Farm. Reporting to the Parks Director, the GM ensures that agreed commercial strategies (The Budget), standards, and plans are executed consistently on site, delivering a safe, welcoming, and high-quality visitor experience.

This is a highly visible, hands-on role. The General Manager leads from the front, sets standards through action, and takes ownership of operational performance, people leadership, and guest experience. The role is not desk-based; it requires regular presence on the floor, walking the customer journey, supporting teams, and intervening immediately when standards slip.

Key Responsibilities

Operational Leadership & Site Standards

Take full responsibility for the day-to-day operation of Marsh Farm, ensuring all areas are safe, clean, compliant, and guest-ready.

Maintain a strong on-site presence, particularly during peak trading periods, events, and weekends.

Lead by example by walking the customer journey, identifying issues, and ensuring immediate corrective action is taken.

Ensure all departments consistently deliver agreed brand standards, service levels, and presentation expectations.

Act decisively when standards, behaviours, or performance fall below expectation.

Commercial Delivery & Performance

Deliver the commercial plans and targets (The Budget) including revenue, Spend Per Head (SPH), and cost control.

Actively drive ticket sales, retail, food & beverage performance, events income, and membership conversions on site.

Ensure shop areas are fully stocked, priced correctly, and presented to maximise sales.

Work with teams to improve upselling, suggestive selling, and guest engagement in a natural, customer-first way.

Monitor daily performance and respond quickly to underperformance.

People Leadership & Culture

Lead, motivate, and develop Duty Managers and department leaders, setting clear expectations and standards.

Ensure teams are well trained, well deployed, and fully understand their roles and responsibilities.

Address poor attitudes, behaviours, or performance promptly and fairly, escalating issues where necessary.

Build a positive, accountable culture where standards matter and everyone takes pride in the site.

Support recruitment, onboarding, and ongoing development of the team.

Customer Experience

Champion a consistent, welcoming, and engaging customer experience across the site.

Ensure staff follow agreed service standards, including greetings, engagement, and problem resolution.

Review guest feedback and complaints, taking ownership of improvements and preventing repeat issues.

Ensure first impressions (car park, entrance, toilets) and last impressions are consistently positive.

Health, Safety & Compliance

Ensure full compliance with health & safety legislation, food safety standards, animal welfare requirements, and licensing conditions.

Ensure risk assessments, checks, logs, and SOPs are completed accurately and on time.

Act immediately on any safety or compliance concerns.

Communication, Reporting & Accountability

Report regularly to the Parks Director on site performance, challenges, and opportunities and solutions.

Participate fully in weekly performance reviews, operational meetings, and planning sessions.

Provide honest, timely updates and take ownership of actions agreed.

Support the site by implementing changes quickly and consistently.

Skills & Experience

Proven experience managing operations in a leisure, attraction, hospitality, retail, or visitor-focused environment.

Strong people leadership skills with experience managing managers and frontline teams.

Commercial awareness with an understanding of revenue drivers, cost control, and SPH.

Confident decision-maker with the ability to act quickly under pressure.

Strong organisational and communication skills.

Personal Attributes

Highly visible, hands-on leader who sets standards by example.

Customer-focused with strong attention to detail.

Accountable, resilient, and solutions focused.

Comfortable being challenged and holding others to account.

Proud ambassador for Marsh Farm and its values.

Due to the nature of this role being in hospitality you will be required to work some weekends.

Please forward your CV to [email protected]

OVERVIEW

ROLE

Operations
SALARY

£45,000-£50,000
TYPE

Full Time
LOCATION

Chelmsford

Apply Now

Refine Your Search

performance manager jobs in chelmsford, eng

General Manager

VacancyTitle: Customer Supplies Team Manager

Store Manager

Estate Agent

Customer Transformation Lead

Graduate Management Trainee - Chelmsford

VacancyTitle: Programme Manager - Integrated Delivery Services

Practice Manager

Deputy Manager

Business Management Trainee

Philanthropy and Partnerships Manager

Supply Chain Coordinator

Retail Sales Advisor - Chelmsford

General Manager

People Advisor

Area Manager - Job Share - (Gillingham/Faversham area)

Repairs Supervisor (Multitrade) - 18-month FTC

Performance Analyst

Factory Manager

Sales and Service Coordinator

I want to receive the latest job alerts for performance manager in chelmsford, eng

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