Department head Work, Jobs in Chelmsford, Ess (with Salaries)

General Manager
Camp Beaumont —Chelmsford
- £45,000 - £50,000 a year
- Weekend availability
- Organisational skills
- Leadership
- Communication skills
Head of Procurement
Greenmill Supply Co. Ltd —Colchester
- Full-time
- Negotiation
- Free parking
- Employee assistance programme
Quick apply
Head of Department - Health, Care, Science and Sports
Chelmsford College —Chelmsford
- Up to £52,260 a year
- Full-time
- Communication skills
3d
Home Administrator
Chelmsford Manor Care Home —Chelmsford
- £17 an hour
- Full-time
- Front desk
- Paid training
- Annual leave
Quick apply
3d
Customer Service Operator
Mid and South Essex NHS Foundation Trust —Chelmsford
- £25,760 a year
- Part-time
- IT
4d
Assistant Performance Analyst (Headquarters, Chelmsford)
Essex Police and Kent Police —Chelmsford
- From £30,333 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Data analysis skills
8d
Commercial Administrator
Dandara —Braintree
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance programme
10d
Finance Consultant
Juniper Education —Chelmsford
- £26,428.85 - £30,833.65 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Continuous improvement
- Annual leave
5h
Property Inspections Team Coordinator
Beresfords Group —Chelmsford
- £27,000 - £28,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Communication skills
- Referral programme
4d
Maintenance Administrator - Part Time
Potters Resorts - Five Lakes —Maldon
- £13.50 an hour
- Part-time
- Maintenance
- Microsoft Office
- Administrative experience
- Free parking
- Employee assistance programme
Quick apply
Curriculum Manager - Plumbing
Barking & Dagenham College —London
- £54,669 - £56,214 a year
- Full-time
- Management
- Education
- Plumbing
- Free parking
Quick apply
Traffic Management Operative
Highway Assurance LTD —Ingatestone
- £13.13 - £21.70 an hour
- Full-time
- Management
- Maintenance
- Driving
- Employee assistance programme
- Referral programme
Quick apply
Planner
McCann —Brentwood
- Full-time
- Hybrid work
- Civil engineering
- Human resources
- Contracts
- Annual leave
- Employee assistance programme
11d
Delivery Manager
Royal Borough of Greenwich —London
- £49,056 - £52,194 a year
- Full-time
- Mentoring
- In-person
- Annual leave
- Employee discount
Head of Data Operations and Governance
Cancer Research UK —Stratford
- £90,000 - £98,000 a year
- Full-time
- Analysis skills
- Leadership
- Employee discount
10d
Head Chef
Connaught Care Limited —Bishop's Stortford
- £24 an hour
- Cooking
- Care plans
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
3d
Credit Controller
Wernick Group Limited —Wickford
- Full-time
- Microsoft Outlook
- Organisational skills
- Communication skills
- Free parking
- Annual leave
Quick apply
Production Assistant
Power Adhesives Limited —Basildon
- £13.45 an hour
- 12 hour shift
- Continuous improvement
- Driving
- Organisational skills
- Free parking
Quick apply
Residential Property Manager
Command —Chelmsford
- £26,000 - £28,000 a year
- Monday to Friday
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Customer service
Quick apply
Curriculum Manager - MES
COLCHESTER INSTITUTE —Colchester
- £44,579.08 - £45,906.64 a year
- Full-time
- Team management
- Plumbing
- Leadership
Quick apply

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General Manager

Camp Beaumont -
Chelmsford

Apply Now

Job details

Full-time
£45,000 - £50,000 a year

Qualifications

Cost control
Organisational skills
Leadership
Communication skills

Full job description

Job Description: General Manager

Organisation: Marsh Farm
Reports to: Parks Director
Direct Reports: Duty Managers, Department Heads (Retail, Food & Beverage, Operations, Events & Entertainment, all team)

Purpose of the Role

The General Manager is responsible for the day-to-day leadership, operational delivery, and site performance of Marsh Farm. Reporting to the Parks Director, the GM ensures that agreed commercial strategies (The Budget), standards, and plans are executed consistently on site, delivering a safe, welcoming, and high-quality visitor experience.

This is a highly visible, hands-on role. The General Manager leads from the front, sets standards through action, and takes ownership of operational performance, people leadership, and guest experience. The role is not desk-based; it requires regular presence on the floor, walking the customer journey, supporting teams, and intervening immediately when standards slip.

Key Responsibilities

Operational Leadership & Site Standards

Take full responsibility for the day-to-day operation of Marsh Farm, ensuring all areas are safe, clean, compliant, and guest-ready.

Maintain a strong on-site presence, particularly during peak trading periods, events, and weekends.

Lead by example by walking the customer journey, identifying issues, and ensuring immediate corrective action is taken.

Ensure all departments consistently deliver agreed brand standards, service levels, and presentation expectations.

Act decisively when standards, behaviours, or performance fall below expectation.

Commercial Delivery & Performance

Deliver the commercial plans and targets (The Budget) including revenue, Spend Per Head (SPH), and cost control.

Actively drive ticket sales, retail, food & beverage performance, events income, and membership conversions on site.

Ensure shop areas are fully stocked, priced correctly, and presented to maximise sales.

Work with teams to improve upselling, suggestive selling, and guest engagement in a natural, customer-first way.

Monitor daily performance and respond quickly to underperformance.

People Leadership & Culture

Lead, motivate, and develop Duty Managers and department leaders, setting clear expectations and standards.

Ensure teams are well trained, well deployed, and fully understand their roles and responsibilities.

Address poor attitudes, behaviours, or performance promptly and fairly, escalating issues where necessary.

Build a positive, accountable culture where standards matter and everyone takes pride in the site.

Support recruitment, onboarding, and ongoing development of the team.

Customer Experience

Champion a consistent, welcoming, and engaging customer experience across the site.

Ensure staff follow agreed service standards, including greetings, engagement, and problem resolution.

Review guest feedback and complaints, taking ownership of improvements and preventing repeat issues.

Ensure first impressions (car park, entrance, toilets) and last impressions are consistently positive.

Health, Safety & Compliance

Ensure full compliance with health & safety legislation, food safety standards, animal welfare requirements, and licensing conditions.

Ensure risk assessments, checks, logs, and SOPs are completed accurately and on time.

Act immediately on any safety or compliance concerns.

Communication, Reporting & Accountability

Report regularly to the Parks Director on site performance, challenges, and opportunities and solutions.

Participate fully in weekly performance reviews, operational meetings, and planning sessions.

Provide honest, timely updates and take ownership of actions agreed.

Support the site by implementing changes quickly and consistently.

Skills & Experience

Proven experience managing operations in a leisure, attraction, hospitality, retail, or visitor-focused environment.

Strong people leadership skills with experience managing managers and frontline teams.

Commercial awareness with an understanding of revenue drivers, cost control, and SPH.

Confident decision-maker with the ability to act quickly under pressure.

Strong organisational and communication skills.

Personal Attributes

Highly visible, hands-on leader who sets standards by example.

Customer-focused with strong attention to detail.

Accountable, resilient, and solutions focused.

Comfortable being challenged and holding others to account.

Proud ambassador for Marsh Farm and its values.

Due to the nature of this role being in hospitality you will be required to work some weekends.

Please forward your CV to [email protected]

OVERVIEW

ROLE

Operations
SALARY

£45,000-£50,000
TYPE

Full Time
LOCATION

Chelmsford

Apply Now

Refine Your Search

department head jobs in chelmsford, ess

General Manager

Head of Procurement

Head of Department - Health, Care, Science and Sports

Home Administrator

Customer Service Operator

Assistant Performance Analyst (Headquarters, Chelmsford)

Commercial Administrator

Finance Consultant

Property Inspections Team Coordinator

Maintenance Administrator - Part Time

Curriculum Manager - Plumbing

Traffic Management Operative

Planner

Delivery Manager

Head of Data Operations and Governance

Head Chef

Credit Controller

Production Assistant

Residential Property Manager

Curriculum Manager - MES

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