Patient access occupations Work, Jobs in Chelmsford, Ess (with Salaries)

Patient Support Associate
TFP Fertility —Chelmsford
- Weekend availability
- Microsoft Office
- IT
- Communication skills
- Free parking
Quick apply
1d
Receptionist and Support Technician
Mid and South Essex NHS Foundation Trust —Chelmsford
- £25,760 a year
- Part-time
- Customer service
- IT
- Communication skills
6d
Complex Care Coordinator
Superior Healthcare —Chelmsford
- £30,000 a year
- Day shift
- Communication skills
- Annual leave
- Employee assistance programme
Ward Clerk
Essex Partnership University NHS Foundation Trust —Chelmsford
- £25,760 - £27,476 a year
- Full-time
- Communication skills
- Time management
- Employee discount
15h
Cancer Referral Specialist
Lloyds Clinical —Harlow
- £48,000 a year
- IT
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
1d
Receptionist - Bank
Avery Healthcare —Brentwood
- £12.75 an hour
- Communication skills
Quick apply
18h
Receptionist - maternity cover
PrimaryCareCareers —Chelmsford
- £12.78 an hour
- Part-time
- Customer service
- Communication skills
- Free parking
- Annual leave
5h
Apprentice Appointments and ERS Administrator
Barking Havering and Redbridge University Hospitals NHS Trust —Ilford
- £28,939 a year
- 12 hour shift
- Communication skills
1d
Medical Receptionist/Care Navigator
PrimaryCareCareers —Brentwood
- Monday to Friday
- Customer service
- Front desk
- IT
- Free parking
- Flexible schedule
10d
Medical Secretary/Administrator
Mount Chambers Surgery —Braintree
- £26,000 - £28,500 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
10d
Patient Pathway Officer - Gastroenterology
Mid and South Essex NHS Foundation Trust —Basildon
- £24,937 a year
- Full-time
9d
Medical Receptionist
Ripple Road Medical Centre —Barking
- £12.70 - £12.71 an hour
- Part-time
- Customer service
- Microsoft Office
- Organisational skills
- Employee discount
Quick apply
1d
Medical Secretary
PrimaryCareCareers —Ongar
- £12.71 an hour
- Communication skills
22h
Rapid Diagnostic Centre Administrator
Mid and South Essex NHS Foundation Trust —Basildon
- £28,392 a year
- Full-time
- Organisational skills
- Communication skills
9d
Bank Receptionist
Practice Plus Group IUC —Colchester
- £12.71 - £19.00 an hour
- Monday to Friday
- Customer service
- Front desk
8d
Receptionist/Care Navigator
PrimaryCareCareers —Tiptree
- Customer service
- Front desk
- IT
- Flexible schedule
Better at Home Call Handler – (Friday & Saturday)
Watford & Three Rivers Trust —Hertford
- £13.09 an hour
- Weekend availability
- Remote
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
8d
Care Coordinator
The Buntingford & Puckeridge Medical Practice —Puckeridge
- Full-time
- Office experience
- Free parking
Quick apply
10d
Treatment Coordinator & Receptionist
Envisage Dental UK —Southend-on-Sea
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Paid training
- Referral programme
Quick apply
10d
PCN Patient Support and Care Coordination Officer
Grays PCN —Grays
- £26,000 a year
- Part-time
- GP surgery experience
- IT
- In-person
- Free parking
Quick apply
4d

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Patient Support Associate

TFP Fertility -
Chelmsford

Quick apply

Job details

Full-time
1 day ago

Benefits

Free parking
Company pension

Qualifications

Microsoft Office
IT
Communication skills
Time management

Full job description

We at TFP, are looking for brilliant minds and passionate hearts to help us shape the future of fertility. We are one of the largest fertility service providers in Europe operating our IVF clinics and egg/sperm freezing banks in the UK and Poland. We have embarked on the mission to use technology to provide patients with a memorable best-in-class fertility journey that leads to the best outcome starting a family!

At TFP, we offer all our patients the care, understanding and expertise that help to bring dreams to life. We are passionate about what we do, which reflects our commitment to creating lives and changing lives.

Science research and innovation are key to how we work and have led to us pioneering fertility treatment for more than 35 years. Many of our clinicians are internationally renowned specialists and we regularly share knowledge across our clinics to further improve our success. Join us at TFP Fertility, where your passion and expertise can contribute to our legacy of excellence.

The Role:
Are you passionate about delivering exceptional customer service? Could you help support our patients along every step of their journey? We’d love to hear from you. We’re looking for someone to join our amazing Patient Support team, providing exceptional customer care and an efficient administration service for all our patients.

Your focus in this role will be providing first class customer experience at our TFP Fertility Clinic. Working as part of a close-knit team, you will be the central point for our patients, staff and visitors, handling a broad range of enquiries in person, by telephone and email.

You’ll assist patients with a broad range of queries including funding, appointments, test results and the different steps they’ll be taking along the fertility journey. You’ll work closely with our satellite services, local NHS Consultants and any other related organisations to help answer their queries promptly and efficiently.

We’re passionate about helping our teams to be at their best, so we’ll work with you to ensure you’re fully supported both personally and professionally. With opportunities to develop within your role in Patient Support, you’ll work to a programme to build your skills and experience.

This is a full-time position working 37.5 hours per week

There will be a weekend shift required on a rotational basis of 1:4

The Location:

Simply fertility was established in 2013, and due to the passion, expertise and reputation of our team, has already grown into a leading fertility clinic. Providing treatment to both NHS and private patients, Simply Fertility performs approximately 400 fresh cycles and 300 frozen cycles per year. Conveniently located on the outskirts of Chelmsford, adjacent to junction 17 of the A12, there is ample free parking for staff and patients at the front of the building.

Key Responsibilities:

Promptly and professionally managing initial enquiries via telephone/email within 24 hours of receipt.
Effective processing of all GP, consultant and self-referrals within 3 days.
Dealing with all satellite clinics and ensuring that communication is of a high standard to deliver a seamless patient pathway.
Explaining the processes to new patients and those seeking treatment.
Ensuring that patients’ records and correspondence are correctly filed.
To be conversant with the patient database for recording and maintaining patient information, including the appointment and invoicing system.
Ensuring that all communication with the patient is documented in the patient database.
Ensuring that money has been received for all appointments that require to be paid for in advance and follow up where necessary.
To carry out the scanning and allocating of patient notes, invoices and other paperwork, as required, into the computer system.

Qualifications and Experience:

Educated to Higher Level
Experience working in an administration role.
Experience working with patients / customers both face-to-face and over the telephone
Skills & competencies normally associated with relevant administration experience.
Proficient knowledge and experience of Microsoft Office Packages
Excellent keyboard/IT skills
Excellent oral and written communication skills and manner
Ability to communicate effectively with staff and patients over the telephone and face-to-face
Excellent time management skills
Commitment to delivering a high-quality patient experience.
Be comfortable asking for payments and taking payments from patients
High level of customer orientation
High level of resilience and empathy

Location: TFP Simply Fertility - Chelmsford

Salary: Competitive (Depending on experience)

Working Hours: 37.5

Shift times are 09.00-17.00

There will be a weekend shift required on a rotational basis of 1:4

Pension: Dual contribution pension scheme

Holiday Entitlement: 27 Days + Bank holidays (pro rata)

Quick apply

Refine Your Search

patient access occupations jobs in chelmsford, ess

Patient Support Associate

Receptionist and Support Technician

Complex Care Coordinator

Ward Clerk

Cancer Referral Specialist

Receptionist - Bank

Receptionist - maternity cover

Apprentice Appointments and ERS Administrator

Medical Receptionist/Care Navigator

Medical Secretary/Administrator

Patient Pathway Officer - Gastroenterology

Medical Receptionist

Medical Secretary

Rapid Diagnostic Centre Administrator

Bank Receptionist

Receptionist/Care Navigator

Better at Home Call Handler – (Friday & Saturday)

Care Coordinator

Treatment Coordinator & Receptionist

PCN Patient Support and Care Coordination Officer

I want to receive the latest job alerts for patient access occupations in chelmsford, ess

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