technical support occupations Work, Jobs in chelmsford, ess (with Salaries)

Field IT Support Technician (MSP)
Microminder —Chelmsford
- £25,000 - £35,000 a year
- Full-time
- Azure
- Customer service
- Windows
Quick apply
2d
Remote Software Support Technician
Clark Dental Equipment Systems Ltd —Wickford
- £21,000 - £23,500 a year
- Full-time
- Software troubleshooting
- Customer service
- In-person
Quick apply
17h
IT Support Analyst
TECNIQ —Witham
- £35,000 a year
- Overtime
- Computer networking
- IT
- In-person
- Free parking
Quick apply
7d
Inclusion Coach - Assistive Technology and AI Lead (Term Time)
Chelmsford College —Chelmsford
- Up to £23,763.96 a year
- Full-time
- Continuous improvement
7d
Helpdesk Administrator - Shifts
EQUANS —Chelmsford
- 12 hour shift
- Customer service
- Annual leave
- Employee assistance programme
Customer Support - ERP Software
Robosol Software UK Limited —Basildon
- £35,000 - £65,000 a year
- Full-time
- ERP systems
- Bachelor's degree
- In-person
- Free parking
Quick apply
IT Technician
The Tekk Group Ltd —Basildon
- £13.30 an hour
- Part-time
- Driving
- Travel
- Computer networking
Quick apply
1d
Technology Support Analyst (FTC)
Penguin Books Limited —Colchester
- Up to £34,000 a year
- Full-time
- Microsoft Office
- Computer networking
12d
1st Line IT Engineer
Solus Accident Repair Centres —Stansted
- £26,000 - £32,000 a year
- Full-time
- Employee discount
Saturday Studio Supervisor (Code Sensei)
Code Ninjas —Chelmsford
- £11 - £14 an hour
- Part-time
- Childcare
- No experience needed
- Supervising experience
- Store discount
- Flexitime
Quick apply
2d
Level 3 Support Technician
CST Training LTD —Bexley
- £28,000 - £35,000 a year
- AWS
- JavaScript
- Travel
Quick apply
17h
Senior Service Desk Analyst- Finance
ParentPay Group —Chelmsford
- Full-time
- Organisational skills
- School
Customer Services/Tech support
Newman Personnel, Recruitment Specialists —Bishop's Stortford
- £24,500 a year
- Communication skills
2d
Systems Support Analyst
WestonHomes —Hatfield Heath
- English
- Life insurance
Quick apply
13d
HELPDESK TEAM LEADER/MEMBER
Riviera Networks —Wickford North
- £26,000 - £36,000 a year
- Full-time
- CRM software
- Azure
- Management
Quick apply
1d
Digital Friend Volunteer
Age Well East – Colchester —Chelmsford
Quick apply
Application Support Analyst
Vanquis Banking Group —Chatham
- Azure
- APIs
- Annual leave
6d
IT Support Officer
Northchild Education (UK) Ltd —London
- £31,000 - £40,000 a year
- Weekend availability
- Azure
- Computer Science
- University
Quick apply
1d
Support Analyst
Enigen UK Ltd —Colchester
- £26,436.80 a year
- Hybrid work
- Oracle
- Customer service
- Organisational skills
- Free parking
- Employee assistance programme
Quick apply
1d
Technical Support and Office Admin
5Tel —Woodford Green
- Up to £28,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Employee discount
Quick apply
2d

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Field IT Support Technician (MSP)

Microminder
Chelmsford

Quick apply

Job details

Full-time
£25,000 - £35,000 a year
2 days ago

Qualifications

Microsoft Windows Server
Driving Licence
Azure
Customer service
Windows
Technical support
DHCP
VoIP
IT support
DNS
Communication skills
Active Directory

Full job description

Field IT Support Technician (MSP) | Chelmsford | £25,000–£35,000

Location: Chelmsford and surrounding areas
Job Type: Full-time, Permanent
Salary: £25,000 - £35,000 per annum, dependent on experience

About Microminder

For over 40 years, Microminder has been delivering trusted managed IT services to businesses across the UK and Republic of Ireland. As an established Managed Service Provider (MSP), we pride ourselves on providing exceptional customer service, technical expertise, and innovative technology solutions.

We are looking for an experienced and customer-focused Field IT Support Technician (MSP) to join our growing team. This is an excellent opportunity for a motivated IT professional who enjoys a mix of on-site support, installations, project work, and customer interaction.

The Role

As a Field IT Support Technician (MSP), you will be responsible for providing on-site and remote technical support to our clients, carrying out installations, resolving technical issues, and supporting IT projects. You will work closely with our Service Delivery Team to ensure clients receive an outstanding level of service and support.

The ideal candidate will have strong technical knowledge, excellent troubleshooting skills, and experience working within a Managed Service Provider (MSP) environment.

Key ResponsibilitiesService Delivery & Technical Support

Deliver professional on-site and remote IT support to clients.
Diagnose and resolve hardware, software, server, network, and Microsoft 365 issues.
Carry out maintenance visits, installations, upgrades, and equipment replacements.
Perform site surveys and provide recommendations for improvements.
Configure and deploy PCs, laptops, printers, networking equipment, and VoIP systems.
Ensure all work is completed to a high technical and professional standard.

Ticket & Documentation Management

Manage and update support tickets using our PSA/ticketing system.
Record all work accurately and maintain detailed service notes.
Keep client documentation up to date and accurate.
Ensure tickets are progressed efficiently and escalated where necessary.
Communicate regularly with clients regarding the status of their support requests.

Project Work

Assist with IT projects including infrastructure upgrades, migrations, deployments, and new client installations.
Support Microsoft 365 implementations and cloud-based solutions.
Work alongside internal teams to ensure successful project delivery.

Teamwork & Communication

Build strong relationships with clients and colleagues.
Follow schedules provided by the Service Delivery Manager and Service Coordinator.
Identify risks, issues, and opportunities for service improvement.
Adhere to company security policies and best practices.
Contribute positively to the team's success and development.

Essential Skills & Experience

Previous experience in a Field Service, IT Support, or MSP environment.
Strong troubleshooting and problem-solving skills.
Excellent customer service and communication skills.
Experience supporting Windows Server environments.
Strong knowledge of:
Active Directory
DHCP
DNS
Group Policy
File and Print Services
Experience supporting Windows desktop operating systems.
Good understanding of networking technologies and infrastructure.
Experience with Microsoft 365 administration and support.
Knowledge of VoIP telephony systems.
Experience using remote support and monitoring tools.
Strong hardware installation and troubleshooting skills.
Structured cabling experience with excellent cable management standards.
Ability to work independently and manage workload effectively.
Full UK Driving Licence.
Ability to pass a DBS check.

Desirable Skills & Experience

Experience working within the healthcare sector.
Knowledge of Digital X-Ray systems.
Experience with Microsoft Azure.
Experience using Datto PSA and RMM.
Experience with ShadowProtect backup solutions.
Experience supporting multi-site business environments.

Career Development

At Microminder, we believe in investing in our people. This role offers a clear progression path into Senior Engineer, Team Leader, Support Manager, Service Delivery Manager, and other leadership positions.

If you're passionate about technology, enjoy solving problems, and take pride in delivering exceptional customer service, we'd love to hear from you.

Apply today and become part of one of the UK's leading managed IT service providers.

Job Type: Full-time

Pay: £25,000.00-£35,000.00 per year

Ability to commute/relocate:

Chelmsford, Essex: reliably commute or plan to relocate before starting work (required)

Experience:

Technical support: 3 years (required)

Licence/Certification:

Driving Licence (required)

Work authorisation:

United Kingdom (required)

Willingness to travel:

75% (required)

Work Location: In person

Quick apply

Refine Your Search

technical support occupations jobs in chelmsford, ess

Field IT Support Technician (MSP)

Remote Software Support Technician

IT Support Analyst

Inclusion Coach - Assistive Technology and AI Lead (Term Time)

Helpdesk Administrator - Shifts

Customer Support - ERP Software

IT Technician

Technology Support Analyst (FTC)

1st Line IT Engineer

Saturday Studio Supervisor (Code Sensei)

Level 3 Support Technician

Senior Service Desk Analyst- Finance

Customer Services/Tech support

Systems Support Analyst

HELPDESK TEAM LEADER/MEMBER

Digital Friend Volunteer

Application Support Analyst

IT Support Officer

Support Analyst

Technical Support and Office Admin

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