Client services manager Work, Jobs in Chelmsford (with Salaries)

Customer Liaison Officer/ Project Coordinator.
Houghton Group —West Hanningfield
- £30,000 - £35,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Organisational skills
- Sick pay
Quick apply
2d
Contact Centre Shift Manager (Part time)
Pinnacle Group —Chelmsford
- £13,000 - £14,000 a year
- Part-time
- Microsoft Word
- Training & development
- Annual leave
- Employee assistance programme
Quick apply
12d
Business Development Manager
River Media Limited —Chelmsford
- £60,000 - £85,000 a year
- Full-time
- CRM software
- Sales
- Microsoft Office
Quick apply
4h
Client Manager
Marsh —Witham
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Communication skills
Client Manager - Corporate Insurance (Chelmsford)
Aon Corporation —Chelmsford
- Hybrid work
- Leadership
- Communication skills
Listings Manager
Command —Chelmsford
- £45,000 - £50,000 a year
- Mentoring
- Organisational skills
- IT
Quick apply
Senior Customer Service Advisor (Nights)
Pinnacle Group —Chelmsford
- £25,000 a year
- Night shift
- CRM software
- Mentoring
- Training & development
- Annual leave
- Employee assistance programme
Quick apply
10d
National Business Development Manager
4site Consulting Ltd —Colchester
- Up to £90,000 a year
- Full-time
- CRM software
- Sales
- Business development
- Annual leave
- Referral programme
Quick apply
BDM & Accounts Manager
Project Solver Ltd —Great Dunmow
- £40,000 - £50,000 a year
- Full-time
- Remote
- CRM software
- Salesforce
- Business development
- Free parking
- Sick pay
Quick apply
5d
Project Manager
Schawk UK Limited —Witham
- Organisational skills
- Budgeting
- Communication skills
Quick apply
13d
Sales accounts and business development managers
ALEEZAY LIMITED —Chelmsford
- £20.77 - £29.30 an hour
- Full-time
- CRM software
- Sales
- Salesforce
- Free parking
- Gym membership
Quick apply
Contact Centre Shift Manager (Full time)
Pinnacle Group —Chelmsford
- £25,000 - £27,000 a year
- Weekend availability
- Microsoft Word
- Training & development
- Annual leave
- Employee assistance programme
Quick apply
12d
Account Manager
Access 360 Ltd —Chelmsford
- From £35,000 a year
- Overtime
- Computer literacy
- Organisational skills
- Computer skills
- Annual leave
Quick apply
14d
Senior Account Manager – Direct Sales (Essex)
European Consumer Claims (ECC) —Maldon
- £24,500 - £120,000 a year
- Full-time
- Microsoft Powerpoint
- Computer literacy
- Salesforce
- Flexible schedule
Quick apply
Client Services Administrator
M S Webb & Company Limited —Chatham
- £28,000 - £32,000 a year
- Full-time
- Administrative experience
- Data entry
- In-person
Quick apply
3d
Client Services Manager
McBrides Accountants LLP —Bexley
- Team management
- Computer skills
- Training & development
8d
Skills Sales Manager (Apprenticeships)
Get Set UK 1 —Basildon
- £48,000 - £50,000 a year
- Sales
- Business development
- Leadership
Quick apply
Project Administrator
ARP Energy Services Ltd —Brentwood
- £24,000 - £30,000 a year
- Full-time
- Microsoft Outlook
- Administrative experience
- SharePoint
- Annual leave
Quick apply
22h
Business Development Manager - Asbestos
SOCOTEC UK & Ireland —Romford
- Full-time
- Remote
- CRM software
- Computer literacy
- Microsoft Office
- Employee assistance programme
- Employee discount
Quick apply
2d
Business Operations Coordinator
Neatwork Services Ltd —Rochford
- £15,000 - £25,000 a year
- Part-time
- In-person
- Communication skills
- Marketing
- Free parking
Quick apply

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Customer Liaison Officer/ Project Coordinator.

Houghton Group -
West Hanningfield

Quick apply

Job details

Full-time
£30,000 - £35,000 a year
2 days ago

Benefits

Company pension
Sick pay

Qualifications

Microsoft Word
Customer communication
Driving Licence
Microsoft Outlook
Stakeholder liaison
Microsoft Office Suite
Tenant engagement
Client services
Organisational skills
Customer support
Construction coordination
Customer interaction
Construction experience
Communication skills
Project progress tracking

Full job description

Company Overview

Houghton Group is a growing construction, electrical and renewable contractor delivering high-quality works across Essex and the surrounding counties. We work closely with local authorities, housing associations and commercial clients, providing planned maintenance, retrofit, electrical and renewable solutions.

As our Retrofit division continues to expand, we are looking to recruit an enthusiastic and customer-focused Customer Liaison Officer / Project Coordinator to support the successful delivery of our Delta Retrofit Programme.

This is a varied role that combines resident liaison with project coordinator and plays a key part in ensuring our projects run smoothly from planning through to completion.

The Role

As the Customer Liaison Officer (CLO), you will be the main point of contact for residents throughout their retrofit journey, helping to ensure they are fully informed, supported and confident throughout the programme.

Alongside your customer-facing responsibilities, you will provide vital administrative support to the project team, assisting with planning, coordination and communication to help maintain an organised and efficient delivery programme.

You will work closely with managers, supervisors, surveyors, engineers and clients, helping to coordinate appointments, resolve queries and support the overall delivery of the contract.

This is a pivotal role that requires excellent organisation, communication and people skills while working within a friendly, supportive and energetic team.

Benefits

Paid day off on your birthday.
Additional days holiday for loyalty
Discretionary sick pay.
Pension contributions.
Paid business mileage.
Regular opportunities for further training and personal development.
Biannual staff social events, including summer and Christmas gatherings

Customer Liaison

Act as the primary point of contact for residents throughout the project.
Arrange and coordinate Resident Profile Assessments.
Contact residents to arrange surveys, pre-start visits and installation appointments.
Provide residents with clear information before, during and after works.
Respond professionally to resident enquiries and concerns.
Resolve customer issues wherever possible or escalate where appropriate.
Carry out resident welfare checks where required.
Support customer satisfaction initiatives and gather resident feedback following completion of works.
Maintain positive relationships with residents throughout the programme.

Project Coordinator

Provide day-to-day administrative support to the Project Lead and wider delivery team.
Coordinate appointments and maintain project programmes.
Assist with planning engineers' diaries and site visits.
Update internal systems and project trackers.
Prepare project documentation and support contract reporting.
Support supervisors with site administration where required.
Assist with compiling customer information packs and project documentation.

Essential:

Excellent communication and customer service skills.
Strong organisational and administration skills.
Confident using Microsoft Office (Word, Excel & Outlook).
Ability to prioritise workloads.
Friendly, approachable and professional manner.
Full UK Driving Licence.

Desirable:

Experience within Social Housing.
Experience working within construction or retrofit projects.
Customer Liaison Officer experience.

At Houghton Group, we believe great projects are delivered through great communication, underpinned by integrity, ownership and commitment. This role is central to ensuring our residents receive an excellent experience while helping our teams deliver safely and to the highest standards. If you take ownership, act with integrity and are committed to doing a great job, we'd love to hear from you.

Pay: £30,000.00-£35,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

client services manager jobs in chelmsford

Customer Liaison Officer/ Project Coordinator.

Contact Centre Shift Manager (Part time)

Business Development Manager

Client Manager

Client Manager - Corporate Insurance (Chelmsford)

Listings Manager

Senior Customer Service Advisor (Nights)

National Business Development Manager

BDM & Accounts Manager

Project Manager

Sales accounts and business development managers

Contact Centre Shift Manager (Full time)

Account Manager

Senior Account Manager – Direct Sales (Essex)

Client Services Administrator

Client Services Manager

Skills Sales Manager (Apprenticeships)

Project Administrator

Business Development Manager - Asbestos

Business Operations Coordinator

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