Survey manager Work, Jobs in Chelmsford (with Salaries)

Mortgage Operations Manager
Active Mortgages —Chelmsford
- Up to £50,000 a year
- Full-time
- Hybrid work
- Management
- Free parking
- Work from home
Quick apply
8d
Senior Administrator - Part Time Role
Full Circle Compliance Ltd —Chelmsford
- £14,300 - £15,500 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Health & wellbeing programme
Quick apply
9d
Flooring Estimator/Client Support Project Manager (vinyl, cap and cove)
Athena Flooring Contracts Ltd —Braintree
- Full-time
- Project management
- Travel
- IT
Quick apply
Business Development Manager
Secure-Ops Events Ltd —Ware
- £45,000 - £50,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
Quick apply
7h
Consumer Insight and Experience Manager
Cancer Research UK —London
- £39,000 - £44,000 a year
- Full-time
- Microsoft Powerpoint
- Data analysis skills
- Project management
10d
Conference and Banqueting Manager
Marriott International, Inc —Watton at Stone
- Full-time
- Hotel
- Travel
- Resort
- Employee discount
Project Manager
QinetiQ —Shoeburyness
- £50,400 - £56,000 a year
- Full-time
- PMP
- Project management
- Contracts
MINI Brand Manager
Sytner MINI Harold Wood —Harold Wood
- Full-time
- Leadership
- Retail sales
9d
Resident Liaison Manager
Wates —Dartford
- Customer service
- Maintenance
- Microsoft Office
8d
Electrical Manager
Cream M&E Solutions —Chelmsford
- £40,000 - £50,000 a year
- Full-time
- Hybrid work
- Supervising experience
- Organisational skills
- Leadership
Quick apply
Trainee Small Works Estimator
PFS Group —Southend-on-Sea
- £26,436 a year
- Full-time
- Driving
- Travel
- Typing
- Referral programme
Quick apply
9d
Consumer Insight Manager - Sport
Entain —London
- Full-time
- Hybrid work
- AI
Hard FM Project Manager
Sodexo —Colchester
- Up to £49,500 a year
- Full-time
- Microsoft Word
- Microsoft Office
- Project management
- Employee assistance programme
- Employee discount
Quick apply
8d
Contract Delivery Manager
Aaron Services —London
- £45,000 - £50,000 a year
- Full-time
- Management
- Microsoft Office
- Project management
- Annual leave
- Employee assistance programme
11d
Superintendent - MRI Service
Mid and South Essex NHS Foundation Trust —Chelmsford
- £57,528 a year
- Full-time
1d
Asset Data Manager
Tranquille Care Ltd —Greenwich
- £50,000 - £57,600 a year
- Full-time
- Hybrid work
- Data analysis skills
- Analysis skills
- Presentation skills
Quick apply
3d
Employability and Graduate Outcomes – Officer / Team Member
Results Co —Dagenham
- £26,000 - £28,000 a year
- Weekend availability
- Customer service
- Administrative experience
- Bachelor's degree
Quick apply
11d
Home Adaptations Officer
Colchester City Council —Colchester
- £39,321 - £44,039 a year
- Full-time
- Master's degree
- Bachelor's degree
- Organisational skills
- Annual leave
- Employee assistance programme
Utility Service Coordinator
M Group —Dartford
- Annual leave
- Employee assistance programme
Project Manager
Addison —Harlow
- Project management
- IT

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Mortgage Operations Manager

Active Mortgages -
Chelmsford

Quick apply

Job details

Full-time
Up to £50,000 a year
8 days ago

Benefits

Free parking
Casual dress
Company pension
Work from home
Company events
On-site parking

Qualifications

Management

Full job description

Active Mortgages is an established, profitable mortgage brokerage supporting self-employed professionals and business owners.

The business is busy and growing. We are now at the stage where strong operational leadership, tighter systems, and consistent standards matter more than simply doing more volume.

This role exists to bring structure, accountability, and calm control to the day-to-day running of the business.

The Role

As Mortgage Operations Manager, you take ownership of the internal operation.

You do not generate leads and you are not required to write mortgages day to day.

Your role is to ensure the business runs properly.

You lead advisers and client services, oversee systems and compliance, improve processes, and make sure no clients, cases, or commercial opportunities are missed.

You report directly to the Managing Director and act as the internal operational lead for how the business performs.

Key Responsibilities

Operational Control

Own the day-to-day mortgage operation
Ensure cases progress efficiently with no stagnation
Identify and fix process gaps early
Improve workflows, handovers, and internal standards

Adviser Oversight & Performance

Day-to-day management of employed advisers
Oversight and support of self-employed advisers
Ensure advisers follow agreed processes and timelines
Monitor conversion, case quality, protection penetration, reviews, and retention
Address performance issues calmly, professionally, and early

Commercial Outcomes

Ensure leads are followed up correctly and converted efficiently
Plug revenue leakage across protection, solicitors, surveys, and insurance
Improve lead-to-application and application-to-completion performance
Maximise the lifetime value of clients once they enter the business

Client Services Leadership

Ensure client communication standards are consistently met
Protect the end-to-end client journey from application through review
Reduce missed reviews, poor follow-up, and preventable revenue loss

Compliance & Risk

Act as the operational point of contact with the compliance firm
Ensure files, systems, and processes remain compliant
Identify risks early and address them properly

Systems & Data Accuracy

Ensure ACRE and Active CRM reflect reality at all times
No stuck cases, no stale leads, no unclear ownership
Use data to drive improvements, not reporting for reporting’s sake

Continuous Improvement

Review operational performance monthly
Improve consistency, efficiency, and outcomes
Build systems that work without founder involvement

Who This Role Is For

This role suits someone who:

Has strong experience in mortgage operations
Has managed advisers, admin teams, or whole offices
Enjoys improving systems, standards, and outcomes
Is commercially aware without being sales-driven
Is confident holding people accountable
Takes pride in running things properly

You are likely coming from an Operations Manager, Office Manager, Mortgage Manager, or Senior Mortgage Operations role within a brokerage or network.

What This Role Is Not

Not a sales manager role
Not a marketing or business development role
Not a stepping stone to self-employment
Not a player-manager adviser position

This is an operational manager role.

Experience & Location

Mortgage industry experience essential
CeMAP preferred (or strong operational mortgage background)
Previous management experience required
Office-first role in Chelmsford
Hybrid working available once fully embedded in the business(The current team typically works two days per week from home)
Full-time, permanent position

Why This Role Exists

The business works.

This role makes it work better.

Job Type: Full-time

Pay: Up to £50,000.00 per year

Benefits:

Casual dress
Company events
Company pension
Free parking
On-site parking
Work from home

Ability to commute/relocate:

Chelmsford CM2 6XW: reliably commute or plan to relocate before starting work (required)

Licence/Certification:

CeMap or equivalent certificate (required)

Work Location: Hybrid remote in Chelmsford CM2 6XW

Quick apply

Refine Your Search

survey manager jobs in chelmsford

Mortgage Operations Manager

Senior Administrator - Part Time Role

Flooring Estimator/Client Support Project Manager (vinyl, cap and cove)

Business Development Manager

Consumer Insight and Experience Manager

Conference and Banqueting Manager

Project Manager

MINI Brand Manager

Resident Liaison Manager

Electrical Manager

Trainee Small Works Estimator

Consumer Insight Manager - Sport

Hard FM Project Manager

Contract Delivery Manager

Superintendent - MRI Service

Asset Data Manager

Employability and Graduate Outcomes – Officer / Team Member

Home Adaptations Officer

Utility Service Coordinator

Project Manager

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