Administrative officer Work, Jobs in Chelmsley Wood, Wmd (with Salaries)

Administration Officer
Civic Recruitment Limited —Solihull
- £17.75 an hour
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
12d
Enrolment Officer
Birmingham City University —Birmingham
- £35,331 - £39,002 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Customer service
5d
OIE Project Support Officer
Birmingham City University —Birmingham
- £38,050 - £44,131 a year
- Full-time
- Hybrid work
- Microsoft Office
- Administrative experience
- University
11d
Medical Records Officer
Circle Health Group —Coventry
- Up to £24,947 a year
- Full-time
- Hospital
- Administrative experience
- Organisational skills
- Employee discount
- Life insurance
Regional Service Administrator
Royal College of Nursing —Birmingham
- £30,828 - £34,800 a year
- Full-time
- Hybrid work
- Customer service
- Administrative experience
- Annual leave
2d
Administrative Officer in the Personal Insolvency Team
Insolvency Service —Birmingham
- £26,670 a year
- Part-time
- Hybrid work
- Microsoft Outlook
- Microsoft Office
- Presentation skills
- Annual leave
- Employee assistance programme
10d
Go Abroad Officer
Birmingham City University —Birmingham
- £32,006 - £35,331 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Administrative experience
11d
Outreach Events Assistant - External Relations - 107600 - Grade 5
University of Birmingham —Birmingham
- £30,062 - £35,883 a year
- Weekend availability
- Microsoft Powerpoint
- Project management
- University
- Annual leave
- Sick pay
13d
Administrative Support Officer
Civic Recruitment Limited —Redditch
- £16.51 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Office Administrator
Expectations UK —Birmingham
- £25,000 - £26,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- Data entry
Quick apply
RBC Enterprise Officer
Birmingham City University —Birmingham
- £35,331 - £39,002 a year
- Full-time
- Hybrid work
- Oracle
- Microsoft Office
- Administrative experience
13d
Quality Administrator
Aston University —Birmingham
- £27,319 - £29,588 a year
- Part-time
- Hybrid work
- Microsoft Excel
- Administrative experience
- University
- Annual leave
2d
Digital Forensics Apprentice
West Midlands Police —Birmingham
- Weekend availability
- Bachelor's degree
- Annual leave
- Employee assistance programme
Executive Assistant
NetWatch Global —Birmingham
- Up to £27,500 a year
- Full-time
- English
- Microsoft Office
- Administrative experience
- Flexitime
Quick apply
6d
Security Co-Ordinator
SWFT Clinical Services Ltd —Warwick
- £30,462.80 a year
- Part-time
- Microsoft Office
- Organisational skills
- Contracts
- Employee assistance programme
- Employee discount
9d
OIE Performance and Data Officer
Birmingham City University —Birmingham
- £38,050 - £44,131 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Data analysis skills
- Administrative experience
11d
Housing Officer - days
Cromwood Housing —Tamworth
- £13.12 an hour
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health & wellbeing programme
- Annual leave
Quick apply
6d
Administration Officer
SELECT SERVICES —Wolverhampton
- £8,112 - £12,500 a year
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Employee discount
Quick apply
13d
Membership Support Officer
National Association of Funeral Directors —Solihull
- £21,000 a year
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Free parking
Quick apply
11d
Executive Administrative Support Officer
YMCA Heart of England —Birmingham
- £23,200 - £25,000 a year
- Full-time
- Preschool
Quick apply

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Administration Officer

Civic Recruitment Limited
Solihull

Quick apply

Job details

Full-time
£17.75 an hour
12 days ago

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Microsoft Office
Administrative experience
Organisational skills
NVQ
Business
BTEC
Communication skills
Office experience

Full job description

3 months contract with a Local Authority

Job Title: Administration Officer

Job Purpose

To support the Quality Monitoring and Commissioning function by reviewing and processing quality concern referrals submitted by social workers and other professionals. The postholder will use electronic case management systems, including Liquid Logic (LAS), to assess referrals against established quality standards and checklists, ensuring all required information is present before progressing cases for investigation.

The role requires excellent attention to detail, sound judgement, strong administrative skills, and the ability to work accurately within established procedures while identifying when concerns need to be escalated.

Key Responsibilities

Quality Concern Administration

Review quality concern referrals received from social workers and other professionals.
Assess referrals against agreed quality assurance checklists and procedures.
Determine whether referrals contain sufficient information to be progressed to a Quality Monitoring Officer for investigation.
Return incomplete referrals for further information where necessary.
Escalate complex or urgent concerns appropriately in line with procedures.

System and Data Management

Use Liquid Logic (LAS) and other electronic systems to access, review, update, and maintain records.
Accurately input, update, and manage information within council databases and systems.
Ensure records are maintained in accordance with data protection and information governance requirements.
Produce routine reports and administrative information as required.

Customer Service and Communication

Respond to enquiries from internal and external stakeholders via telephone, email, and written correspondence.
Liaise effectively with social workers, quality monitoring staff, providers, and other professionals.
Communicate professionally and clearly when requesting additional information or clarifications.

Administrative Support

Provide comprehensive administrative support to the Commissioning and Quality Monitoring teams.
Maintain accurate electronic and manual filing systems.
Assist with the monitoring and tracking of referrals and quality concerns.
Support service improvements by identifying recurring issues or procedural gaps.

Compliance and Information Governance

Handle sensitive and confidential information appropriately.
Ensure compliance with safeguarding, data protection, and council policies.
Follow established procedures and maintain accurate audit trails.

Essential Experience

Previous administrative experience in a busy office environment.
Experience working with electronic case management systems or databases.
Experience reviewing information for accuracy and completeness.
Experience dealing with a range of internal and external stakeholders.
Experience handling confidential and sensitive information.
Experience using Microsoft Office applications, including Word, Excel, Outlook, and Teams.

Desirable Experience

Experience within Adult Social Care, Local Government, Health, or Public Sector services.
Experience using Liquid Logic (LAS).
Experience within commissioning, quality monitoring, safeguarding, or contract administration functions.

Essential Qualifications

4 GCSEs (or equivalent), including English and Mathematics at Grade C/Level 4 or above; or equivalent relevant administrative experience.

Desirable Qualifications

NVQ Level 3 in Business Administration.
BTEC National Certificate.
HNC or equivalent qualification in Business Administration or a related discipline.

Essential Skills and Competencies

Excellent attention to detail and accuracy.
Ability to review information and identify missing, inconsistent, or incomplete data.
Strong organisational and workload management skills.
Ability to follow established processes and procedures consistently.
Sound judgement and a high degree of common sense.
Excellent verbal and written communication skills.
Ability to work independently and use initiative.
Strong problem-solving skills.
Ability to identify when issues require escalation.
Competent use of electronic systems and databases.
Proficiency in Microsoft Office applications.

Personal Attributes

The successful candidate will be:

Sharp, articulate, and professional.
Methodical and process-driven.
Reliable and accountable.
Calm under pressure.
Adaptable and flexible.
Committed to delivering high standards of accuracy and customer service.
Able to maintain confidentiality and professionalism at all times.

Additional Information

Location: Solihull.
Working Pattern: Monday to Friday, 37 hours per week.
Hybrid Working: One day per week based at the Council House, Solihull; remaining days working remotely subject to service requirements.
Pay Rate: £17.75/ per hour UMB.
The postholder will be required to comply with safeguarding, data protection, information governance, equality, diversity, inclusion, and health & safety policies.
The role requires the ability to work independently while recognising when support, advice, or escalation is required.
Commitment to maintaining confidentiality when handling sensitive information is essential.
Payment: Bi-weekly payment schedule
Start Date: Immediate start available
Closing Date: soon (early applications encouraged)

GCSC

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Refine Your Search

administrative officer jobs in chelmsley wood, wmd

Administration Officer

Enrolment Officer

OIE Project Support Officer

Medical Records Officer

Regional Service Administrator

Administrative Officer in the Personal Insolvency Team

Go Abroad Officer

Outreach Events Assistant - External Relations - 107600 - Grade 5

Administrative Support Officer

Office Administrator

RBC Enterprise Officer

Quality Administrator

Digital Forensics Apprentice

Executive Assistant

Security Co-Ordinator

OIE Performance and Data Officer

Housing Officer - days

Administration Officer

Membership Support Officer

Executive Administrative Support Officer

I want to receive the latest job alerts for administrative officer in chelmsley wood, wmd

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