Customer experience specialist Work, Jobs in Cheltenham, Gls (with Salaries)

Out-of-Hours Response Coordinator.
Adiuvo —Cheltenham
- From £12.71 an hour
- Part-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- English
- Health & wellbeing programme
- Flexitime
Quick apply
2d
Customer Service Advisor
Astor Bannerman (Medical) —Cheltenham
- £26,000 - £27,000 a year
- Full-time
- Salesforce
- Analysis skills
- Organisational skills
- Free parking
- Referral programme
Quick apply
3d
Travel Consultant
Miles Morgan Travel —Stroud
- From £25,000 a year
- Full-time
- Customer service
- In-person
- Communication skills
- Employee discount
Quick apply
Service Delivery Specialist
QA Limited —Cheltenham
- AI
- Annual leave
- Employee assistance programme
Service Delivery Specialist
QA —Cheltenham
- AI
- Annual leave
- Employee assistance programme
Customer Service Specialist Stoenhouse
SGS —Stonehouse
- £13 - £16 an hour
- Microsoft Excel
- Microsoft Outlook
- Customer service
Process Development Technologist (Food Manufacturing)
Four Anjels Ltd —Cheltenham
- Up to £28,000 a year
- Full-time
- Sales
- Customer service
- English
- Free parking
- Health & wellbeing programme
Quick apply
14d
Customer Assistant
Lidl —Cheltenham
- £13.45 - £14.45 an hour
- Part-time
- Customer service
- Bakery
- Store discount
- Employee discount
4d
Oven cleaner
Oven Support England LTD —Gloucester
- Up to £35,000 a year
- Overtime
- Customer service
- Maintenance
- No experience needed
Quick apply
Roadshow Jewellery Buyer
Oodles Precious Metals ltd —Cheltenham
- £30,000 - £80,000 a year
- Full-time
- Analysis skills
- Bachelor's degree
- Driving
- Profit sharing
Quick apply
11d
Marketing Assistant
Cotswold Farm Park —Cheltenham
- £13.50 an hour
- Weekend availability
- Sales
- English
- Project management
- Free parking
- Employee discount
Quick apply
15h
Production & Warehouse Supervisor
elix sourcing solutions —Gloucester
- £40,000 - £50,000 a year
- Monday to Friday
- Warehouse experience
- Leadership
Customer Services Specialist
Yokohama TWS —Lydney
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
2d
Customer Service Specialist
Amcor —Evesham
- Full-time
- Microsoft Excel
- Salesforce
- English
Supply Chain Senior Specialist
Northrop Grumman —Cheltenham
- £47,400 - £58,000 a year
- Hybrid work
- No degree
- Travel
- Contracts
Assistant Manager
Miles Morgan Travel —Gloucester
- From £26,500 a year
- Full-time
- Sales
- Customer service
- Supervising experience
Quick apply
Content Marketing Specialist
Southco —Worcester
- From £32,000 a year
- Full-time
- Marketing
- Social media management
- English
- Life insurance
- Sick pay
Quick apply
9d
Risk & Compliance Manager (FCA)
Automotive Compliance Ltd —Gloucester
- £37,500 - £40,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Life insurance
Quick apply
10d
Inclusive Employment Team Manager
Gloucestershire County Council —Gloucester
- £48,226 - £51,356 a year
- Hybrid work
- English
- Annual leave
- Employee assistance programme
7d
Post Office Specialist
OurCoop —Cheltenham
- £12.75 an hour
- Part-time
- Sales
- IT
- Cash handling
- Annual leave
- Employee discount
Quick apply
4d

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customer experience specialist jobs near cheltenham, gls

Out-of-Hours Response Coordinator.

Adiuvo
Cheltenham

Quick apply

Job details

Permanent | Part-time
From £12.71 an hour
2 days ago

Benefits

Casual dress
Health & wellbeing programme
Cycle to work scheme
Flexitime
Company pension
Work from home
Company events
Bereavement leave
Sick pay

Qualifications

Microsoft Word
Microsoft Outlook
GCSE
English
A Level

Full job description

About us

Adiuvo is the UK and Ireland's only specialist out-of-hours emergency call handling service for the property management industry. We look after 1 million+ properties on behalf of our clients and when something goes wrong out of hours, we're the team that responds. In May 2026, we've been named Service Provider of the Year at the ACE Awards for 3 years running and its recognition the whole team has earned.

Real calls. Real consequences. Real decisions.

Visit our website to find out more www.adiuvo.org.uk

What the role involves

You'll be the first point of contact for residents, property managers and building staff calling about emergency maintenance issues outside office hours. Anything from a lift breaking down to a heating failure affecting an entire block to a flood in a communal area.
Your job is to listen, triage what's happening, decide what needs to happen next and own it through to resolution.
You'll join our team as an Out - of - Hours Response Coordinator, because that's exactly what you'll be.
Initially, you'll focus on taking inbound calls and logging tickets on our system. As your knowledge and confidence grow, you'll move into making decisions, instructing contractors and managing live situations through to resolution.
Within 12 months, you'll be fully actioning tickets end-to-end. No two shifts are the same and you'll be trusted to handle whatever issues present.
You'll work closely with colleagues across the UK, Ireland and our fantastic team in Bangalore, India.

What we're looking for: You don't need a background in property, we'll teach you everything you need to know. What matters more is that you're calm under pressure, clear in how you communicate and the kind of person who takes ownership of a problem and sees it through to completion. You'll be expected to make real decisions, sometimes quickly, sometimes with limited information and to be able to stand behind them. You'll be working remotely for the most part, mostly evenings and weekends, so you need to be comfortable working independently and staying focused when things get busy.

Specifically, we'd love to hear from you if you:

Are a confident, clear communicator on the phone and in writing?
Can you stay composed when a caller is stressed or the situation is urgent?
Can you make sound decisions under pressure and take responsibility for the outcome?
Do you have good attention to detail and take pride in doing things properly?
Are you reliable, self-motivated and comfortable working independently?
Do you have some experience in a customer-facing or call handling roles? (Useful but not essential)

What we offer

A fully remote role for the most part with structured training and real support from day one , including occasional in-office or team training days as part of your development
A clear progression pathway, starting with call handling and triage, moving through to full end-to-end ticket ownership, with the knowledge and competence of an out-of-hours property manager

Start date/Training: July 17th - July 31st - further detail will be supplied to successful candidates.

Application Process:

1. Apply via indeed and submit your CV.

2. All applicants must complete the Test Gorilla Assessment. (Please complete this as soon as possible, takes approx 39 minutes and best completed on laptop or desktop) https://app.testgorilla.com/s/vrazo5ek

3.Successful candidates will then be invited to a competency based interview

Shift Patterns Available:

Job Types: Part-time, Permanent

Pay: From £12.71 per hour

Benefits:

Bereavement leave
Casual dress
Company events
Company pension
Cycle to work scheme
Flexitime
Health & wellbeing programme
Sick pay
Work from home

Work Location: Hybrid remote in Cheltenham GL50 1TA

Quick apply

Refine Your Search

customer experience specialist jobs in cheltenham, gls

Out-of-Hours Response Coordinator.

Customer Service Advisor

Travel Consultant

Service Delivery Specialist

Service Delivery Specialist

Customer Service Specialist Stoenhouse

Process Development Technologist (Food Manufacturing)

Customer Assistant

Oven cleaner

Roadshow Jewellery Buyer

Marketing Assistant

Production & Warehouse Supervisor

Customer Services Specialist

Customer Service Specialist

Supply Chain Senior Specialist

Assistant Manager

Content Marketing Specialist

Risk & Compliance Manager (FCA)

Inclusive Employment Team Manager

Post Office Specialist

I want to receive the latest job alerts for customer experience specialist in cheltenham, gls

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