Customer relations manager Work, Jobs in Cheltenham, Gls (with Salaries)

ER Manager
Helping Hands —Alcester
- Up to £65,000 a year
- Analysis skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Internal Sales Manager
PACE Networks —Cirencester
- £40,000 - £42,000 a year
- Full-time
- Microsoft Excel
- Sales
- Customer service
- Free parking
- Profit sharing
Quick apply
4d
Risk & Compliance Manager (FCA)
Automotive Compliance Ltd —Gloucester
- £37,500 - £40,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Life insurance
Quick apply
12d
Customer Service & Sales Advisor
Baylis —Gloucester
- Up to £41,000 a year
- Weekend availability
- Customer service
- In-person
- Retail sales
- Employee discount
Quick apply
9d
HR Advisor
Mears Group —Brockworth
- Up to £35,000 a year
- Monday to Friday
- Microsoft Word
- Microsoft Excel
- Human resources
- Employee assistance programme
- Sick pay
Customer and Trading Manager - Convenience
Sainsbury's —Cheltenham
- From £31,700 a year
- Management
- Customer service
- Leadership
- Employee discount
Employee Relations Advisor
National Star —Cheltenham
- £35,000 - £38,000 a year
- Full-time
- Communication skills
Quick apply
10d
Director, Regional Business Development
VSE Careers —Lydney
- Full-time
- Management
- Sales
- Customer service
Production Team Leader
JVM Castings (Worcester) Ltd —Worcester
- From £36,000 a year
- Full-time
- Management
- Supervising experience
- In-person
- Free parking
- Life insurance
Quick apply
Assistant Restaurant Manager
The Lakes By Yoo —Lechlade
- From £35,000 a year
- Weekend availability
- Hospitality
- Bar
- Customer service
- Employee discount
Quick apply
Onsite Coordinator
Genmed.me Limited —Gloucester
- £26,000 a year
- Full-time
- Microsoft Excel
- Customer service
- IT
- Annual leave
- Sick pay
Quick apply
5d
Customer Service Specialist
Amcor —Evesham
- Full-time
- Microsoft Excel
- Salesforce
- English
Service Quality Specialist
Dick Lovett —Tewkesbury
- Full-time
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
2d
Fire Risk Assessor
A&E Fire & Security —Cheltenham
- Part-time
- Microsoft Outlook
Human Resources Manager
Worcestershire County Cricket Club —Worcester
- £40,000 a year
- Part-time
- Human resources
- Negotiation
- Free parking
- Annual leave
Quick apply
Service Manager
Heart of England Mencap —Evesham
- £15 an hour
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Computer literacy
- Annual leave
- Referral programme
Quick apply
Trainee Engineer
A&E Fire & Security —Cheltenham
- Overtime
- Power tools
Chef Manager
Miquill —Burford
- £18 an hour
- No weekends
- Culinary experience
- Cooking
- School
Commercial Debt Strategic Advisor
Ecotricity —Stroud
- Hybrid work
- Microsoft Office
- Analysis skills
- Communication skills
- Employee discount
5d
Store Manager
Mountain Warehouse —Cirencester
- Full-time
- Customer service
- Merchandising
- Retail management
- Annual leave
- Employee assistance programme
Quick apply

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customer relations manager jobs near cheltenham, gls

ER Manager

Helping Hands -
Alcester

Quick apply

Job details

Fixed term contract
Up to £65,000 a year

Benefits

Annual leave
Employee assistance programme

Qualifications

Change management
Analysis skills
Communication skills

Full job description

Extraordinary Care. Extraordinary Culture. Extraordinary Careers.

At Helping Hands, kindness is our foundation. From our first kitchen‑table beginnings to the thousands‑strong team we are today, we’re united by one belief: everyone deserves to live well in the place they call home. If you’re passionate about using your financial skills to support a purpose‑driven organisation and want a role where your work genuinely helps families receive exceptional care, there’s a place for you here.

As part of our growing People function, we’re looking for a highly capable Employee Relations (ER) Manager to lead a market‑leading ER service that protects our culture, strengthens capability and supports the business through effective, commercially minded ER expertise. You’ll bring strong technical knowledge, confidence in high‑risk case management and the ability to influence senior leaders, while shaping the future of ER within a fast‑paced, people‑first organisation.

We’re open to hiring someone on either a 6-month fixed-term contract or a permanent basis.

Salary : Up to £65,000 DOE

What You’ll do

Lead the ER strategy and deliver a high‑quality, business‑partnering service.
Manage complex and high‑risk ER cases, providing expert advice to senior leaders.
Build, lead and develop a high‑performing ER team.
Strengthen ER capability across line managers and leaders.
Maintain robust ER policies, processes and systems, using data to drive improvements.
Ensure ongoing compliance with employment legislation and manage organisational responses to change.
Develop strong internal and external relationships, including ACAS, legal advisers and unions.
Oversee ER KPIs, reporting and continuous improvement.
Manage ER budgets, legal spend and settlement agreements.

What You’ll Bring

Essential

Experienced, commercially minded ER leader from a fast‑paced, high‑volume, multi‑site environment.
Strong technical ER expertise including change, TUPE, tribunals, ACAS conciliation, settlement agreements and union engagement.
Proven ability to influence, challenge and coach senior leaders.
Skilled people leader with experience building high‑performing teams.
Strong analytical, problem‑solving and decision‑making capability.
Excellent communication and relationship‑building skills.
Highly organised, proactive and delivery‑focused.
Strong commercial acumen with a customer‑first approach.
Tech‑savvy, data‑driven and comfortable working with HR systems.
High levels of integrity, resilience and sound judgement.

Desirable

Change management experience.
Exposure to HR systems that support ER case tracking.
Experience working in regulated environments.
Multi‑sector experience.

Why Helping Hands

Be part of a growing national organisation with real purpose.
Genuine opportunities for career progression
25 days’ annual leave (rising to 26 after two years).
Blue Light Card discounts.
Employee assistance programme.
A workplace that celebrates diversity and champions inclusion — everyone is welcome.

At Helping Hands, we’re committed to building a diverse, inclusive community where everyone belongs. All applications are considered fairly in line with our Equality and Diversity Policy.

Quick apply

Refine Your Search

customer relations manager jobs in cheltenham, gls

ER Manager

Internal Sales Manager

Risk & Compliance Manager (FCA)

Customer Service & Sales Advisor

HR Advisor

Customer and Trading Manager - Convenience

Employee Relations Advisor

Director, Regional Business Development

Production Team Leader

Assistant Restaurant Manager

Onsite Coordinator

Customer Service Specialist

Service Quality Specialist

Fire Risk Assessor

Human Resources Manager

Service Manager

Trainee Engineer

Chef Manager

Commercial Debt Strategic Advisor

Store Manager

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