Service team member Work, Jobs in Cheltenham (with Salaries)

Assistant Head Housekeeper
Ellenborough Park Hotel —Cheltenham
- Up to £28,000 a year
- Weekend availability
- English
- Hotel
- Continuous improvement
- Free parking
- Employee discount
Quick apply
Retail Associate
TK Maxx —Cheltenham
- Part-time
- Customer service
- No experience needed
- Employee discount
8h
Retail Sales Assistant (Part-time)
Cavani —Cheltenham
- £10.85 - £12.71 an hour
- Part-time
- Customer service
- In-person
- Cash handling
- Employee discount
Quick apply
10d
Team Member
Everyman Media —Cheltenham
- £11.28 - £12.87 an hour
- Part-time
- Guest services
- Employee assistance programme
- Employee discount
Quick apply
12d
Store Assistant - 8 Hours - Sweaty Betty Cheltenham, England
Wolverine Worldwide —Cheltenham
- 8 hour shift
- Customer service
- Communication skills
- Flexible schedule
- Referral programme
2d
Sustainable Supply Chain Co-Ordinator (Graduate)
Commercial —Cheltenham
- £27,000 - £33,000 a year
- Full-time
- Hybrid work
- Bachelor's degree
- Business
- Communication skills
- Work from home
- Employee assistance programme
Quick apply
Team Member
Hollywoodbowlgroup —Cheltenham
- £12.71 - £13.21 an hour
- Part-time
- Bar
- Customer service
- Employee discount
3d
Retail Sales Assistant
Cavani —Cheltenham
- £10.85 - £12.71 an hour
- Weekend availability
- Customer service
- In-person
- Cash handling
- Store discount
- Employee discount
Quick apply
10d
Travel Sales Consultant
Trailfinders —Cheltenham
- £44,000 - £49,000 a year
- Full-time
- Sales
- Employee discount
- Sick pay
Receptionist
David Lloyd Clubs —Cheltenham
- Front desk
- Cleaning
- Guest services
- Employee discount
1d
Operations Assistant
David Lloyd Clubs —Cheltenham
- Customer service
- Guest services
- Communication skills
- Employee discount
1d
Team Member - Weekend
Hollywoodbowlgroup —Cheltenham
- £12.71 - £13.21 an hour
- Part-time
- Bar
- Customer service
- Employee discount
3d
Summer Intelligence Internships with GCHQ
GCHQ —Cheltenham
- £4,977 - £5,530 a month
- Seasonal
- Internship
- Annual leave
- Flexitime
3d
Advice Session Supervisor
North and West Gloucestershire Citizens Advice —Cheltenham
- £27,316 - £30,152 a year
- Part-time
- Research
- Supervising experience
- Mentoring
- Free parking
- Store discount
Quick apply
10d
Food and Beverage Assistant
David Lloyd Clubs —Cheltenham
- Hospitality
- Employee discount
2d
Customer Service Representative- Mira Showers
Kohler —Cheltenham
- From £26,212 a year
- Full-time
- CRM software
- Communication skills
Customer Service Representative (Part Time)
Kohler —Cheltenham
- £13,900 a year
- Part-time
- CRM software
- Communication skills
- Free parking
14d
Ground Floor Team Member
Premier Inn —Cheltenham
- Up to £13.06 an hour
- Weekend availability
- Serving
- Hotel
- Restaurant
- Employee discount
Quick apply
2h
People Operations Officer - Jockey Club Experiences
Levy —Cheltenham
- £30,000 a year
- Full-time
- Travel
- Human resources
- Recruiting
- Annual leave
Barista/All Rounder
Black gold cafe —Cheltenham
- From £12.71 an hour
- Part-time
- Serving
- Customer service
- Basic maths
- Employee discount
Quick apply
2d

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Assistant Head Housekeeper

Ellenborough Park Hotel -
Cheltenham

Quick apply

Job details

Permanent | Full-time
Up to £28,000 a year

Benefits

Free parking
On-site gym
Discounted or free food
Company pension
Employee discount
Referral programme
Sick pay
On-site parking

Qualifications

Hotel and accommodations experience
English
Housekeeping coordination
Hotel housekeeping department experience
Continuous improvement
Organisational skills
Training & development
Stocktaking
Leadership
Team motivation leadership
Communication skills
Time management
Hospitality management
Rota coordination

Full job description

Assistant Head Housekeeper

Ellenborough Park Hotel, Cheltenham

Salary: £28,000 per annum plus monthly service charge

Hours: 37.5 hours per week

Ellenborough Park is looking for an experienced and motivated Assistant Head Housekeeper to join our Housekeeping team at our luxury five-star hotel in the heart of the Cotswolds.

This is an exciting opportunity for an organised and hands-on housekeeping professional who takes pride in maintaining exceptional standards whilst leading and developing a dedicated team. Working closely with the Head Housekeeper, you will help ensure our guest bedrooms, public areas and back-of-house spaces consistently reflect the luxury experience our guests expect.

If you have a passion for hospitality, enjoy leading by example and thrive in a fast-paced environment, we'd love to hear from you.

The Role

As Assistant Head Housekeeper, you will support the day-to-day management of the Housekeeping department, ensuring the highest standards of cleanliness, presentation and guest satisfaction are achieved at all times.

You will assist with supervising the housekeeping team, planning daily workloads, monitoring quality standards, managing stock and helping to control departmental costs. You will also play an important role in coaching, training and developing team members to deliver consistently outstanding service.

This is a hands-on leadership role requiring excellent attention to detail, strong organisational skills and the ability to motivate a team whilst maintaining exceptional operational standards.

Working Hours

37.5 hours per week
Shifts between 9:00am and 9:00pm
Weekend working required on a rota basis
Additional hours available during busy periods

Key Responsibilities

Support the Head Housekeeper with the daily operation of the Housekeeping department.
Lead, motivate and supervise the housekeeping team to deliver exceptional standards.
Inspect guest bedrooms and public areas to ensure five-star presentation standards are maintained.
Respond promptly and professionally to guest feedback and requests.
Assist with rota planning and labour scheduling in line with business levels.
Help control departmental payroll, stock and operating costs.
Manage housekeeping stores and ensure appropriate stock levels of linen, cleaning products and guest amenities.
Carry out regular stock takes and maintain accurate records.
Support the recruitment, induction, training and ongoing development of team members.
Conduct quality checks and coach team members to maintain consistently high standards.
Ensure compliance with Health & Safety, Fire Safety and company policies.
Work closely with Maintenance to ensure guest room defects are reported and resolved promptly.
Support continuous improvement initiatives to enhance both the guest experience and departmental performance.

What We're Looking For

We're looking for someone who:

Has previous supervisory or management experience within a housekeeping department.
Experience within a four or five-star hotel would be an advantage, although we welcome applications from candidates with strong housekeeping leadership experience from other quality hospitality environments.
Leads by example with a hands-on approach.
Has exceptional attention to detail and takes pride in maintaining the highest standards.
Can motivate, coach and develop others.
Is highly organised with excellent time management skills.
Can remain calm and effective in a busy environment.
Has strong communication and problem-solving skills.
Is confident using hotel IT systems and Microsoft Office.
Has a flexible approach to working hours, including weekends and bank holidays.

What We Offer

Competitive salary of £28,000 per annum
Monthly non-contractual service charge payments
28 days' holiday including bank holidays (pro rata for part-time team members)
Ongoing training, development and genuine opportunities for career progression within Ellenborough Park and the Michels & Taylor hotel portfolio
Staff accommodation rates from £100 B&B and 25% discount on food and drink across Pride of Britain Hotels
Generous discounts across Michels & Taylor hotels, including accommodation from £45 B&B and up to 50% off food and drink
Friends and family rates at Ellenborough Park and selected Michels & Taylor hotels
Discounts on spa treatments and products
Complimentary meals whilst on duty
Free on-site parking
Free use of the on-site gym
Long Service Awards
Regular team social events
Refer a Friend scheme with rewards of up to £200

Why Join Ellenborough Park?

Ellenborough Park is one of the UK's most prestigious independent luxury hotels, where every team member plays an important part in delivering memorable guest experiences.

You'll join a supportive management team that values your ideas, invests in your development and provides genuine opportunities to grow your career within our hotel.

If you're passionate about leading people, maintaining exceptional standards and delivering luxury hospitality, we'd love to hear from you.

Apply today and take the next step in your housekeeping management career with Ellenborough Park.

Pay: Up to £28,000.00 per year

Benefits:

Company pension
Discounted or free food
Employee discount
Free parking
On-site gym
On-site parking
Referral programme
Sick pay

Language:

English (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

service team member jobs in cheltenham

Assistant Head Housekeeper

Retail Associate

Retail Sales Assistant (Part-time)

Team Member

Store Assistant - 8 Hours - Sweaty Betty Cheltenham, England

Sustainable Supply Chain Co-Ordinator (Graduate)

Team Member

Retail Sales Assistant

Travel Sales Consultant

Receptionist

Operations Assistant

Team Member - Weekend

Summer Intelligence Internships with GCHQ

Advice Session Supervisor

Food and Beverage Assistant

Customer Service Representative- Mira Showers

Customer Service Representative (Part Time)

Ground Floor Team Member

People Operations Officer - Jockey Club Experiences

Barista/All Rounder

I want to receive the latest job alerts for service team member in cheltenham

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