customer consultant Work, Jobs in chepstow (with Salaries)

Reservations Consultant
Portland Brown —Bristol
- Up to £27,000 a year
- Customer service
Compliance Officer
BRC Jobs —Cardiff
- £45,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Analysis skills
Quick apply
Beauty Consultant
Sisley Paris —Bristol
- Part-time
- Bilingual
- Sales
- Social media management
Quick apply
Implementation Consultant
Clue Software —Bristol
- £50,000 - £65,000 a year
- Hybrid work
- SQL
- Project management
Property Consultant
Lifestyle Property Services —Bristol
- £21,000 - £26,500 a year
- Full-time
- No experience needed
- In-person
Quick apply
Membership Consultant
Viewpoint Fitness —North Somerset
- £12.71 an hour
- Part-time
- Sales
- Customer service
- Administrative experience
- Employee discount
- Gym membership
Quick apply
5d
Membership Consultant
The Celtic Collection —Newport
- Part-time
- Microsoft Word
- Microsoft Excel
- Sales
- Employee discount
Recruitment Consultant
SUEZ —Weston-super-Mare
- £35,000 - £37,500 a year
- Full-time
- Hybrid work
8d
Formal Wear Sales Consultant
Dyfed Menswear —Bristol
- From £12.71 an hour
- Weekend availability
- Bilingual
- Microsoft Word
- Microsoft Outlook
- Store discount
- Employee discount
Quick apply
Trainee Lettings Consultant
LRG —Stroud
- Up to £28,000 a year
- Monday to Friday
- Sales
- Customer service
- Employee assistance programme
- Employee discount
Quick apply
7d
Sales Consultant
Laings —Cardiff
- £24,420 - £26,000 a year
- Full-time
- Bilingual
- Sales
- Customer service
- Store discount
- Employee discount
Quick apply
Travel Consultant - Cardiff
Hays Travel —Cardiff University
- Full-time
- Customer service
- IT
- Communication skills
- Employee discount
- Referral programme
Business Development Consultant (Payments)
Teya —Newport
- £7,800 - £25,000 a month
- Full-time
- Sales
Data & AI Lead
CareScribe —Bristol
- £65,000 - £75,000 a year
- Full-time
- Hybrid work
- SQL
- AI
- Sick pay
Quick apply
12d
Solar Sales Consultant
Green Energy Solar —Cardiff
- £42,000 - £90,000 a year
- Full-time
- CRM software
- Sales
- Customer service
- Free parking
- Flexitime
Quick apply
2d
New To Travel - Travel Consultant Bradley Stoke
Hays Travel —Bradley Stoke
- Full-time
- Sales
- Classroom experience
Travel Consultant - Blackwood
Hays Travel —Blackwood
- Full-time
- Customer service
- IT
- Communication skills
- Employee discount
- Referral programme
Digital Transformation Consultants
i3Works —Bristol
- £45,000 - £80,000 a year
- Full-time
- Hybrid work
- Business development
- Continuous improvement
- Agile
- Annual leave
- Life insurance
AI Consultant
Snap Analytics —Bristol
- £50,000 - £62,000 a year
- Full-time
- Hybrid work
- SQL
- Maths
- AI
Quick apply
Showroom Consultant
Sharps —Bristol
- £25,311 a year
- Full-time
- Sales
- Customer service
- No experience needed
- Life insurance
- Sick pay
2d

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Reservations Consultant

Portland Brown -
Bristol

Apply Now

Job details

Up to £27,000 a year

Benefits

Free flu jabs
Private medical insurance

Qualifications

Customer service
Customer relationship management

Full job description

Do you thrive in a fast-paced environment and love delivering exceptional service? Join our team as a Reservations Consultant and help us create seamless stays for our guests!

Requiring outstanding attention to detail and exceptional customer service skills, you will be responsible for accurately recording bookings and finalising guest arrivals across our Operated and Agency offerings.

You will act as the first point of contact for guest requests, concerns and enquiries, ensuring every interaction is handled professionally and efficiently. Working closely with our Operations and Client Relations teams, you will help deliver an exceptional experience for our clients, guests and property partners.

Responsibilities:

Managing telephone and email enquiries in a prompt and professional manner, ensuring accuracy and attention to detail at all times
Following all reservation procedures and ensuring that booking information and guest details are accurately recorded on our CRM systems
Acting as a daily liaison point for guests, bookers and service providers to ensure all requirements and expectations are managed effectively
Proactively contacting guests prior to arrival to confirm booking details and coordinate any special requests
Supporting guests with requests, concerns and issues, working promptly to resolve matters and deliver exceptional service
Maintaining excellent product knowledge of our apartments, amenities, services and local area information
Monitoring upcoming VIP and priority arrivals and ensuring all relevant teams are informed accordingly
Managing booking amendments including extensions, reductions and cancellations
Completing administrative tasks and coordinating arrival information for group bookings
Liaising with relevant contacts throughout group stays to ensure smooth service delivery
Supporting the Reservations Manager and Client Relations Team with ad hoc requests as required
Ensuring every interaction reflects our commitment to looking after people

Benefits:

up to £27,000 per annum (depending on experience)
31 days holiday + an additional day each year!
5-night stays in Portlands London apartments
Portland Birthday Perks
Training opportunities
Private Healthcare
Mental health support
Critical Illness Cover
Annual Flu Jab & Eye-test
Company socials
Benefit enhancements each year you work at Portland
Charity match fund

Apply Now

Refine Your Search

customer consultant jobs in chepstow

Reservations Consultant

Compliance Officer

Beauty Consultant

Implementation Consultant

Property Consultant

Membership Consultant

Membership Consultant

Recruitment Consultant

Formal Wear Sales Consultant

Trainee Lettings Consultant

Sales Consultant

Travel Consultant - Cardiff

Business Development Consultant (Payments)

Data & AI Lead

Solar Sales Consultant

New To Travel - Travel Consultant Bradley Stoke

Travel Consultant - Blackwood

Digital Transformation Consultants

AI Consultant

Showroom Consultant

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