team lead, technical support Work, Jobs in Chesham, Bkm (with Salaries)

Service Manager
SHJ Medical & Lab Gas Specialists —Chesham
- £55,000 - £70,000 a year
- Full-time
- Hybrid work
- ERP systems
- Continuous improvement
- In-person
- Health & wellbeing programme
- Employee discount
Quick apply
10d
Second Line Technical Support Analyst
Kinetic Software —Milton Keynes
- £32,000 - £39,000 a month
- Hybrid work
- Azure
- SQL
- Communication skills
- Employee assistance programme
- Employee discount
Technical Lead - EPD
BRE —Watford
- £45,000 a year
- Hybrid work
- Data analysis skills
- Analysis skills
- Project management
- Free parking
Technical Support Team Lead
Kinetic Software —Milton Keynes
- Hybrid work
- Management
- Administrative experience
- SQL
- Employee assistance programme
- Employee discount
Manager, Technical Services
Warner Bros. Discovery —Leavesden Green
- Weekend availability
- Management
- Customer service
- Maintenance
Service Department Manager
The Weatherhead Group —Wendover
- £40,000 - £45,000 a year
- Full-time
- Customer service
- Microsoft Office
- Supervising experience
Quick apply
9d
Team Lead, Technical Support
Seequent —Reading
- Remote
- Customer service
- Computer literacy
- English
9d
Continuous Improvement Manager
Lockheed Martin Corporation —Ampthill
- £70,000 - £86,000 a year
- Full-time
- Analysis skills
- No degree
- Agile
- Employee assistance programme
- Employee discount
Technical Operations Team Leader
University College London —London
- £54,931 - £64,644 a year
- Full-time
- Hybrid work
- Management
- Supervising experience
- IT
- Annual leave
- Employee assistance programme
Senior Remote Support Engineer
RVM Systems —Watford
- £35,000 - £60,000 a year
- Full-time
- Microsoft Office
- Mentoring
- Scripting
Quick apply
10d
Technical and Energy Manager
Leisure Solutions Community Trust —Aylesbury
- £45,000 - £50,000 a year
- Weekend availability
- Hybrid work
- Maintenance
- Organisational skills
- Employee assistance programme
Technical & Energy Manager
Serco Group —Bisham
- Up to £48,000 a year
- Weekend availability
- Maintenance
- Organisational skills
- Mechanical knowledge
- Employee assistance programme
Salesforce Technical Lead
Association for Project Management —Princes Risborough
- £50,000 - £55,000 a year
- Full-time
- Hybrid work
- Sales
- Salesforce
- No degree
- Free parking
- Annual leave
Quick apply
EUC Analyst - Microsoft Office 365
Affinity Water —Hatfield
- £50,000 - £60,000 a year
- Hybrid work
- Azure
- Microsoft Office
- SharePoint
- Annual leave
- Employee discount
ICT Security Analyst
Milton-Keynes-Council —Milton Keynes
- £37,280 - £41,771 a year
- Annual leave
- Work from home
8d
IT Service Desk Manager
APCOA PARKING (UK) LTD —Uxbridge
- £50,000 a year
- Hybrid work
- Analysis skills
- Computer networking
- IT
- Annual leave
- Employee discount
Quick apply
Supervisor, Customer Service
Blackhawk Network —Hemel Hempstead
- Weekend availability
- Hybrid work
- Customer service
- Human resources
- Annual leave
- Employee assistance programme
10d
PMO Manager
Imperial College London —South Kensington
- £57,785 - £69,365 a year
- Full-time
- Analysis skills
- Organisational skills
- Agile
- Annual leave
11d
Continuous Improvement Manager
Medik8 —Aylesbury
- £50,000 - £60,000 a year
- Hybrid work
- Analysis skills
- Continuous improvement
- Leadership
- Employee discount
Quick apply
Network Manager
Kew Gardens —Kew Gardens
- £46,556 - £53,882 a year
- Full-time
- Computer networking
- Contracts
- Annual leave
- Employee assistance programme

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team lead, technical support jobs near chesham, bkm

Service Manager

SHJ Medical & Lab Gas Specialists
Chesham

Quick apply

Job details

Permanent | Full-time
£55,000 - £70,000 a year
10 days ago

Benefits

Health & wellbeing programme
Company car
Company pension
Private medical insurance
Employee discount
Referral programme
On-site parking

Qualifications

Driving Licence
ERP systems
Quality management
ISO 9001
CMMS
Continuous improvement
Leadership
Communication skills

Full job description

Service Manager – Medical Gas Services

Location: UK (Hybrid / Office & Site Based)
Job Type: Full-time, Permanent

About SHJ Hospital Pipelines

SHJ Hospital Pipelines is a specialist provider of medical and laboratory gas pipeline installation, maintenance and servicing across the UK.

We are seeking a Service Manager to lead our Medical Gas Services team, ensuring safe, compliant and efficient service delivery while driving operational performance and customer satisfaction.

The Role

As Service Manager, you will be responsible for the safe, compliant and efficient delivery of our planned preventative maintenance and reactive medical gas service operations across the UK.

Leading a team of field service engineers and a dedicated office team, you will ensure work is delivered safely, on time and in accordance with customer requirements, industry standards and our Quality Management System. You will also oversee the effective use of our CMMS/ERP system (Protean), ensuring accurate service records, certification and asset management.

Key Responsibilities

Manage, support and coordinate a team of field service engineers.
Plan engineer workloads, service schedules and reactive call-outs to meet customer SLAs.
Ensure accurate use of Protean for job management, time recording, asset history, parts usage and certification.
Maintain complete, accurate and auditable service documentation.
Act as the primary escalation point for technical, operational and customer service issues.
Support engineer training, competency assessments and ongoing development.
Ensure all service activities comply with HTM guidance, quality standards, company procedures and health and safety requirements.
Monitor service performance, analyse operational data and implement continual improvement initiatives.
Manage corrective actions and support internal and external quality audits.

Skills & Experience

You will be an organised and proactive service leader with experience managing mobile engineering teams within a regulated or safety-critical industry.

You will have:

Proven experience managing a field service engineering team.
Excellent planning, scheduling and resource management skills.
Experience working within regulated environments, ideally healthcare or medical gas services.
Strong knowledge of CMMS/ERP systems and mobile service management technology.
A good understanding of quality management systems such as ISO 9001 and ISO 13485.
Excellent communication and customer relationship skills.
A continuous improvement mindset with strong attention to detail.
A full UK driving licence.

KPIs/Success Measures (ISO 9001 / 13485 aligned)

You will help the business achieve:

Over 95% of planned service visits completed on time.
Over 90% first-time correct job completion.
Accurate and complete service documentation and certification.
Zero critical audit related to service delivery or records.
Prompt resolution of corrective actions.
High levels of customer satisfaction with reduced repeat visits and service issues.

What We Offer

Competitive salary (dependent on experience)
Company vehicle or car allowance
Company pension
Ongoing training and professional development
Opportunities for career progression
Supportive and collaborative working environment
The opportunity to play a key role in supporting the UK's healthcare infrastructure

If you are an experienced Service Manager or looking to make a step up in the career ladder and looking to join a growing specialist engineering company where quality, safety and customer service are at the heart of everything we do, we would love to hear from you.

SHJ is committed to creating a diverse and inclusive workplace and is proud to be an equal opportunity employer. We welcome applications from all backgrounds and experience.

Pay: £55,000.00-£70,000.00 per year

Benefits:

Company car
Company pension
Employee discount
Health & wellbeing programme
On-site parking
Private medical insurance
Referral programme

Work Location: In person

Quick apply

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