Housing officer Work, Jobs in Chessington Kt9 (with Salaries)

Resident Liaison Officer
Aaron Services —East London
- £30,000 - £35,000 a year
- Full-time
- Microsoft Office
- Travel
- Communication skills
- Annual leave
- Employee assistance programme
1h
Housing Solutions Officer
The Royal Borough of Kingston upon Thames —Kingston upon Thames
- £33,987 - £42,060 a year
- Full-time
- Hybrid work
- Annual leave
- Employee discount
6d
Housing Assistant
The Royal Borough of Kingston upon Thames —Kingston upon Thames
- £31,158 - £33,987 a year
- Full-time
- Hybrid work
- Customer service
- IT
- Communication skills
- Annual leave
- Employee discount
13d
Senior Housing Standards Officer
Elmbridge Borough Council —Esher
- £49,775 - £53,461 a year
- Full-time
- Hybrid work
- Communication skills
- Time management
- Free parking
- Employee discount
14d
Housing Support Officer
Raven Housing Trust —Redhill
- £29,500 a year
- Hybrid work
- Driving
- Communication skills
- Employee discount
13d
Investigation Officer
Peabody —London
- £44,419 a year
- Hybrid work
- Analysis skills
- Travel
- IT
- Annual leave
6d
Environment Protection Officer - Licensing Support
The Royal Borough of Kingston upon Thames —Kingston upon Thames
- £33,987 - £42,060 a year
- Full-time
- Hybrid work
- Time management
- Annual leave
- Employee discount
Environment Protection Officer - Licensing Support
London Borough of Sutton —Kingston upon Thames
- £33,987 - £42,060 a year
- Full-time
- Hybrid work
- Time management
- Annual leave
- Employee discount
Environment Protection Officer - Licensing
The Royal Borough of Kingston upon Thames —Kingston upon Thames
- £33,987 - £42,060 a year
- Full-time
- Hybrid work
- In-person
- Time management
- Annual leave
- Employee discount
Environment Protection Officer - Licensing
London Borough of Sutton —Kingston upon Thames
- £33,987 - £42,060 a year
- Full-time
- Hybrid work
- In-person
- Time management
- Annual leave
- Employee discount
Housing Officer
Crawley Borough Council —Crawley
- £32,463 - £38,299 a year
- Weekend availability
- Hybrid work
- Organisational skills
- Negotiation
- Employee discount
6d
Resident Liaison Officer
Sutton Housing Society —Sutton
- £17,649 a year
- Part-time
- Microsoft Office
- Driving
- In-person
- Annual leave
- Work from home
Quick apply
6d
Senior Housing Solutions Officer
Runnymede —Addlestone
- £37,743 - £46,956 a year
- Hybrid work
- Organisational skills
- Free parking
- Annual leave
13d
Voids & Relets Officer
Caridon Property —Croydon
- £28,000 - £32,000 a year
- Full-time
- Customer service
- Microsoft Office
- Travel
- Annual leave
- Life insurance
Quick apply
Housing Officer
Battersea Fields Resident Management Organisation —Battersea
- £36,000 a year
- Full-time
- Customer service
- Microsoft Office
- Data entry
- Sick pay
Quick apply
7d
Senior Housing Standards Officer
Civic Recruitment Limited —Esher
- £75,000 a year
- Full-time
- Hybrid work
- Microsoft Access
- Microsoft Office
- Supervising experience
Quick apply
10d
Private Sector Housing Licensing Officer
Hammersmith & Fulham Council —Hammersmith
- £42,912 - £47,925 a year
- IT
- Communication skills
10d
Scheme Housing Officer
Southern Housing —Croydon
- £32,804 a year
- Part-time
- Customer service
- Driving
- In-person
- Annual leave
9d
Housing Officer
Chime Housing —Watford
- £35,000 - £40,000 a year
- Full-time
- Management
- Customer service
- Organisational skills
- Annual leave
7d
Complaints Resolution Officer
Guildford Borough Council —Guildford
- £37,983 - £43,752 a year
- Full-time
- Customer service
- Annual leave
- Employee discount

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housing officer jobs near chessington kt9

Resident Liaison Officer

Aaron Services -
East London

Apply Now

Job details

Full-time
£30,000 - £35,000 a year
1 hour ago

Benefits

Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Enhanced maternity leave
Enhanced paternity leave

Qualifications

Driving Licence
Microsoft Office
Communication skills

Full job description

At Sureserve Energy Services UK, excellence is not just an expectation; it's our standard. We are at the forefront of providing stellar asset and energy services across the UK. Our mission is simple yet powerful: to elevate the quality of life in the communities we serve by innovating and improving the spaces where people reside, work, and gather.

We are looking for a proactive and customer-focused Resident Liaison Officer (RLO) to act as the bridge between our operational teams, clients, and residents throughout the delivery of retrofit and energy efficiency projects. You'll be responsible for building trust, coordinating appointments, resolving issues, and ensuring projects progress smoothly while maintaining a positive experience for residents at every stage.

What You'll Be Doing

Acting as the primary point of contact between residents and service delivery teams, ensuring clear, accurate and effective communication throughout projects.
Building positive relationships with residents and fostering trust between the business, clients and local communities.
Explaining project processes, planned works, retrofit measures and the benefits these improvements will provide.
Working closely with Project Managers, Contract Managers, Contract Delivery Managers, planners, subcontractors, clients and office teams to support successful project delivery.
Coordinating and scheduling appointments for surveys, installations and other project milestones, keeping all parties informed of progress.
Managing resident enquiries, complaints and concerns professionally and empathetically, escalating where appropriate and ensuring issues are followed through to resolution.
Supporting customer satisfaction monitoring activities and contributing positively to performance outcomes.
Maintaining accurate and up-to-date records of resident interactions, appointments, services requested and project outcomes.
Providing resident feedback and insights to management to help drive continuous service improvement.
Ensuring compliance with company policies, procedures and service standards.
Collaborating with planning and operational teams to maximise workforce productivity and minimise cancelled or missed appointments.

Essential Skills & Experience

Strong administration, organisation and attention to detail.
Excellent verbal and written communication skills.
Customer-focused with strong problem-solving abilities.
Able to work independently, use initiative and manage competing priorities.
Resilient and professional in a fast-paced environment.
Confident using IT systems and Microsoft Office.
Calm and effective when handling challenging situations.
Approachable, professional and skilled at building relationships with stakeholders.
Flexible approach to working hours when required.
Full UK driving licence and willingness to travel.

Desirable

Previous experience working on government-funded or grant-funded schemes.
Experience working with housing associations, local authorities or social housing providers.
Knowledge of retrofit and energy efficiency measures, including insulation, ventilation, solar PV, heating systems and wider home energy improvements.
Understanding of safeguarding and supporting vulnerable residents.

What we offer:

£30,000 to £35,000 + Company van and fuel card (business use)
29 days annual leave (includes statutory bank holidays and Christmas/New Year closure).
Employer-contributed pension scheme
Enhanced Maternity/Paternity leave, Flexible Benefits (Bike to Work, Health Shield care plan), and Employee Assistance Program.

Apply Now

Refine Your Search

housing officer jobs in chessington kt9

Resident Liaison Officer

Housing Solutions Officer

Housing Assistant

Senior Housing Standards Officer

Housing Support Officer

Investigation Officer

Environment Protection Officer - Licensing Support

Environment Protection Officer - Licensing Support

Environment Protection Officer - Licensing

Environment Protection Officer - Licensing

Housing Officer

Resident Liaison Officer

Senior Housing Solutions Officer

Voids & Relets Officer

Housing Officer

Senior Housing Standards Officer

Private Sector Housing Licensing Officer

Scheme Housing Officer

Housing Officer

Complaints Resolution Officer

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