accommodation manager Work, Jobs in chester, chs (with Salaries)

Guest Experience Manager
Forest Holidays —Frodsham
- Up to £40,000 a year
- Full-time
- Management
- Customer service
- Microsoft Office
- Employee discount
Quick apply
3d
Bar staff / 7295 - The Bull and Stirrup, Chester
J D Wetherspoon plc —Chester
- £12.81 an hour
- Weekend availability
- Bar
- No experience needed
- Hotel
- Employee discount
6d
Corporate Events Manager
Brabners —Liverpool
- Up to £150,000 a year
- Weekend availability
- Hybrid work
- Project management
- Communication skills
- Annual leave
- Life insurance
1d
Senior Revenue Manager
Forge Holiday Group Ltd —Chester
- Up to £50,000 a year
- Full-time
- Hybrid work
- Hospitality
- Microsoft Excel
- Management
Quick apply
Hotel Operations Manager
Mercure Chester Abbots Well —Chester
- Full-time
- Bar
- Hotel
- Restaurant experience
- Free parking
- Employee assistance programme
Quick apply
9d
Front of House Assistant
Aramark —Chester
- £12.71 an hour
- Part-time
- Free parking
4d
Maintenance Operative
Xenia Estates Ltd —Chester
- Up to £19,200 a year
- Part-time
- Carpentry
- Customer service
- Maintenance
- Annual leave
- Employee discount
Quick apply
2d
Senior Caseworker Co-Ordinator
Active 8 Support Services —Liverpool
- £25,000 - £30,000 a year
- Temporary
- In-person
Quick apply
5d
Housing Management Worker Homelessness
Forum Housing Association —Ellesmere Port
- £13,144.86 - £14,831.76 a year
- Part-time
- In-person
- Care plans
- Free parking
- Health & wellbeing programme
Quick apply
11d
Bar staff / 386 - The Elihu Yale, Wrexham
J D Wetherspoon plc —Wrexham
- £12.81 an hour
- Part-time
- Bar
- No experience needed
- Hotel
- Employee discount
6d
Hotel Manager
The White Lion, Weston —Crewe
- £30,000 - £33,000 a year
- Weekend availability
- Hospitality
- Management
- Customer service
- Free parking
- Employee discount
Quick apply
3d
Kitchen manager / 2923 - The Wheatsheaf, Ellesmere Port
J D Wetherspoon plc —Ellesmere Port
- From £30,404 a year
- Weekend availability
- Hotel
4d
Manager
The Thistle Pub Company —Alvanley
- Up to £40,000 a year
- Weekend availability
- Hospitality
- Management
- Customer service
- Free parking
- Employee discount
Quick apply
General Manager - Live in
Anchor Inn —Birkenhead
- Up to £46,000 a year
- Full-time
- Annual leave
- Employee discount
Quick apply
FOH Supervisor
Aramark —Chester
- £13.02 an hour
- Hospitality
- Supervising experience
- Communication skills
- Free parking
14d
Chef
Aramark —Chester
- £13.52 an hour
- Weekend availability
- Communication skills
- Free parking
4d
Personal Assistant (administration)
Watkin Jones —Chester
- Full-time
- Hybrid work
- Microsoft Office
- Travel
- In-person
- Annual leave
- Employee discount
Quick apply
Area Manager
Amazon UK Services Ltd. —Haydock
- Full-time
- Microsoft Word
- Microsoft Outlook
- Data analysis skills
Lettings & Accommodation Assistant
Xenia Lettings —Liverpool
- Up to £14,400 a year
- Part-time
- Customer service
- Driving
- In-person
- Annual leave
- Employee discount
Quick apply
2d
Logistics Operator
Prysmian Group —Wrexham
- Computer literacy
- Microsoft Office
- Computer skills
3d

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Guest Experience Manager

Forest Holidays -
Frodsham

Quick apply

Job details

Full-time
Up to £40,000 a year
3 days ago

Benefits

Company pension
Employee discount
Paid volunteer time

Qualifications

Driving Licence
Management
Customer service
Microsoft Office
Organisational skills
IT
Leadership
Communication skills

Full job description

A chance to lead, inspire, and deliver magical guest experiences in one of the UK’s most enchanting holiday destinations

Location: Delamere (Cheshire)
Salary: Up to £40,000 per annum
Working Hours: Full-time, 40 hours per week
Days of Work: Shifts vary Monday to Sunday on a rolling rota.
Live In Accommodation available, not compulsory.

We have an exciting opportunity for a Guest Experience Manager to join our passionate team at Delamere. Work in one of the UK’s most stunning woodland locations, developing your skills while leading a team that provides outstanding service and sparkling-clean cabins for our guests. Our cabins at Delamere are tucked away in the largest woodland area in Cheshire. A peaceful escape under starry skies, surrounded by nature and designed to help guests unwind, recharge, and reconnect.

This is more than a management role - it’s your chance to lead, inspire, and bring the magic of our Forest Retreat to life every day.

Discover the Guest Experience Manager role:
As our Guest Experience Manager, you’ll take overall ownership of guest experience standards across the Retreat. Leading both Front and Back of House teams, you’ll ensure every guest interaction is memorable and every operational KPI is met. As a key member of the Senior Management Team, you’ll deputise for the General Manager when required, maintaining consistently high performance and service excellence across the location.

Your Responsibilities:
✨ Guest Experience

Deliver a seamless and exceptional guest journey from arrival to departure
Engage with guests, gather feedback, and resolve issues proactively
Lead service recovery and implement improvements based on reviews

️ Food & Beverage Operations

Oversee all F&B operations, ensuring top-quality service and standards
Drive revenue through upselling, cross-selling, and cost management
Manage stock, suppliers, and outlet performance

Revenue & Commercial Performance

Support revenue targets and budgets
Identify new revenue opportunities and growth initiatives
Monitor daily performance across accommodation, F&B, and activities

Team Leadership & Development

Lead, motivate, and develop F&B and Ranger teams
Influence a positive, service-focused team culture
Manage staffing, recruitment, training, and performance

Ranger & Activities Management

Oversee Ranger-led experiences, ensuring engagement and safety
Optimise activity schedules and monitor participation

Operations & Duty Management

Act as Duty Manager when required
Handle operational challenges, guest issues, and emergencies
Maintain visible leadership and cross-department coordination

Reporting & Strategy

Analyse guest, F&B, and activity performance to drive improvements
Support strategic planning and identify new growth opportunities

Your Skills & Experience:
We’re looking for a dynamic, hands-on leader who thrives on creating extraordinary guest experiences. You’ll bring energy, enthusiasm, and a genuine passion for hospitality, inspiring your team to deliver excellence every day.

✅ Full UK driving license and access to a vehicle
✅Senior management experience, ideally overseeing large operational teams
✅Strong leadership, planning, and organisational skills
✅ A genuine passion for delivering exceptional guest experiences
✅ Proven customer service management experience.
✅ Outstanding communication and relationship-building skills
✅Strong commercial awareness and problem-solving ability
✅ IT literate – MS Office & databases
✅ Ability to work collaboratively, under pressure, and influence at all levels

Why Forest Holidays?

We’re not your typical hospitality business. We create memorable stays in beautiful forest locations while protecting and conserving the land around us. With over 800 colleagues across the UK, we’re passionate about sustainability, wellbeing and helping people reconnect with nature.

What You’ll Get

✨ 31 days holiday (including bank holidays), plus extra with long service
Annual bonus linked to customer service performance
Enhanced maternity & paternity pay
Subsidised meals while on shift
Discounted Forest Holidays and Sykes Cottages breaks for you, friends & family
One paid volunteering day each year
Pension scheme, life assurance & health cash plan
Long service awards, wellbeing events & team celebrations
️ Hundreds of retail discounts across top UK brands

At Forest Holidays, we believe in creating an inclusive workplace where everyone feels welcome. If you need any adjustments during the recruitment process, we’ll be happy to support you.

Please note: If successful in the role, any job offer will be subject to pre-employment checks, including a basic criminal record check.

If you’re ready to create unforgettable moments for every guest and lead a team that makes memorable holidays happen, apply now.

Quick apply

Refine Your Search

accommodation manager jobs in chester, chs

Guest Experience Manager

Bar staff / 7295 - The Bull and Stirrup, Chester

Corporate Events Manager

Senior Revenue Manager

Hotel Operations Manager

Front of House Assistant

Maintenance Operative

Senior Caseworker Co-Ordinator

Housing Management Worker Homelessness

Bar staff / 386 - The Elihu Yale, Wrexham

Hotel Manager

Kitchen manager / 2923 - The Wheatsheaf, Ellesmere Port

Manager

General Manager - Live in

FOH Supervisor

Chef

Personal Assistant (administration)

Area Manager

Lettings & Accommodation Assistant

Logistics Operator

I want to receive the latest job alerts for accommodation manager in chester, chs

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