Trust manager Work, Jobs in Chester, Chs (with Salaries)

Senior Customer Service Manager
TeamGround Global Solutions Ltd —Liverpool
- £47,125.88 - £65,542.21 a year
- Full-time
- Hybrid work
- Management
- Customer service
- English
- Health & wellbeing programme
- Flexitime
Quick apply
Trust Estates Manager
Halton Borough Council —Halton
- £47,181 - £50,269 a year
- Full-time
- School
8d
Quality Manager – Quality Assurance & Continuous Improvement
Altus Science Limited —Runcorn
- £42,000 - £58,000 a year
- Full-time
- Management
- Analysis skills
- Continuous improvement
- Free parking
- Health & wellbeing programme
Quick apply
8d
Team Manager - Family Support Team
Wrexham County Borough Council —Wrexham
- £50,269 - £53,460 a year
- Bilingual
- English
- IT
- Annual leave
- Employee assistance programme
Home Manager
HC-One - Bluebell View —Oswestry
- £70,000 a year
- Annual leave
- Employee assistance programme
Quick apply
General Manager
EMR Group —Liverpool
- Full-time
- IT
- Annual leave
Quick apply
Support Secretary
Countess of Chester Hospital NHS Foundation Trust —Chester
- £25,272 a year
- Part-time
- Leadership
- Medical terminology
- Communication skills
12h
Community Partnerships Manager
Chester Zoo —Chester
- £40,430 a year
- Full-time
- Microsoft Powerpoint
- Supervising experience
- Project management
- Annual leave
- Employee assistance programme
14d
Estate Agent
The Property Experts —Liverpool
- £8,400 a month
- Remote
- Sales
- Administrative experience
Quick apply
People Partner
Pinnacle Group —Liverpool
- £45,000 - £50,000 a year
- Hybrid work
- Analysis skills
- Human resources
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
14d
Production Manager
Dover Precision Components —Ellesmere Port
- Overtime
- Microsoft Excel
- Microsoft Outlook
- Management
Clinic Manager- Mold
Davita —Mold
- Call to connect
- Leadership
- Communication skills
- Nursing
- Annual leave
Administrator - Export Compliance
Iceland —Deeside
- Full-time
- Administrative experience
- Organisational skills
- IT
- Store discount
- Employee discount
Event Delivery Manager
BDO —Liverpool
- Full-time
- Organisational skills
- IT
- Leadership
Supervisor
Coach —Ellesmere Port
- £31,200 - £34,000 a year
- Full-time
- Sales
- Employee discount
Flying Start Admissions Officer
Wrexham County Borough Council —Wrexham
- £31,537 - £33,143 a year
- Bilingual
- English
- IT
- Annual leave
- Employee assistance programme
9d
Aftermarket Programme Manager
Triumph Group, Inc. —Deeside
- Full-time
- Project management
- Leadership
Programme Manager
Triumph Group, Inc. —Deeside
- Full-time
- Project management
- Leadership
17h
Change Manager
Marks & Spencer —Chester
- Full-time
- Hybrid work
- Customer service
- Analysis skills
- Continuous improvement
- Employee discount
7d
Shift Operator
Ardagh Group —Wrexham
- £37,876.26 a year
- English
- Computer skills
- Life insurance
7d

I want to receive the latest job alerts for trust manager in chester, chs

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Senior Customer Service Manager

TeamGround Global Solutions Ltd
Liverpool

Quick apply

Job details

Permanent | Full-time
£47,125.88 - £65,542.21 a year

Benefits

Health & wellbeing programme
Employee mentoring programme
Flexitime
Company pension
Free fitness classes

Qualifications

Management
Customer service
English
Supervising experience
Leadership
Communication skills

Full job description

About the Role:
Liverpool is a city built on connection, communication, and strong service culture—and at TeamGround Global Solutions Ltd, we bring that same energy into customer experience operations. We support fast-growing businesses by delivering structured, high-quality customer service solutions that feel personal, responsive, and reliable. We believe customer service is not just a support function—it is a core driver of business success.

We are looking for a Senior Customer Service Manager who can take full ownership of our customer operations function in Liverpool. This is not a routine management role—you will define service standards, lead performance strategy, and shape how our teams deliver exceptional customer experiences. You will act as the bridge between leadership, frontline teams, and customers, ensuring every interaction meets a high standard of quality and efficiency.

Why Work With Us?

The Environment:
We operate in a modern, professional workspace in Liverpool’s business district, designed for collaboration, focus, and performance. We value structure, clarity, and a supportive working culture where leaders are empowered to make real decisions.

Leadership Ownership:
You will have full responsibility for customer service performance and team leadership from day one. We trust senior managers to lead, not just supervise.

Operational Excellence Focus:
We care about doing things properly. You will have the tools and autonomy to build processes, improve KPIs, and shape customer experience strategy.

Growth Opportunity:
This role is designed for progression. Successful candidates can move into Head of Operations or Director-level positions as the company expands.

Key Responsibilities:

Customer Operations Leadership:
Oversee all customer service activity, ensuring consistent quality, efficiency, and professionalism across the team.

Performance & KPI Management:
Track, analyse, and improve key performance indicators such as response time, resolution rate, and customer satisfaction.

Team Leadership & Development:
Lead, coach, and support customer service staff. Conduct performance reviews and build a strong, accountable team culture.

Process Improvement:
Identify inefficiencies in workflows and implement scalable improvements to enhance service delivery.

Escalation Management:
Act as the final point of escalation for complex customer issues, ensuring timely and effective resolution.

Stakeholder Communication:
Work closely with internal teams and leadership to align customer service operations with business goals.

What We Are Looking For:

Experience:
5+ years in customer service, contact centre, or customer operations roles, including at least 2+ years in a senior or managerial position.

Leadership Ability:
Proven experience managing teams, improving performance, and driving accountability in a structured environment.

Operational Mindset:
Strong understanding of KPIs, service delivery frameworks, and process optimisation.

Communication Skills:
Clear, confident communicator who can handle escalations and present performance insights to leadership.

Problem-Solving Approach:
Ability to remain calm under pressure and make practical, data-informed decisions.

Mindset:
You are structured, proactive, and focused on building systems that scale—not just managing day-to-day tasks.

Pay: £47,125.88-£65,542.21 per year

Benefits:

Company pension
Employee mentoring programme
Flexitime
Free fitness classes
Health & wellbeing programme

Work Location: Hybrid remote in Liverpool L3

Quick apply

Refine Your Search

trust manager jobs in chester, chs

Senior Customer Service Manager

Trust Estates Manager

Quality Manager – Quality Assurance & Continuous Improvement

Team Manager - Family Support Team

Home Manager

General Manager

Support Secretary

Community Partnerships Manager

Estate Agent

People Partner

Production Manager

Clinic Manager- Mold

Administrator - Export Compliance

Event Delivery Manager

Supervisor

Flying Start Admissions Officer

Aftermarket Programme Manager

Programme Manager

Change Manager

Shift Operator

I want to receive the latest job alerts for trust manager in chester, chs

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected