customer service manager Work, Jobs in chester, eng (with Salaries)

ZARA CHESTER SECTION MANAGER
INDITEX —Chester
- Full-time
- Customer service
- Organisational skills
- Leadership
Quick apply
Assistant Manager
The Fragrance Shop —Chester
- £11.92 - £12.85 an hour
- Part-time
- Bilingual
- Sales
- Customer service
- Employee discount
Quick apply
2d
Customer Operations Manager
FRC Group —Liverpool
- £41,000 a year
- Full-time
- Management
- Customer service
- ERP systems
- Free parking
- Employee assistance programme
Quick apply
6d
Customer Service / Call Centre Team Leader
Barbon Group Ltd. —Chester
- Management
- Supervising experience
- In-person
Quick apply
20h
Retail Store Manager
Loake Shoemakers —Chester
- £34,000 a year
- Full-time
- Microsoft Office
- In-person
- Retail management
- Store discount
- Employee discount
Quick apply
2d
Deputy Manager
Home Bargains —Chester
- £34,551 a year
- Part-time
- Customer service
- Supervising experience
- Store discount
- Annual leave
Quick apply
Client Services Account Manager
Infopro Digital Services Limited —Ellesmere Port
- Full-time
- Hybrid work
- Customer service
- Administrative experience
- Time management
Quick apply
Director of Data
Forge Holiday Group Ltd —Chester
- Full-time
- AI
- Leadership
Quick apply
Assistant Manager
Loake Shoemakers —Chester
- £28,000 a year
- Full-time
- Customer service
- Supervising experience
- In-person
- Employee discount
Quick apply
2d
Team Leader
Card Factory —Deeside
- £13 an hour
- Leadership
Operations Manager - Lefties Liverpool NEW OPENING
INDITEX —Liverpool
- Full-time
- Employee discount
Quick apply
Transport Manager
Farmfoods —Appleton Thorn
- £48,000 a year
- Full-time
- Organisational skills
- Leadership
- Communication skills
- Annual leave
- Employee discount
Quick apply
Customer Service Manager
Chemist4U —Skelmersdale
- Weekend availability
- Customer service
- Analysis skills
- Communication skills
- Annual leave
- Employee discount
Reception Manager
Hotel Indigo Chester —Chester
- £32,240 a year
- Full-time
- Hospitality
- Hotel
- Organisational skills
- Employee assistance programme
- Referral programme
Quick apply
Business Development Manager
NFU Mutual Agency —Chester
- £30,000 - £40,000 a year
- Full-time
- Sales
- English
- Business development
- Free parking
- Annual leave
Office Manager
Mahood Marquees —St Helens
- £25,000 - £40,000 a year
- Full-time
- CRM software
- Hospitality
- Customer service
- Free parking
- Flexitime
Quick apply
2d
Customer Service Team Leader
The Riverside Group —Liverpool
- £39,912.07 - £43,869.98 a year
- Weekend availability
- Microsoft Excel
- Management
- Customer service
2d
Retail Store Manager
Poltronesofà —Wrexham
- Up to £35,500 a year
- Full-time
- Travel
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Customer Service Manager - Oswestry
Morrisons —Oswestry
- Hospitality
- Team management
- Employee discount
Quick apply
1d
M&S Chester Estee Lauder Counter Manager
Estee Lauder —Chester
- Microsoft Excel
- Customer service
- Organisational skills
12d

I want to receive the latest job alerts for customer service manager in chester, eng

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

ZARA CHESTER SECTION MANAGER

INDITEX -
Chester

Quick apply

Job details

Full-time

Qualifications

Customer service
Numeracy
Organisational skills
Leadership
Communication skills
Time management

Full job description

Section Manager – Zara (Full Time)
Reporting to: General Manager / Deputy Store Manager

About the Role

As a Section Manager at Zara, you support senior management in leading a section of the store, driving commercial performance, and creating an inclusive, engaging, and fast-paced environment. You will coordinate daily shop floor activity, support and motivate the team, and ensure company standards are met while delivering a strong, customer-focused experience.

This role is suited to individuals who bring the right mindset people who are adaptable, empathetic, reliable, and resilient, and who can manage time effectively while working confidently under pressure. You enjoy working with product, data, and people, value collaboration, and take pride in contributing to shared success. We welcome applicants from all backgrounds and experiences.

Key Responsibilities

Commercial & Product

Deliver floor layout and merchandising in line with company guidelines and commercial priorities.
Promote new collections and key products, adapting layouts using commercial reports, sales data, and customer insights.
Monitor product availability across all categories, responding proactively to trends and customer demand.
Maintain store image, cleanliness, and organization to create an accessible, welcoming, and customer-focused environment.

Operations & Stock

Ensure effective replenishment, delivery management, and stockroom organization in a fast-paced setting.
Support omnichannel and SINT processes, managing daily deadlines with strong time management and attention to detail.
Use and support in-store technology and operational systems to maintain efficiency and accuracy.

People & Inclusive Culture

Lead by example with an empathetic and values-led approach, fostering a respectful, inclusive, and collaborative team culture.
Support productivity through clear planning, fair delegation, and effective communication, especially during peak trading periods.
Apply HR policies, absence processes, and the Code of Conduct consistently, fairly, and with professionalism.
Encourage wellbeing conversations, engagement, accountability, and shared responsibility within the team.

Learning & Development

Support performance reviews, development plans, and internal progression.
Coach and mentor team members, recognizing different strengths, experiences, and learning styles.
Promote continuous learning, confidence, and resilience across the team.

Customer Experience

Ensure a consistently high standard of customer service across your section.
Support the team with strong product knowledge, styling guidance, and awareness of new arrivals and best sellers.
Resolve customer queries with empathy, professionalism, and a solution-focused mindset.

Health, Safety & Sustainability

Promote a safe, tidy, and inclusive environment for customers and colleagues.
Follow health and safety procedures and actively support sustainable and responsible ways of working.

Experience

Experience in a fast-paced retail environment.
Experience supporting or leading a team.
Confidence working with sales data, stock, and operational processes.

Skills & Attributes

Empathetic, inclusive leadership style with strong communication skills.
Strong time management and organizational abilities, with the resilience to work under pressure.
Adaptable, reliable, and proactive approach to problem-solving and decision-making.
Customer-focused with a values-driven mindset.
Comfortable working independently and collaboratively.
Good numeracy skills and attention to detail.
Motivation to learn, develop, and support others.

Why Join Us

At Zara, we are committed to diversity, equity, and inclusion. We welcome colleagues of all backgrounds, identities, ages, abilities, and experiences. Diverse perspectives strengthen our teams and help us create better experiences for customers and colleagues alike.

You do not need to meet every requirement to apply. If this role interests you and you believe you can contribute, we encourage you to apply.

INDINDITEXSV

Quick apply

Refine Your Search

customer service manager jobs in chester, eng

ZARA CHESTER SECTION MANAGER

Assistant Manager

Customer Operations Manager

Customer Service / Call Centre Team Leader

Retail Store Manager

Deputy Manager

Client Services Account Manager

Director of Data

Assistant Manager

Team Leader

Operations Manager - Lefties Liverpool NEW OPENING

Transport Manager

Customer Service Manager

Reception Manager

Business Development Manager

Office Manager

Customer Service Team Leader

Retail Store Manager

Customer Service Manager - Oswestry

M&S Chester Estee Lauder Counter Manager

I want to receive the latest job alerts for customer service manager in chester, eng

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected