Job Summary:
The Salesman & Assistant Supervisor is responsible for driving sales, providing excellent customer service, and supporting daily operations aiding the Regional Operations Manager. This role combines finding new sales opportunities while maintaining customer relations with existing clients, assisting the Regional Operations Manager in managing staff, maintaining performance standards, and ensuring smooth business operations.
Key Responsibilities:
Sales Duties:
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Greet and assist customers in a professional and friendly manner while representing our brand
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Understand customer needs and recommend appropriate processes or services
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Achieve individual and team sales targets
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Handle customer inquiries, complaints, and provide effective solutions
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Maintain product knowledge and stay updated on promotions and offers
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Gain new business in existing and new areas.
Assistant Supervisor Duties:
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Support the supervisor in overseeing daily operations
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Monitor staff performance and provide feedback
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Help manage schedules, and deployment of technicians
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Ensure standards of cleanliness to van and individuals are maintained
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Step in as acting supervisor when required
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Assist in inventory control, stock replenishment, and reporting
Requirements:
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Proven experience in sales preferably motor trade background (leadership experience is a plus)
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Strong communication and organisational skills
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Ability to lead and work as part of a team as well as on your own
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Good organisational and problem-solving abilities
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Basic computer and system knowledge
Key Skills:
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Sales and negotiation skills
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Leadership and team management
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Customer service excellence
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Time management and multitasking
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Attention to detail
Working Conditions:
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Partly office based
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Travelling & staying away across the Northwest/Midlands/Northeast & Scottish regions
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May require working weekends
